1200 ERM MOD 2 ASSN

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ERM 1200 Introduction to Emergency Management

Module 2: Chapters 7, 8, and 9

Course Description

ERM 1200 Introduction to Emergency Management provides an overview of the history and current status of the emergency management discipline. Topics include an introduction to areas of emergency management responsibility including risk assessment, mitigation, preparedness, communications, response and recovery.

1

DIAGRAM OF MAJOR COURSE CONCEPTS*

*United States Federal Emergency Information Management (2015). National preparedness cycle. Retrieved on March 30, 2015 from http://www.fema.gov/national-preparedness-cycle.

Diagram of Major Course Concepts

United States Federal Emergency Information Management (2015). National preparedness cycle. Retrieved on March 30, 2015 from http://www.fema.gov/national-preparedness-cycle.

2

How to prepare

Tips for preparing for the material in this module

Read the chapters before listening to the lecture.

This course relies heavily on content from the federal emergency management agency emergency management institute and the community emergency response team in your area.

If you haven’t done so already: Go to the federal emergency management agency website and register as a student in independent studies. You will then receive a student identification number, which will be important. If you cannot obtain a student ID, inform your instructor. You will need a student identification number in order to take the final exam for this course. Link: http://www.Training.Fema.Gov/is/courseoverview.Aspx?Code=is-230.D

Read the FEMA course “IS-230.D: Fundamentals of Emergency Management” overview.

How to Prepare

Tips for preparing for the material in this module

Read the chapters before listening to the lecture.

This course relies heavily on content from the federal emergency management agency emergency management institute and the community emergency response team in your area.

Go to the federal emergency management agency website and register as a student in independent studies. You will then receive a student identification number, which will be important. If you cannot obtain a student ID, inform your instructor. You will need a student identification number in order to take the final exam for this course. Link: http://www.Training.Fema.Gov/is/courseoverview.Aspx?Code=is-230.D

Read the FEMA course “IS-230.D: Fundamentals of Emergency Management” overview.

3

Module 2 At A Glance: Chapters 7, 8, 9

Chapter 7: Disaster Planning

Chapter 8: Disaster Response

Chapter 9: Disaster Recovery

Module 2 At A Glance

Chapter 7: Disaster Planning

Chapter 8: Disaster Response

Chapter 9: Disaster Recovery

4

Chapter 7 Learning Objectives:

Understand that disaster planning serves as a central means to enhance all levels of preparedness.

Explain why disaster planning is a process, not just completing a piece of paper.

Outline critical steps involved in family and household disaster planning.

Describe fundamental steps involved in organizational and community disaster planning.

Identify career paths in disaster planning as well as volunteer opportunities.

Chapter 7 Learning Objectives

Understand that disaster planning serves as a central means to enhance all levels of preparedness.

Explain why disaster planning is a process, not just completing a piece of paper.

Outline critical steps involved in family and household disaster planning.

Describe fundamental steps involved in organizational and community disaster planning.

Identify career paths in disaster planning as well as volunteer opportunities.

5

Key Points

People are not well prepared and lack plans

Too busy–other priorities–can’t afford it–don’t like to think about it

Businesses often lack sufficient plans

Planning is a process

Key Points

People are not well prepared and lack plans

Too busy–other priorities–can’t afford it–don’t like to think about it

Businesses often lack sufficient plans

Planning is a process

6

Planning Principles (Quarantelli)

Disasters are different from day to day accidents and emergencies

A plan is not the final outcome of disaster planning – because planning never stops

Creating A plan means assuming an agent generic approach toward planning

Not creating a plan for each specific type of hazard

Planning Principles (Quarantelli)

Disasters are different from day to day accidents and emergencies

A plan is not the final outcome of disaster planning – because planning never stops

Creating A plan means assuming an agent generic approach toward planning

Not creating a plan for each specific type of hazard

7

Planning Principles

Plans must assume that unpredictable events, improvisation and group emergence will occur

Plans must focus on coordination and flexibility, not on maintaining a rigid command and control bureaucracy

The planning process should create a set of general guidelines or principles for a disaster Response

Planning Principles

Plans must assume that unpredictable events, improvisation and group emergence will occur

Plans must focus on coordination and flexibility, not on maintaining a rigid command and control bureaucracy.

The planning process should create a set of general guidelines or principles for a disaster response

8

Planning Principles

Disaster plans must avoid integrating the myths of such events as mass hysteria, panic, looting and other incorrect assumptions of general anti-social behavior by the victims

The planning process must stress people working together on the plan within organizations and across organizations

The planning process and plans must be guided by the science of disaster behavior 

Although disaster planning is part of the “preparedness” phase of disasters, planning should also integrate mitigation, response and recovery

Planning Principles

Disaster plans must avoid integrating the myths of such events as mass hysteria, panic, looting and other incorrect assumptions of general anti-social behavior by the victims

The planning process must stress people working together on the plan within organizations and across organizations

The planning process and plans must be guided by the science of disaster behavior 

Although disaster planning is part of the “preparedness” phase of disasters, planning should also integrate mitigation, response and recovery

9

TWO KEY POINTS

Planning is a process not a piece of paper

Networks, networks, and more networks

Two Key Points

Planning is a process not a piece of paper

Networks, networks, and more networks

10

Types of Planning

Planning across the life cycle

Response plans/emergency operations plans–recovery

Pre-event recovery planning

Post-event recovery planning mitigation planning

Business continuity planning–response plans/emergency operations plans

Types of Planning

Planning across the life cycle

Response plans/emergency operations plans–recovery

Pre-event recovery planning

Post-event recovery planning mitigation planning

Business continuity planning–response plans/emergency operations plans

11

Personal and Household Planning

Identify area hazards

Make a plan: communications, reunification

Create a ready kit

Determine protective actions by hazard

Assist socially vulnerable household members and neighbors with advance planning

Remember pets

Personal and Household Planning

Identify area hazards

Make a plan: communications, reunification

Create a ready kit

Determine protective actions by hazard

Assist socially vulnerable household members and neighbors with advance planning

Remember pets

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Community Based Planning

Leverages social capital that people bring to the planning process

Involve a wide range of stakeholders to increase bridging social capital

Diversify outreach and informational campaigns to reach a broad base of the community

Community Based Planning

Leverages social capital that people bring to the planning process

Involve a wide range of stakeholders to increase bridging social capital

Diversify outreach and informational campaigns to reach a broad base of the community

13

Box 7.2 Strategies to Involve the Public Source: Natural Hazards Center and Public Entity Risk Institute (2006)

Social media

Websites

Online surveys

Electronic town halls

Charettes

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Radio/TV call in shows

Public meetings

Workshops

Field trips

Box 7.2 Strategies to Involve the Public Source: Natural Hazards Center and Public Entity Risk Institute (2006)

Social media

Websites

Online surveys

Electronic town halls

Charettes

Radio/TV call in shows

Public meetings

Workshops

Field trips

14

Planning Guidance in the U.S.

FEMA, CPG 101 – state and local guidance

National response framework

National Incident Management System (NIMS)

Incident Command System (ICS)

Emergency Support Functions (ESFs)

Lead/primary and support agencies

Planning Guidance in the U.S.

FEMA, CPG 101 – state and local guidance

National response framework

National Incident Management System (NIMS)

Incident Command System (ICS)

Emergency Support Functions (ESFs)

Lead/primary and support agencies

15

Cross-National Guidance Pandemic Planning

Interpandemic period:

Phase 1: No new strain in humans but may be present In animals

Phase 2: Virus circulating in animals

Pandemic alert period:

Phase 3: Human illnesses develop but not transmitted to other humans

Phase 4: Illness is transmitted in small, localized clusters

Phase 5: Larger clusters but still localized, pandemic possible

Pandemic period: Phase 6: Rapid transmission across populations and locations

Post pandemic period: Return to normal

Cross-National Guidance Pandemic Planning

Interpandemic period:

Phase 1: No new strain in humans but may be present In animals

Phase 2: Virus circulating in animals

Pandemic alert period:

Phase 3: Human illnesses develop but not transmitted to other humans

Phase 4: Illness is transmitted in small, localized clusters

Phase 5: Larger clusters but still localized, pandemic possible

Pandemic period: Phase 6: Rapid transmission across populations and locations

Post pandemic period: Return to normal

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Pandemic Planning Principles For Socially Vulnerable Populations

Identify historically disadvantaged populations as among those most likely to be affected by a pandemic

Involve these populations in planning for a potential pandemic

List and design solutions for special needs that may exist within the population

Pandemic Planning Principles for Socially Vulnerable Populations

Identify historically disadvantaged populations as among those most likely to be affected by a pandemic

Involve these populations in planning for a potential pandemic

List and design solutions for special needs that may exist within the population

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Working and Volunteering in Planning

Working:

Planners – community development, emergency management, public health, businesses, etc.

Exercise and training specialists, consultants

Volunteering:

Join your local mitigation planning team

Participate in exercises and tabletops

Working and Volunteering in Planning

Working:

Planners – community development, emergency management, public health, businesses, etc.

Exercise and training specialists, consultants

Volunteering:

Join your local mitigation planning team

Participate in exercises and tabletops

18

Student interactivity exercises

In a one page paper in essay format using APA 6th Edition format answer the following questions from Chapter 7:

1) Why is planning best thought of as a process? Why is pre-disaster planning recommended?

2) What do see as the critical steps to take in forming a planning team?

3) What are some of the major successes and failures of FEMA since 1979? What factors led to these successes or failures?

Your exercises for this module should be submitted in one document and should be grammatically correct, with the correct spelling using the APA 6th Edition format. Each exercise should be a separate page in your document; all work will be submitted in one file. When you complete one exercise, start the next exercise on the next page. You also need to have a cover sheet and references page using APA 6th Edition format; the body of the paper needs to be in APA 6th Edition format as well.

Student Interactivity Exercises

In a one page paper in essay format using APA 6th Edition format answer the following questions from Chapter 7:

Why is planning best thought of as a process? Why is pre-disaster planning recommended?

What do see as the critical steps to take in forming a planning team?

What are some of the major successes and failures of FEMA since 1979? What factors led to these successes or failures?

Your exercises for this module should be submitted in one document and should be grammatically correct, with the correct spelling using the APA 6th Edition format. Each exercise should be a separate page in your document; all work will be submitted in one file. When you complete one exercise, start the next exercise on the next page. You also need to have a cover sheet and references page using APA 6th Edition format; the body of the paper needs to be in APA 6th Edition format as well.

19

Student interactivity exercises

FEMA Computer Based Training: Lesson 3 - Emergency Management Key Components

Once you have completed a lesson, you are required to take a screenshot of the “lessons list” and paste it onto the final pages of your Student Interactivity Exercises following the references page (if used). You must paste the screenshot at the end of the Student Interactivity Exercises as proof that the lesson has been completed. There should be a checkmark next to the completed lesson. Failure to do so will result in the loss of the points associated with the FEMA Training.

Student Interactivity Exercises

FEMA Computer Based Training: Lesson 3 - Emergency Management Key Components

Once you have completed a lesson, you are required to take a screenshot of the “lessons list” and paste it onto the final pages of your Student Interactivity Exercises following the references page (if used). You must paste the screenshot at the end of the Student Interactivity Exercises as proof that the lesson has been completed. There should be a checkmark next to the completed lesson. Failure to do so will result in the loss of the points associated with the FEMA Training.

20

Module 2 At A Glance: Chapters 7, 8, 9

Chapter 7: Disaster Planning

Chapter 8: Disaster Response

Chapter 9: Disaster Recovery

Module 2 At A Glance

Chapter 7: Disaster Planning

Chapter 8: Disaster Response

Chapter 9: Disaster Recovery

21

Chapter 8 Learning Objectives:

Understand the response phase in the context of comprehensive emergency management, and describe inaccuracies in the "command post" image of emergency managers.

Define the response phase of disasters and identify some of the major activities typically undertaken during that period.

Describe the process of issuing disaster warnings and identify the characteristics of effective disaster warnings that lead people to take appropriate protective actions.

Discuss various myths about how individuals, organizations, and communities respond to disasters, and identify sources of those myths.

Chapter 8 Learning Objectives

Understand the response phase in the context of comprehensive emergency management, and describe inaccuracies in the "command post" image of emergency managers.

Define the response phase of disasters and identify some of the major activities typically undertaken during that period.

Describe the process of issuing disaster warnings and identify the characteristics of effective disaster warnings that lead people to take appropriate protective actions.

Discuss various myths about how individuals, organizations, and communities respond to disasters, and identify sources of those myths.

22

Chapter 8 Learning Objectives:

Contrast myths with research-based findings on how individuals, organizations, and communities actually respond to disasters, and identify various sources and limitations of community resilience.

Situate the response phase in an international context, and identify relevant issues to consider in applying research findings to developing countries.

Identify the most common problems that arise during the response phase and discuss effective principles of emergency management to overcome those challenges.

Chapter 8 Learning Objectives

Contrast myths with research-based findings on how individuals, organizations, and communities actually respond to disasters, and identify various sources and limitations of community resilience.

Situate the response phase in an international context, and identify relevant issues to consider in applying research findings to developing countries.

Identify the most common problems that arise during the response phase and discuss effective principles of emergency management to overcome those challenges.

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Key Points

There are many myths about how people behave in disaster, all of which assume chaos, social breakdown, irrationality, and helplessness

The reality of how people respond to disasters is quite different—individuals are resourceful, organizations are adaptive, and communities are resilient

Effective disaster response emphasizes coordination, communication, and flexibility

Key Points

There are many myths about how people behave in disaster, all of which assume chaos, social breakdown, irrationality, and helplessness

The reality of how people respond to disasters is quite different—individuals are resourceful, organizations are adaptive, and communities are resilient

Effective disaster response emphasizes coordination, communication, and flexibility

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The Command Post View of Emergency Management

Ignores the other phases of disaster

Envisions chaos

Assumes the need for command and control

The Command Post View of Emergency Management

Ignores the other phases of disaster

Envisions chaos

Assumes the need for command and control

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Getting Started: Defining Response

The response phase is defined as activities, “...Designed to provide emergency assistance for casualties…seek to reduce the probability of secondary damage…and to speed recovery operations” (national governor’s report 1979, pp. 13-14).  

Tierney, Lindell, and Perry (2001, p. 81) define disaster response activities as, "...Actions taken at the time a disaster strikes that are intended to reduce threats to life safety, to care for victims, and to contain secondary hazards and community losses."  

There are two sets of demands that emergency managers must address during the response phase:

Disaster-induced demands involve the need to care for victims and deal with physical damage and social disruption caused by the event.  

Response-induced demands include the need to coordinate the activities of the multitude of individuals and organizations involved in the response.

Getting Started: Defining Response

The response phase is defined as activities, “...Designed to provide emergency assistance for casualties…seek to reduce the probability of secondary damage…and to speed recovery operations” (national governor’s report 1979, pp. 13-14).  

Tierney, Lindell, and Perry (2001, p. 81) define disaster response activities as, "...Actions taken at the time a disaster strikes that are intended to reduce threats to life safety, to care for victims, and to contain secondary hazards and community losses."  

There are two sets of demands that emergency managers must address during the response phase:

Disaster-induced demands involve the need to care for victims and deal with physical damage and social disruption caused by the event.  

Response-induced demands include the need to coordinate the activities of the multitude of individuals and organizations involved in the response.

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Typical Response Activities

Drabek (1986) separates response activities into two sub-phases:

Pre-impact mobilization: warning the public, initiating evacuation, establishing shelters, mobilizing personnel and resources, etc.

Post-impact emergency actions: search and rescue, providing medical care to the injured, etc.

Tierney et al. (2001: 75) identify four related activities:

Emergency assessment (e.g., damage assessment)

Expedient hazard mitigation (e.g., boarding windows)

Protective response (e.g., search and rescue)

Incident management (e.g., activating EOC)

Typical Response Activities

Drabek (1986) separates response activities into two sub-phases:

Pre-impact mobilization: warning the public, initiating evacuation, establishing shelters, mobilizing personnel and resources, etc.

Post-impact emergency actions: search and rescue, providing medical care to the injured, etc.

Tierney et al. (2001: 75) identify four related activities:

Emergency assessment (e.g., damage assessment)

Expedient hazard mitigation (e.g., boarding windows)

Protective response (e.g., search and rescue)

Incident management (e.g., activating EOC)

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The Warning Process

Receiving the warning.

Understanding the warning.

Believing the warning is credible.

Confirming the threat.

Personalizing the threat.

Determining whether protective action is needed and feasible.

Taking protective action.

Sources: Mileti (1999, p. 191); Sorensen and Sorensen (2006, p. 191); National Research Council (2010, p. 11).

The Warning Process

Receiving the warning.

Understanding the warning.

Believing the warning is credible.

Confirming the threat.

Personalizing the threat.

Determining whether protective action is needed and feasible.

Taking protective action.

Sources: Mileti (1999, p. 191); Sorensen and Sorensen (2006, p. 191); National Research Council (2010, p. 11).

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Taking Protective Action

Sheltering in place

Common in tornadoes and hazardous materials releases.

Warning message should provide specific instructions (e.g., Going into a basement or safe room, keeping windows closed, etc.).

Temporary public sheltering

Usage rates tend to be relatively low because of people’s reliance on friends and family.

New shelters should be opened “as-needed” as existing ones begin to fill up.

Evacuating

People are often reluctant to leave what is familiar to them.

Fear of looting can also impede evacuation.

Taking protective Action

Sheltering in place

Common in tornadoes and hazardous materials releases.

Warning message should provide specific instructions (e.g., Going into a basement or safe room, keeping windows closed, etc.).

Temporary public sheltering

Usage rates tend to be relatively low because of people’s reliance on friends and family.

New shelters should be opened “as-needed” as existing ones begin to fill up.

Evacuating

People are often reluctant to leave what is familiar to them.

Fear of looting can also impede evacuation.

29

Factors Affecting Evacuation and Public Shelter Usage

Protective actions are more likely to be taken when there are higher levels of overall community preparedness.

Those more likely to take protective action include women, non-minorities, households with children present, and those with higher levels of education and socioeconomic status, greater knowledge about and heightened perception of risk, and higher levels of community involvement.

Impediments include fear of looting, pet ownership, physical disabilities, and ineffective warnings.

Factors Affecting Evacuation and Public Shelter Usage

Protective actions are more likely to be taken when there are higher levels of overall community preparedness.

Those more likely to take protective action include women, non-minorities, households with children present, and those with higher levels of education and socioeconomic status, greater knowledge about and heightened perception of risk, and higher levels of community involvement.

Impediments include fear of looting, pet ownership, physical disabilities, and ineffective warnings.

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Characteristics of Effective Disaster Warnings

Broadcast frequently across multiple media.

Consistent in content and tone over time and across media outlets.

Crafted to reach diverse audiences.

Specific and accurate about where the hazard is taking place and to whom the message applies.

Clear (no technical jargon) with specific instructions on what actions to take, when, and why.  

Truthful and authoritative and delivered by an identifiable and credible source.

Sources: Mileti (1999); Aguirre (1988);  National Science and Technology Council (2000); National Research Council (2010).

Characteristics of Effective Disaster Warnings

Broadcast frequently across multiple media.

Consistent in content and tone over time and across media outlets.

Crafted to reach diverse audiences.

Specific and accurate about where the hazard is taking place and to whom the message applies.

Clear (no technical jargon) with specific instructions on what actions to take, when, and why.  

Truthful and authoritative and delivered by an identifiable and credible source

Sources: Mileti (1999); Aguirre (1988);  National Science and Technology Council (2000); National Research Council (2010).

31

Characteristics of Effective Disaster Warnings

Encourage family planning for evacuation.

Promote media consistency.

Utilize forceful but not mandatory evacuation policies.

Allay public fears of looting.

Facilitate transportation.

Establish family message center

Source: Drabek (2010).

Characteristics of Effective Disaster Warnings

Encourage family planning for evacuation.

Promote media consistency.

Utilize forceful but not mandatory evacuation policies.

Allay public fears of looting.

Facilitate transportation.

Establish family message center

Source: Drabek (2010).

32

Disaster Response: Myths and Realities

The myth-based view assumes that society is fragile and disasters cause a breakdown in social order, which leads to lawlessness, conflict, and chaos.  

The research-based view recognizes that society is resilient and disasters typically result in increased helping behavior, consensus, and enhanced social solidarity during the response phase.

Individual-level myths

Panic –Shock and dependency (e.g., PTSD)

Organizational-level myths

Only emergency-related organizations will respond

Role abandonment will occur

Community-level myths

Social disorganization and conflict

Increased crime and widespread looting

Disaster Response: Myths and Realities

The myth-based view assumes that society is fragile and disasters cause a breakdown in social order, which leads to lawlessness, conflict, and chaos.  

The research-based view recognizes that society is resilient and disasters typically result in increased helping behavior, consensus, and enhanced social solidarity during the response phase.

Individual-level myths

Panic –Shock and dependency (e.g., PTSD)

Organizational-level myths

Only emergency-related organizations will respond

Role abandonment will occur

Community-level myths

Social disorganization and conflict

Increased crime and widespread looting

33

Sources of Disaster Myths

Mass media

Institutional interests (e.g., Security contractors and technology firms)

Society at large—images of chaos reaffirm the need for social order (Quarantelli, 2002)

Sources of Disaster Myths

Mass media

Institutional interests (e.g., Security contractors and technology firms)

Society at large—images of chaos reaffirm the need for social order (Quarantelli, 2002)

34

The Research-Based View of Disaster Response

Individual-level realities: (1) self-efficacy (e.g., Disaster victims as “first-responders;” (2) convergence behavior, mass influx of people, supplies, donations, and information; (3) lack of panic, maintenance of social norms and relationships

Organizational-level realities and involvement of numerous and diverse organizations (see figure 8.1organizational typology)

Role embracement rather than role abandonment (see box 8.4 on the health problems of 9/11 workers)

Community-level realities: crime rates drop and social solidarity increases–“therapeutic communities”

“Contrary to the traditional pictures of man and society in the process of disintegration, disaster studies show that human societies have enormous resilience and recuperative power...“ (Fritz, 1961, p. 694).

The Research-Based View of Disaster Response

Individual-level realities: (1) self-efficacy (e.g., Disaster victims as “first-responders;” (2) convergence behavior, mass influx of people, supplies, donations, and information; (3) lack of panic, maintenance of social norms and relationships

Organizational-level realities and involvement of numerous and diverse organizations (see figure 8.1organizational typology)

Role embracement rather than role abandonment (see box 8.4 on the health problems of 9/11 workers)

Community-level realities: crime rates drop and social solidarity increases–“therapeutic communities”

“Contrary to the traditional pictures of man and society in the process of disintegration, disaster studies show that human societies have enormous resilience and recuperative power...“ (Fritz, 1961, p. 694).

35

Figure 8.1  Organizational Typology

Regular Tasks Non-regular Tasks
Existing Structure Established, Type I Extending, Type III
New Structure  Expanding, Type II  Emergent, Type IV

Figure 8.1 Organizational Typology

Regular Tasks

Non-regular Tasks

Existing Structure

Established, Type I

Extending, Type III

New Structure 

Expanding, Type II

Emergent, Type IV

36

Sources and Limitations of Community Resilience

Sources

Relatively low impacts of U.S. Disasters–disasters are shared experiences

“Emergency consensus” on community priorities

Social capital

Limitations

Catastrophic events create more problems

Vulnerable populations are more severely impacted than others

Technological disasters sometimes produce conflict and “corrosive communities”

Sources and Limitations of Community Resilience

Sources

Relatively low impacts of U.S. Disasters–disasters are shared experiences

“Emergency consensus” on community priorities

Social capital

Limitations

Catastrophic events create more problems

Vulnerable populations are more severely impacted than others

Technological disasters sometimes produce conflict and “corrosive communities”

37

Disaster Response in International Context

Disasters are particularly devastating for the least developed countries of the world where the vast majority of disaster-related deaths occur.

Heightened vulnerability stems from:

Extreme poverty

Vulnerable physical infrastructure

Sizable death tolls of disasters negatively impact social capital

Weak or ineffective political institutions.

Lack of effective warning systems

Increased presence of technological hazards

Disaster Response in International Context

Disasters are particularly devastating for the least developed countries of the world where the vast majority of disaster-related deaths occur.

Heightened vulnerability stems from:

Extreme poverty

Vulnerable physical infrastructure

Sizable death tolls of disasters negatively impact social capital

Weak or ineffective political institutions.

Lack of effective warning systems

Increased presence of technological hazards

38

Disaster Response and the Principles of Effective Emergency Management

Problems of coordination and communication can be alleviated through:

Comprehensive emergency management which recognizes commonalities among different types of disasters (i.e., all-hazards) and emphasizes all four phases of disasters.  

Integrated emergency management which recognizes that all kinds of organizations are involved in responding to disasters.

Coordination facilitated through enhanced EOC design (see box 8.5),appropriate incident management frameworks, and appropriate use of new technologies)

Flexibility: Individual-level improvisation and organizational-level adaptation

Disaster Response and the Principles of Effective Emergency Management

Problems of coordination and communication can be alleviated through:

Comprehensive emergency management which recognizes commonalities among different types of disasters (i.e., all-hazards) and emphasizes all four phases of disasters.  

Integrated emergency management which recognizes that all kinds of organizations are involved in responding to disasters.

Coordination facilitated through enhanced EOC design (see box 8.5),appropriate incident management frameworks, and appropriate use of new technologies)

Flexibility: Individual-level improvisation and organizational-level adaptation

39

Limitations on Flexibility in Disaster Response

Internal organizational constraints

Strict adherence to written rules and procedures

Extensive specialization of tasks and accompanying diffusion of responsibility

Over-reliance on technology

External constraints

Legal climate (e.g., fear of litigation)

Centralization and bureaucratization of emergency management (e.g., DHS)

Limitations on Flexibility in Disaster Response

Internal organizational constraints

Strict adherence to written rules and procedures

Extensive specialization of tasks and accompanying diffusion of responsibility

Over-reliance on technology

External constraints

Legal climate (e.g., fear of litigation)

Centralization and bureaucratization of emergency management (e.g., DHS)

40

Working and Volunteering in Response

Emergency managers work in such places as local, county, state  and federal  emergency management agencies and offices of homeland security.

First-responders work for police and fire departments and in emergency medical services.  

Volunteer opportunities include red cross, salvation army, citizen corps, community emergency response teams(cert), medical reserve corps, map your neighborhood programs and others.

Additional training can include FEMA independent courses on the national incident management system, voluntary organizations,  basic first aid and cardio-pulmonary resuscitation (CPR) courses, and others.

Working and Volunteering in Response

Emergency managers work in such places as local, county, state  and federal  emergency management agencies and offices of homeland security.

First-responders work for police and fire departments and in emergency medical services.  

Volunteer opportunities include red cross, salvation army, citizen corps, community emergency response teams(cert), medical reserve corps, map your neighborhood programs and others.

Additional training can include FEMA independent courses on the national incident management system, voluntary organizations,  basic first aid and cardio-pulmonary resuscitation (CPR) courses, and others.

41

STUDENT INTERACTIVITY EXERCISES

In a one page paper in essay format using APA 6th Edition format answer the following questions for questions 1 and 2:

Locate the CERT team in your area by going to the following site and entering your zip code: http://www.Citizencorps.Fema.Gov/cc/searchcert.Do?Submitbyzip

Discuss the CERT Team in your area. Include their name, where they are located, when they meet and if you will join and why. Also state if you are already a member and for how long.

Complete the CERT #1 and #2 Exercises and submit through Blackboard.

Your exercises for this module should be submitted in one document and should be grammatically correct, with the correct spelling using the APA 6th edition format. Each exercise should be a separate page in your document; all work will be submitted in one file. When you complete one exercise, start the next exercise on the next page. You also need to have a cover sheet and references page using APA 6th edition format; the body of the paper needs to be in APA 6th edition format as well.

Student Interactivity Exercises

In a one page paper in essay format using APA 6th Edition format answer the following questions for questions 1 and 2:

Locate the CERT team in your area by going to the following site and entering your zip code: http://www.Citizencorps.Fema.Gov/cc/searchcert.Do?Submitbyzip

Discuss the CERT Team in your area. Include their name, where they are located, when they meet and if you will join and why. Also state if you are already a member and for how long.

Complete the CERT #1 and #2 Exercises and submit through Blackboard.

Your exercises for this module should be submitted in one document and should be grammatically correct, with the correct spelling using the APA 6th edition format. Each exercise should be a separate page in your document; all work will be submitted in one file. When you complete one exercise, start the next exercise on the next page. You also need to have a cover sheet and references page using APA 6th edition format; the body of the paper needs to be in APA 6th edition format as well.

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Student interactivity exercises

Write a one page paper in essay format using APA 6th edition format answering the following questions:

1) Describe the warning process. What are the characteristics of effective disaster warnings?

2) Compare and contrast the myth-based and research-based views of disaster response. What does each say about individual, organizational, and community responses to disaster?

3) Discuss the concept of disaster resilience. What are the sources of people's resilience? What are some limitations to resilience?

Student Interactivity Exercises

Write a one page paper in essay format using APA 6th edition format answering the following questions:

Describe the warning process. What are the characteristics of effective disaster warnings?

Compare and contrast the myth-based and research-based views of disaster response. What does each say about individual, organizational, and community responses to disaster?

Discuss the concept of disaster resilience. What are the sources of people's resilience? What are some limitations to resilience?

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Student interactivity exercises

Your exercises for this module should be submitted in one document and should be grammatically correct, with the correct spelling using the APA 6th edition format. Each exercise should be a separate page in your document; all work will be submitted in one file. When you complete one exercise, start the next exercise on the next page. You also need to have a cover sheet and references page using APA 6th edition format; the body of the paper needs to be in APA 6th edition format as well.

Student Interactivity Exercises

Your exercises for this module should be submitted in one document and should be grammatically correct, with the correct spelling using the APA 6th edition format. Each exercise should be a separate page in your document; all work will be submitted in one file. When you complete one exercise, start the next exercise on the next page. You also need to have a cover sheet and references page using APA 6th edition format; the body of the paper needs to be in APA 6th edition format as well.

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Module 2 At A Glance: Chapters 7, 8, 9

Chapter 7: Disaster Planning

Chapter 8: Disaster Response

Chapter 9: Disaster Recovery

Module 2 At A Glance

Chapter 7: Disaster Planning

Chapter 8: Disaster Response

Chapter 9: Disaster Recovery

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Chapter 9 Learning Objectives:

Define, describe and understand recovery as a process that occurs in both short-term and long-term periods.

Base recovery processes on principles that promote a holistic and sustainable outcome for future events and populations likely to be affected.

Outline the key recovery challenges that are faced by those affected and those who seek to help.

Situate recovery planning as a community-based process that produces a consensus-based vision.

Encourage mitigation as a central element of recovery planning.

Chapter 9 Learning Objectives

Define, describe and understand recovery as a process that occurs in both short-term and long-term periods.

Base recovery processes on principles that promote a holistic and sustainable outcome for future events and populations likely to be affected.

Outline the key recovery challenges that are faced by those affected and those who seek to help.

Situate recovery planning as a community-based process that produces a consensus-based vision.

Encourage mitigation as a central element of recovery planning.

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Chapter 9 Learning Objectives:

Encourage mitigation as a central element of recovery planning.

Demonstrate an appreciation for the breadth of recovery planning elements that must be part of rebuilding a community.

Identify opportunities for professional work.

Chapter 9 Learning Objectives

Encourage mitigation as a central element of recovery planning.

Demonstrate an appreciation for the breadth of recovery planning elements that must be part of rebuilding a community.

Identify opportunities for professional work.

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Preliminary Damage Assessment

Number and type of houses damaged as well as the extent of damage, from minor to completely destroyed.

Consideration of populations that may require additional assistance such as people living in local nursing homes, assisted living facilities, state schools and group homes.

Impact on local utilities including power, telephone, cell towers, gas, water, and storm water drainage.

Damage to critical infrastructure such as bridges, under passes, railroads, subways, airports, waterways, and roads.

Preliminary Damage Assessment

Number and type of houses damaged as well as the extent of damage, from minor to completely destroyed.

Consideration of populations that may require additional assistance such as people living in local nursing homes, assisted living facilities, state schools and group homes.

Impact on local utilities including power, telephone, cell towers, gas, water, and storm water drainage.

Damage to critical infrastructure such as bridges, under passes, railroads, subways, airports, waterways, and roads.

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Preliminary Damage Assessment

The impacts on local cultural and historical resources that represent a shared identity and heritage and may impact tourism and the local economy.

The hit taken by local businesses, including home-based, locally-owned, franchise, corporate and other types of businesses.  

Preliminary Damage Assessment

The impacts on local cultural and historical resources that represent a shared identity and heritage and may impact tourism and the local economy.

The hit taken by local businesses, including home-based, locally-owned, franchise, corporate and other types of businesses.  

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Collaboration Needed

Public works.

Waste removal and the landfill authorities.

Public information to educate the public.

A concern with vulnerable populations.

Chambers of commerce and local business associations.

Educators from pre-school through college and university levels.

Elected officials.

Recovery teams and consultants.

Federal, state and local government.

 Relief organizations.

Local faith-based and community organizations.

Code officials and building inspectors.

Planners that think holistically.

Parks and recreation, police and fire, environmental organizations, sports teams……who else?

Collaboration Needed

Public works.

Waste removal and the landfill authorities.

Public information to educate the public.

A concern with vulnerable populations.

Chambers of commerce and local business associations.

Educators from pre-school through college and university levels.

Elected officials.

Recovery teams and consultants.

Federal, state and local government.

 Relief organizations.

Local faith-based and community organizations.

Code officials and building inspectors.

Planners that think holistically.

Parks and recreation, police and fire, environmental organizations, sports teams……who else?

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Definitions of Recovery

Reconstruction (rebuilding)

Restoration (historic)

Restitution (legal)

Rehabilitation (improvement)

Recovery (a process)

Short term recovery

Long term recovery

Definitions of Recovery

Reconstruction (rebuilding)

Restoration (historic)

Restitution (legal)

Rehabilitation (improvement)

Recovery (a process)

Short term recovery

Long term recovery

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Recovery Challenges: HOUSING (Quarantelli)

For people displaced by the disaster: Emergency shelter

No amenities: Temporary shelter

Protection from elements, sanitation, food, water: Temporary housing

Regain basic household routine: Permanent housing

No more moves

Recovery Challenges: Housing (Quarantelli)

For people displaced by the disaster: Emergency shelter

No amenities: Temporary shelter

Protection from elements, sanitation, food, water: Temporary housing

Regain basic household routine: Permanent housing

No more moves

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Recovery Frameworks: Housing (Comerio)

The redevelopment model involves national agencies in designing a recovery.

The capital-infusion model brings outside aid in through non-governmental agencies.

The limited-intervention model where insurance pays and government combine to help.

The market model based on insurance and personal resources.

Recovery Challenges: Housing (Comerio)

The redevelopment model involves national agencies in designing a recovery.

The capital-infusion model brings outside aid in through non-governmental agencies.

The limited-intervention model where insurance pays and government combine to help.

The market model based on insurance and personal resources.

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Recovery Challenges: BUSINESSES

The range of businesses: Corporate to small business to home-based

Issues: Downtime

Cannot supply goods, services: Displacement

Time away from the location where business is conducted

Recovery Challenges: Businesses

The range of businesses: Corporate to small business to home-based

Issues: Downtime

Cannot supply goods, services: Displacement

Time away from the location where business is conducted

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Recovery Challenges: INFRASTRUCTURE

Roads, bridges, highways, levees, cell towers, power, water, waterways, airports, et al.

Direct and indirect impacts

Road closures affect businesses

Loss of power threatens a nursing home

Rebuilding strategy:

Resilient

Robust

Recovery Challenges: Infrastructures

Roads, bridges, highways, levees, cell towers, power, water, waterways, airports, et al.

Direct and indirect impacts

Road closures affect businesses

Loss of power threatens a nursing home

Rebuilding strategy:

Resilient

Robust

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Recovery Challenges: PSYCHOLOGICAL IMPACTS

Most people do well most of the time

PTSD takes about six months to diagnose

What influences trauma:

Exposure

Social support and networks

Training and education

Stress reduction activities

Psychological, spiritual and emotional care

Recovery Challenges: Psychological Impacts

Most people do well most of the time

PTSD takes about six months to diagnose

What influences trauma:

Exposure

Social support and networks

Training and education

Stress reduction activities

Psychological, spiritual and emotional care

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Recovery Challenges: ENVIRONMENT

Impact to waterways, trees, animal life

Establish plans and collaborative rescue teams before disaster strikes

How we manage disaster debris, rebuilding

Reduce, re-use, recycle, re-sell

Options:

Conserve sensitive areas

Establish more green,  open spaces

Rebuild “green” and energy efficient

Recovery Challenges: Environment

Impact to waterways, trees, animal life

Establish plans and collaborative rescue teams before disaster strikes

How we manage disaster debris, rebuilding

Reduce, re-use, recycle, re-sell

Options:

Conserve sensitive areas

Establish more green,  open spaces

Rebuild “green” and energy efficient

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Recovery Challenges: HISTORIC AND CULTURAL RESOURCES

Historic properties are defined as "any prehistoric or historic district, site, building, structure, or object included in, or eligible for inclusion in, the national register of historic places" (FEMA 2005).

Cultural resources include the built environment, monuments, the art and sculpture found inside museums and around our communities and the ways of life that represent a shared cultural heritage.  

Recovery Challenges: Historic and Cultural Resources

Historic properties are defined as "any prehistoric or historic district, site, building, structure, or object included in, or eligible for inclusion in, the national register of historic places" (FEMA 2005).

Cultural resources include the built environment, monuments, the art and sculpture found inside museums and around our communities and the ways of life that represent a shared cultural heritage.  

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Recovery Planning

Two kinds

Pre disaster

Post disaster

Planning is a process

Involve the whole community, all the stakeholders

Recovery plan elements:

Housing

Businesses

Environment

Historic and cultural

Infrastructure

Psychological

Basic Recovery Planning

Two kinds

Pre disaster

Post disaster

Planning is a process

Involve the whole community, all the stakeholders

Recovery plan elements:

Housing

Businesses

Environment

Historic and cultural

Infrastructure

Psychological

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Working and Volunteering

Disaster gypsies for FEMA

NGO teams, faith based efforts

Environmental clubs and initiatives

Civic organizations – fund raising

Work with established disaster organizations through

Fraternities, sororities

Sports teams

School clubs

Working and Volunteering

Disaster gypsies for FEMA

NGO teams, faith based efforts

Environmental clubs and initiatives

Civic organizations – fund raising

Work with established disaster organizations through

Fraternities, sororities

Sports teams

School clubs

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Student interactivity exercises

Write a one page paper in essay format using APA 6th edition format answering the following questions:

1. What are the factors that could explain why the number of natural disasters continue to be increasing? Is it that there are just more disasters, other factors, or both?

2. Why do historic sites need to be preserved?

3. Are communities resilient?

Student Interactivity Exercises

In a one page paper in essay format using APA 6th Edition format answer the following questions from Chapter 1:

1. What are the factors that could explain why the number of natural disasters continue to be increasing? Is it that there are just more disasters, other factors, or both?

2. Why do historic sites need to be preserved?

3. Are communities resilient?

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Student interactivity exercises

Your exercises for this module should be submitted in one document and should be grammatically correct, with the correct spelling using the APA 6th edition format. Each exercise should be a separate page in your document; all work will be submitted in one file. When you complete one exercise, start the next exercise on the next page. You also need to have a cover sheet and references page using APA 6th edition format; the body of the paper needs to be in APA 6th edition format as well.

Student Interactivity Exercises

Your exercises for this module should be submitted in one document and should be grammatically correct, with the correct spelling using the APA 6th Edition format. Each exercise should be a separate page in your document; all work will be submitted in one file. When you complete one exercise, start the next exercise on the next page. You also need to have a cover sheet and references page using APA 6th Edition format; the body of the paper needs to be in APA 6th Edition format as well.

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Student interactivity exercises

FEMA Computer Based Training: Lesson 4 - Emergency Management Roles

Once you have completed a lesson, you are required to take a screenshot of the “lessons list” and paste it onto the final pages of your Student Interactivity Exercises following the references page (if used). You must paste the screenshot at the end of the Student Interactivity Exercises as proof that the lesson has been completed. There should be a checkmark next to the completed lesson. Failure to do so will result in the loss of the points associated with the FEMA Training.

Student Interactivity Exercises

FEMA Computer Based Training: Lesson 4 - Emergency Management Roles

Once you have completed a lesson, you are required to take a screenshot of the “lessons list” and paste it onto the final pages of your Student Interactivity Exercises following the references page (if used). You must paste the screenshot at the end of the Student Interactivity Exercises as proof that the lesson has been completed. There should be a checkmark next to the completed lesson. Failure to do so will result in the loss of the points associated with the FEMA Training.

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Additional resources

FEMA planning resources: http://www.Fema.Gov/emergency/disasterhousing/planning_resources.Shtm

Comprehensive preparedness guide 101: http://www.Fema.Gov/pdf/about/divisions/npd/CPG_101_V2.Pdf.

National response framework resource center: http://www.Fema.Gov/emergency

Additional Resources

FEMA planning resources: http://www.Fema.Gov/emergency/disasterhousing/planning_resources.Shtm

Comprehensive preparedness guide 101: http://www.Fema.Gov/pdf/about/divisions/npd/CPG_101_V2.Pdf.

National response framework resource center: http://www.Fema.Gov/emergency

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