Enterprise Project

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EPEntreprenurialResources.ppt

Enterprise Project UMCD9Q-30-3

Presentation by

Dr Akin Ojolo

Module Leader

September 2019

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Building a New-Venture Resources

Gathering Entrepreneurial Resources

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Context

Understanding value

Delivering value

Appropriating value

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Gathering Entrepreneurial Resources

Start –up resources

  • People
  • founding team
  • advisors
  • contractors etc
  • Physical resources
  • equipment
  • inventory
  • office space
  • Financial Resources
  • Cash
  • Equity
  • Debt

Gathering Entrepreneurial Resources

  • A dynamic market place and inherent chaos of a start-up venture
  • Lean new venture
  • Product
  • Services
  • Strategies

can be tested and modify quickly in response to customers’ feedback

Identifying resource needs

  • This best achieved by creating a process map that details how information flows through the business
  • To create a process map take an imaginary tour of the business during a single day, listing all the functions, people, equipment, supplies, and space required for the business
  • Begin at the front door and ask the following questions:

Identifying resource needs

It is important to understand all the activities and processes in the business

  • Who does the work in this business?
  • Where would these people work?
  • What do they need to do the work?
  • equipment, technology, space, suppliers etc
  • What information is needed?
  • work orders, customer lists etc
  • Where does the information go?

The entrepreneurial approach to organisational structure

The virtual organisation vs traditional enterprise

The virtual organisation – e commerce

  • Business transactions are conducted via open networks based on the fixed and wireless internet infrastructure
  • Many small enterprises start an online business to give them a higher profile in the marketplace.

The traditional bricks-and-mortar enterprise

today bricks and mortar shops and the Internet are very close

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The ‘nuts and bolts’
of creating and delivering value

Bootstrapping

Staff

  • Payment
  • By the hour / piecework
  • Other incentives?
  • Contract type
  • Unskilled / skilled / professional?
  • Organising / Managing
  • Recruitment

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The ‘nuts and bolts’
of creating and delivering value

Suppliers

  • Local / national / EU / Other international
  • First / second tier?
  • Supplies inventory
  • How much to stock?
  • Replenishment quantities
  • How to store?
  • Perishability?

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The ‘nuts and bolts’
of creating and delivering value

Distribution*

  • Physical or digital?
  • Direct or via intermediaries
  • In house or sub-contract?
  • Finished goods inventory
  • How much to stock?
  • How to store?
  • Perishability?

*NB: We’re referring to the (usually physical) distribution of the goods or services here; separate consideration needs to be given to the strategic implications of various distribution channels.

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The ‘nuts and bolts’
of creating and delivering value

Partners

  • Distribution
  • Manufacturing
  • Service / support
  • Marketing
  • Sales
  • Back office….

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Finding the right numbers

  • Estimating revenue, expenses and start-up cost is difficult with a new business concept
  • Fluidity of the concept as well as the changing business environment

Finding the right numbers

  • Reasons why these could change before a business plan is written
  • Manufacturing or outsourcing to a manufacturer- impossible to estimate parts of manufacturing costs accurately
  • Product development may take several months or years – cost for prototyping substantially higher
  • For services – costs are based initially on information gathered from other companies in the industry – tricky to achieve inside information
  • Knowledge of industry

Finding the right numbers

  • The entrepreneur’s knowledge and experience
  • Especially if the entrepreneur has worked in the industry in which the business will be operating
  • “the entrepreneur ‘s experience is anecdotal and should always be confirmed by other sources”.

Finding the right numbers

The industry

  • Understanding of the industry helps to understand:
  • Typical margins
  • Sales patterns – purchase cycles will provide valuable benchmarks for the entrepreneur’s forecasts.

Finding the right numbers

Another critical source of information is the customer

  • Customers are far more likely than competition to provide useful information
  • Talking to customers and observing them in their “buying habitat” can provide useful insights into patterns and cycle of buying than can be applied to forecast.

  • “ with these three sources of information estimate of forecast should be close to reality”

Forecasting

  • forecasting is crucial because it’s prospective investors will want to know how large the potential market for your goods or services will be in the coming years - measured perhaps in several ways:
  • in numbers of potential users, numbers of units to be purchased the foundation on which every business plan is based

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Forecasting

  • Use of triangulation process
  • Entrepreneur’s knowledge and experience
  • The industry
  • a solid understanding of typical margins, sales pattern and purchase cycle – benchmarks for forecast
  • The market /customer
  • talking to customers and observing them in their buying habitat

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Forecasting methods

  • There are six major evidence-based methods for estimating market potential and forecasting sales:
  • statistical methods
  • observation
  • surveys
  • analogy
  • judgement
  • market tests

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evidenced-based forecasting

  • Statistical and other quantitative methods

  • in established firms, for established products, statistical methods are extremely useful

  • Statistical methods use past history and various statistical techniques, such as multiple regression and time series analysis, to forecast the future based on an extrapolation of the past

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evidenced-based forecasting

Statistical and other quantitative methods

  • in established firms, for established products, statistical methods are extremely useful

  • Statistical methods use past history and various statistical techniques, such as multiple regression and time series analysis, to forecast the future based on an extrapolation of the past
  • Slack et al, 2013

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evidenced-based forecasting

  • Observation
  • to observe or gather existing data directly about what real consumers really do in the product-market of interest
  • like statistical methods, observation based forecasting is attractive because it is based on what people actually do

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evidenced-based forecasting

  • Surveys
  • These surveys can be done with different groups of respondents.
  • Consumers, after being shown a statement of the product concept or a prototype or sample of the product can be asked how likely they are to buy it.
  • Buyers can also be asked about their current buying behaviour: what they currently buy, how often or how much they use

  • there are important limitations of surveys

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evidenced-based forecasting

  • Purchase intent, Percentage response, Rule of thumb reduction, Percentage deemed likely to actually buy
  • Definitely would buy = 27%
  • RTR = multiply by .8
  • PDLB = 27% x .8 = 21.6%

  • Probably would buy 43%
  • RTR = multiply by .3
  • PDLB = 43% x .3 = 12.9%
  • Might or might not buy 22% Count as zero
  • Probably 8% Count as zero
  • Totals 100% 21.6% + 12.9% = 34.5%

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evidenced-based forecasting

  • Analogy
  • an approach often used for new product forecasting where neither statistical methods nor observations are possible
  • forecast the sales or market potential for a new product or new venture by analogy
  • Under this method, the product is compared with similar products that were introduced earlier, for which historical data are available.

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evidenced-based forecasting

  • Judgement
  • All forecasting method requires a degree of informed judgement but sometimes forecasts are made solely on the basis of experienced judgement or intuition.
  • Some decision-makers are intuitive in their decision processes and cannot always articulate the basis for their intuitive judgements.

“Trend forecasting is a visceral thing that cannot be trained. I rely on my sense of colour and texture, but at times I cannot explain why I feel a certain way . . . I just know”

- a footwear buyer at Nine West Group

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evidenced-based forecasting

  • Market tests
  • of various kinds are the last of the commonly used forecasting methods.
  • used largely for new products, market tests may be carried out under controlled experimental conditions in research laboratories
  • on the internet or in live test markets with real advertising and promotion and real distribution in real stores.
  • Use of test markets has declined over the past few years
  • they are expensive to carry out
  • competitors’ reaction

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References

  • Kathleen Allen, 2000, Launching New Ventures: an entrepreneurial approach, 4th ed.
  • Mullins W: The New Business Road Test; GB; Pearson Education, 2000.

Further reading:

Barringer, B. R., and Duane Ireland, R. 2016. Entrepreneurship: Successfully Launching New Ventures, 5th ed., Upper Saddle River, New Jersey: Pearson Education Inc.

Slack, N., Chambers, S. & Johnston, R., 2013 Operations Management. 7th ed., Harlow: Prentice Hall.