Defining Innovation as Creative Destruction

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ENES663_BasicInnovationTypes.pptx

What are Some Basic Types of Innovations?

Product Innovation

New innovative products are the result of a new product development (NPD) process

Product innovations can be new core products, or additions to product lines or families

Process Innovation

Process innovations improve interrelated activities that combine to produce a value-added result for customers

Examples include Just-in-Time inventories, Total Quality Management, Lean Manufacturing, Supply Chain Management, and Enterprise Resource Planning

Service Innovation

Service innovations involve a high level of interaction with customers of health care, banking, government, or education

Examples of service innovations are found in banks’ mobile app and mobile service offerings to their customers, or in Amazon’s regional warehouses for quick and efficient delivery

Position Innovation

Position innovations are market-oriented and involve targeting a new innovative offering with a convincing story about its need, value, or cost leadership

How Do Innovations Emerge?

Innovations can be classified in three basic ways according to the level of impact they have and the pace by which they emerge:

Incremental

Radical

Disruptive

Seeing Innovations as Incremental

They make incremental improvement to an existing product or service

They do the same thing that the company does, but do it better

Incremental innovations add value (usually small or modest) to a customer experience

Incremental Innovation Examples

Image Sources: en.wikipedia.org

Seeing Innovations as Radical

Radical or “breakthrough” innovations create entirely new trajectories of products or services

Often, a technology breakthrough or scientific discovery will trigger a radical innovation

Radical Innovation Examples

Image Source: engadget.com

Image Source: gaagan.biz

Image Source: http://www.quantumdiaries.org/2011/06/14/make-no-little-plans-2/

Seeing Innovations as Disruptive

A disruptive innovation triggers the creation of a completely new market based on customer perceptions that it works ‘good enough’ and provides satisfactory value

Eventually the new innovation disrupts existing markets and displaces the incumbent product or service

Disruptive Innovation Examples

Image Source: freshtechweb.com

Image Source: samsung.com

Image Source: commons.wikimedia.org

Other Innovation Vocabulary

Frugal Innovation (bottom of the pyramid)

Management Innovation (TQM, Lean mfg.)

User-Led Innovation (lead users innovate)

Market-Pull Innovation (market needs)

Technology-Push Innovation (R&D driven)

Takeaway

Having an ability to recognize the various types of innovation, and how they are labeled, will increase your understanding of the innovation landscape, where innovation fits in, and the presence of innovations in the everyday world around us