job seeking packet

Summery

Resourceful Assistant Store Manager who assisted in leading a store to grow from $2.5M to $3M over the course of 3 years. Consistently helped lead store to one of the top performing store in the company.

Career Summery

Assistant Manager: Bath and Body Works

June 2016-Present

· Hire and recruit top talent

· Coach and develop associates to next level roles

· Model and lead selling behaviors

· Lead and execute Floorsets and brand standards

· Build schedules that creates the best customer experience

Key Holder: Bath and Body Works

Oct 2015-Jun 2016

· Open and close the store adhering to high standards

· Acted as manger on duty when scheduled

· Maintained high selling numbers

· Assisted in leading floorsets and maintaining brand standards

· Consistently helped managed payroll to meet goals

Sales Associate: Bath and Body Works

Nov 2014-Oct. 2015

· Consistently met and exceeded selling goals

· Assisted in maintaining company visual standards

· Quickly and accurately processed customer transactions

· Provided exceptional customer experience

Concierge: Woodhouse Day Spa

Dec 2014- Jun 2015

· Answering Phones

· Scheduling appointments

Education:

Completed 55 hours of course work with an emphasis in Business Management with a 3.5 GPA.

Skills:

Brdidget Erdelt

ADDRESS: 303 Garcitas Grv Rd.

Inez, TX 77968

PHONE: 361-827-1410

EAMIL: [email protected]

·

· Strong Work Ethic

· Time Management

· Leadership

· Proficient in Microsoft office

· Problem Solving

·

Location: Fort Worth, Texas, United States

Position: Store Manager

Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference through our  Charity Pot Program .

We are currently searching for a creative and dynamic leader to join our team as a Store Manager. We are looking for someone who can bring Lush’s Leadership Practices into all elements of their business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose. You take initiative to drive your continuous growth and that of your team.

We Offer:

· A fun and funky store atmosphere where individualism is encouraged

· A 50% discount off all our products to keep you smelling and feeling fresh

· An unconventional retail structure to support your entrepreneurial spirit

· The opportunity for growth as Lush loves to promote from within

· Three amazing manager meetings a year

Responsibilities

Unique Customer Journey

· Provide a unique and genuine customer experience that delights and engages every visitor, shares Lush values, and exceeds customer expectations

· Engage staff to maintain the same exceptional experiences for our customers through ongoing training and development

· Make decisions from the perspective of the optimal customer experience

Unique Staff Journey

· Engage staff at every level of the business to ensure they are motivated and building strong customer relationships

· Maintain effective staffing with top performing team by actively networking, recruiting, hiring, and succession planning

· Consistently demonstrate appreciation and encouragement

Operational Excellence

· Manage controllable costs and implement behaviours to increase sales and reduce or maintain without compromising the customer experience or Lush standards.

· Approach challenges with a ‘make it happen’ mindset and reach out for support when necessary. Align behaviors with company initiatives including processes, communication methods and system implementation.

Qualifications:

Required:

· 3-5 years managing retail store

· Experience with consultation-based customer service models

· Ability to develop and train staff through positive coaching and feedback

· Strong time-management and planning practices

· Ability to manage reporting systems, outlook, excel and MS word

· Can lift to 30 lbs; reasonable accommodations will be made for any employee when necessary

· Ability to work flexible hours to meet the needs of the shop

Preferred:

· Experience working in skincare or cosmetics

· Experience with fresh product, ordering and rotation

 At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.   Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, differently abled, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.