Required Text and/or
Course Materials
:
Leonard, E. G. (2016).
Supervision: Concepts and Practices of Management
(13th ed.). Mason, OH: South
-
Western, Cengage Learning. ISBN: 978
-1-285-
86637-
6.
nstructions:
Read Chapter 2, watch the following streaming video on
Camp Bow-Wow:
Innovative Management
, and answer the questions below in this document. Save the document
with your name and submit to Canvas.
Video:
https://youtu.be/26LaOduPWdk
Your Name
:
Questions
1. “The biggest misconception about managers is that they sat around in offices and did
nothing.” In the light of the above statement how does this video disprove this misconception?
Answer:
2. How has effective management helped cater to the growth of Camp Bow-Wow?
Answer:
3. Does delegation of authority play an important role in management? How has it helped Camp
Bow-wow’s owner Sue Ryan?
Answer:
4. How did the camp manage to bring a balance between the service charges and the customer’s
expectations?
Answer:
5. In your opinion, what kind of innovative approach was taken by Camp Bow Wow toward
management?