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Cases 611

On March 5, 2013, Hugo Chávez, the president of Venezuela, died after losing a battle against cancer. Chávez had been president of Venezuela since 1999. A former military officer who was once jailed for engineer- ing a failed coup attempt, Chávez was a self-styled demo- cratic socialist who won the presidential election by campaigning against corruption, economic mismanage- ment, and the “harsh realities” of global capitalism. When he took office in February 1999, Chávez claimed he had inherited the worst economic situation in the country’s recent history. He wasn’t far off the mark. A collapse in the price of oil, which accounted for 70 percent of the country’s exports, left Venezuela with a large budget defi- cit and forced the economy into a deep recession.

Soon after taking office, Chávez worked to consolidate his hold over the apparatus of government. By 2012, Free- dom House, which annually assesses political and civil liberties worldwide, concluded Venezuela was only “partly free” and that freedoms were being progressively curtailed. In 2006, for example, Parliament, which was dominated by his supporters, gave him the power to legis- late by decree for 18 months. In late 2010, Chávez yet again persuaded the National Assembly to grant him the power to rule by decree for another 18 months.

On the economic front, the economy shrank in the early 2000s, while unemployment remained persistently high (at 15 to 17 percent) and the poverty rate rose to more than 50 percent of the population. A 2003 study by the World Bank concluded Venezuela was one of the most regulated economies in the world and that state controls over business activities gave public officials ample opportunities to enrich themselves by demand- ing bribes in return for permission to expand opera- tions or enter new lines of business. Despite Chávez’s anticorruption rhetoric, Transparency International, which ranks the world’s nations according to the extent of public corruption, noted that corruption increased under Chávez. In 2012, Transparency International ranked Venezuela 165th out of 174 nations in terms of level of corruption.

Consistent with his socialist rhetoric, Chávez progres- sively took various enterprises into state ownership and required that other enterprises be restructured as “work- ers’ cooperatives” in return for government loans. In addi- tion, the government took over large rural farms and ranches that Chávez claimed were not sufficiently pro- ductive and turned them into state-owned cooperatives.

In mid-2000, the world oil market bailed Chávez out of mounting economic difficulties. Oil prices started to surge from the low $20s in 2003, reaching $150 a barrel by mid- 2008. Venezuela, the world’s fifth-largest producer, reaped a bonanza. On the back of surging oil exports, the econ- omy grew at a robust rate. Chávez used the oil revenues to

boost government spending on social programs, many of them modeled after programs in Cuba. These included ultra- cheap gasoline and free housing for the poor.

In 2006, he announced plans to reduce the stakes held by foreign companies in oil projects in the Orinoco re- gions, to increase the royalties they had to pay to the Venezuelan government, and to give the state-run oil com- pany a majority position. Simultaneously, he replaced professional managers at the state-owned oil company with his supporters, many of whom knew little about the oil business. They extracted profits to support Chávez’s social programs but at the cost of low investments in the oil company, and over time its output started to fall.

Notwithstanding his ability to consolidate political power, on the economic front, Venezuela’s performance under Chávez was mixed. His main achievements were to reduce poverty, which fell from 50 percent to 28 percent by 2012, and to bring down unemployment from 14.5 per- cent at the start of his rule to 7.6 percent in February 2013. Profits from oil helped Chávez achieve both these goals. However, despite strong global demand and mas- sive reserves, oil production in Venezuela fell by a third between 2000 and 2012 as foreign oil companies exited the country and the state-run oil company failed to make up the difference. Inflation surged and was running at around 28 percent per annum between 2008 and 2012, one of the highest rates in the world. To compound mat- ters, the budget deficit expanded to 17 percent of GDP in 2012 as the government spent heavily to support its social programs and various subsidies.

Following Chávez’s death, his handpicked successor, Nicolas Maduro, took over the presidency. Maduro con- tinued the policies introduced by Chávez. Things did not go well. By 2014, the country was in a recession. The economy contracted by 4 percent that year, while infla- tion surged to around 65 percent. The situation contin- ued to deteriorate in 2015 and 2016. Exacerbated by a sharp fall in oil prices and hence government revenues, the economy was forecasted by the IMF to be 23 percent smaller in 2017 than it was in 2013, the worst decline in the world. By 2015, widespread shortages of basic goods had emerged. In 2016, an estimated 75 percent of Venezu- elans lost weight, averaging 8.7 kg per person, because of a scarcity of food. Unemployment was rising. Inflation increased to 741 percent by the end of 2016 (the highest in the world). The poverty rate was back up over 30 percent. To cap this litany of disaster, the value of the Venezuelan currency, the bolivar, fell from 64 per U.S. dollar in 2014 to 960 per dollar by 2016.

Parliamentary elections held in December 2015 re- sulted in large losses for the ruling United Socialist Party. For the first time since 1999, the opposition gained a majority of seats in Parliament. Maduro’s

Venezuela under Hugo Chávez and Beyond

612 Part 7 Cases

Case Discussion Questions

1. Under Chávez’s leadership, what kind of economic system was put in place in Venezuela? How would you characterize the political system?

2. How do you think that Chávez’s unilateral changes to contracts with foreign oil companies will affect future investment by foreigners in Venezuela?

3. How will the high level of public corruption in Venezuela affect future growth rates?

4. During the latter part of Chávez’s rule, Venezuela benefited from high oil prices. Since 2014, however, oil prices have fallen substantially. What has the af- fect of this has been on government finances and the Venezuelan economy?

5. During the Chávez years, many foreign multina- tionals exited Venezuela or reduced their exposure there. What do you think the impact of this has been on Venezuela? What needs to be done to reverse the trend?

6. By 2016, Venezuela’s economy appeared to be on the brink of total collapse. What do you think needs to be done to reverse this?

response was to have the supreme court, which was populated with Chavez appointees, exercise “parlia- mentary power” while declaring the legislature to be in contempt of the court. In effect, Venezuela has become a full-f ledged dictatorship.

Sources D. Luhnow and P. Millard, “Chávez Plans to Take More Con- trol of Oil away from Foreign Firms,” The Wall Street Journal, April 24, 2006, p. A1; R. Gallego, “Chávez’s Agenda Takes Shape,” The Wall Street Journal, December 27, 2005, p. A12; “The Sickly Stench of Corruption: Venezuela,” The Economist, April 1, 2006, p. 50; “Chávez Squeezes the Oil Firms,” The Economist, November 12, 2005, p. 61; “Glimpsing the Bottom of the Barrel: Venezuela,” The Economist, February 3, 2007, p. 51; “The Wind Goes Out of the Revolution—Defeat for Hugo Chávez,” The Economist, December 8, 2007, pp. 30–32; “Oil Leak,” The Economist, February 26, 2011, p. 43; “Medieval Poli- cies,” The Economist, August 8, 2011, p. 38; “Now for the Reck- oning,” The Economist, May 5, 2013; “Heading for a Crash,” The Economist, January 23, 2016; Matt O’Brian, “Venezuela Is on the Brink of Complete Economic Collapse,” The Washington Post, January 29, 2016; “How Chavez and Maduro Have Impov- erished Venezuela,” The Economist, April 6, 2017.

For decades, the Southeast Asian nation of Myanmar (formerly known as Burma) was an international pariah. Ruled by a brutal military dictatorship since the 1960s, political dissent was not tolerated, the press was tightly controlled, and opposition parties were shut down. Much economic activity was placed in the hands of the state— which effectively meant the hands of the military elite, who siphoned off economic profits for their own benefit. Corruption was rampant. In the 1990s, America and the European Union imposed sweeping economic sanctions on the country to punish the military junta for stealing elections and jailing opponents. The de facto leader of the country’s democratic opposition movement, Nobel Peace Prize–winner Aung San Suu Kyi, was repeatedly placed under house arrest from 1989 through 2010.

None of this was good for the country’s economy. De- spite having a wealth of natural resources—including timber, minerals, oil, and gas—the economy stagnated while its Southeast Asian neighbors flourished. By 2012, Myanmar’s GDP per capita was $1,400. In neighboring Thailand, it was $10,000 per capita. The economy was still largely rural, with 70 percent of the country’s nearly 60 million people involved in agriculture. This compares with 8.6 percent in Thailand. Few people own cars or cell phones, and there are no major road or rail links between Myanmar and its neighbors—China, India, and Thailand.

In 2010, the military again won elections that were clearly rigged. Almost no one expected any changes, but

the new president, Thein Sein, was to defy expectations. The government released hundreds of political prisoners, removed restrictions on the press, freed Aung San Suu Kyi, and allowed opposition parties to contest seats in a series of by-elections. When Aung San Suu Kyi won a by- election, thrashing her military-backed opponent, they let her take the seat, raising hopes that Myanmar was at last joining the modern world. In response, both America and the European Union began to lift their sanctions.

Thein Sein also started to initiate much-needed eco- nomic reforms. Even before the 2010 elections, the mili- tary had begun to quietly privatize state-owned enterprises, although many were placed in the hands of cronies of the regime. In 2012, Thein Sein stated that the government would continue to reduce its role in a wide range of sectors, including energy, forestry, health care, finance, and telecommunications. Land reforms are also under way. The government also abandoned the official fixed exchange rate for the Myanmar currency, the kyat, replacing it with a managed float. From 2001 to 2012, the official exchange rate for the kyat varied between 5.75 and 6.70 per U.S. dollar, while the black-market rate was between 750 and 1,335 per U.S. dollar. The official fixed exchange rate had effectively priced Myanmar’s exports out of the world market, although it did benefit the mili- tary elite who were able to exchange their worthless kyat for valuable U.S. dollars on very favorable terms. Imple- mented in April 2012, the managed float valued the kyat

Political and Economic Reform in Myanmar

  • Cover
  • Title Page
  • Copyright Page
  • Dedication
  • About the Authors
  • Brief Contents
  • Contents
  • Acknowledgments
  • part one Introduction and Overview
    • CHAPTER 1 Globalization
      • Opening Case Globalization of BMW, Rolls-Royce, and the MINI
      • Introduction
      • What Is Globalization?
        • The Globalization of Markets
        • The Globalization of Production
      • Management Focus Boeing’s Global Production System
      • The Emergence of Global Institutions
      • Drivers of Globalization
        • Declining Trade and Investment Barriers
        • Role of Technological Change
      • The Changing Demographics of the Global Economy
        • The Changing World Output and World Trade Picture
        • The Changing Foreign Direct Investment Picture
      • Country Focus India’s Software Sector
        • The Changing Nature of the Multinational Enterprise
      • Management Focus Wanda Group
        • The Changing World Order
        • Global Economy of the Twenty-First Century
      • The Globalization Debate
        • Antiglobalization Protests
        • Globalization, Jobs, and Income
      • Country Focus Protesting Globalization in France
        • Globalization, Labor Policies, and the Environment
        • Globalization and National Sovereignty
        • Globalization and the World’s Poor
      • Managing in the Global Marketplace
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case Uber: Going Global from Day One
      • Endnotes
  • part two National Differences
    • CHAPTER 2 National Differences in Political, Economic, and Legal Systems
      • Opening Case The Decline of Zimbabwe
      • Introduction
      • Political Systems
        • Collectivism and Individualism
        • Democracy and Totalitarianism
      • Country Focus Putin’s Russia
      • Economic Systems
        • Market Economy
        • Command Economy
        • Mixed Economy
      • Legal Systems
        • Different Legal Systems
        • Differences in Contract Law
        • Property Rights and Corruption
      • Country Focus Corruption in Brazil
      • Management Focus Did Walmart Violate the Foreign Corrupt Practices Act?
        • The Protection of Intellectual Property
      • Management Focus Starbucks Wins Key Trademark Case in China
        • Product Safety and Product Liability
      • Focus on Managerial Implications: The Macro Environment Influences Market Attractiveness
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case Economic Transformation in Vietnam
      • Endnotes
    • CHAPTER 3 National Differences in Economic Development
      • Opening Case Economic Development in Bangladesh
      • Introduction
      • Differences in Economic Development
        • Map 3.1 GNI per capita, 2016
        • Map 3.2 GNI PPP per capita, 2016
        • Map 3.3 Average annual growth rate in GDP (%), 2007–2016
        • Broader Conceptions of Development: Amartya Sen
        • Map 3.4 Human Development Index, 2015
      • Political Economy and Economic Progress
        • Innovation and Entrepreneurship Are the Engines of Growth
        • Innovation and Entrepreneurship Require a Market Economy
        • Innovation and Entrepreneurship Require Strong Property Rights
        • The Required Political System
      • Country Focus Emerging Property Rights in China
        • Economic Progress Begets Democracy
        • Geography, Education, and Economic Development
      • States in Transition
        • The Spread of Democracy
        • Map 3.5 Freedom in the world, 2017
        • The New World Order and Global Terrorism
        • The Spread of Market-Based Systems
        • Map 3.6 Index of economic freedom, 2017
      • The Nature of Economic Transformation
        • Deregulation
        • Privatization
      • Country Focus India’s Economic Transformation
        • Legal Systems
      • Implications of Changing Political Economy
      • Focus on Managerial Implications: Benefits, Costs, Risks, and Overall Attractiveness of Doing Business Internationally
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case The Political and Economic Evolution of Indonesia
      • Endnotes
    • CHAPTER 4 Differences in Culture
      • Opening Case The Swatch Group and Cultural Uniqueness
      • Introduction
      • What Is Culture?
        • Values and Norms
        • Culture, Society, and the Nation-State
        • Determinants of Culture
      • Social Structure
        • Individuals and Groups
        • Social Stratification
      • Country Focus India and Its Caste System
      • Religious and Ethical Systems
        • Map 4.1 World Religions
        • Christianity
        • Islam
      • Country Focus Secularism in Turkey
        • Hinduism
        • Buddhism
        • Confusianism
      • Management Focus China and Its Guanxi
      • Language
        • Spoken Language
        • Unspoken Language
      • Education
      • Culture and Business
      • Cultural Change
      • Focus on Managerial Implications: Cultural Literacy and Competitive Advantage
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case The Emirates Group and Employee Diversity
      • Endnotes
    • CHAPTER 5 Ethics, Corporate Social Responsibility, and Sustainability
      • Opening Case Woolworths Group’s Corporate Responsibility Strategy 2020
      • Introduction
      • Ethics and International Business
        • Employment Practices
      • Management Focus “Emissionsgate” at Volkswagen
        • Human Rights
        • Environmental Pollution
        • Corruption
      • Ethical Dilemmas
      • Roots of Unethical Behavior
        • Personal Ethics
        • Decision-Making Processes
        • Organizational Culture
        • Unrealistic Performance Goals
        • Leadership
        • Societal Culture
      • Philosophical Approaches to Ethics
        • Straw Men
        • Utilitarian and Kantian Ethics
        • Rights Theories
        • Justice Theories
      • Focus on Managerial Implications: Making Ethical Decisions Internationally
      • Management Focus Corporate Social Responsibility at Stora Enso
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case UNCTAD Sustainable Development Goals
      • Endnotes
  • part three The Global Trade and Investment Environment
    • CHAPTER 6 International Trade Theory
      • Opening Case Donald Trump on Trade
      • Introduction
      • An Overview of Trade Theory
        • The Benefits of Trade
        • The Pattern of International Trade
        • Trade Theory and Government Policy
      • Mercantilism
      • Country Focus Is China Manipulating Its Currency in Pursuit of a Neo-Mercantilist Policy?
      • Absolute Advantage
      • Comparative Advantage
        • The Gains from Trade
        • Qualifications and Assumptions
        • Extensions of the Ricardian Model
      • Country Focus Moving U.S. White-Collar Jobs Offshore
      • Heckscher–Ohlin Theory
        • The Leontief Paradox
      • The Product Life-Cycle Theory
        • Product Life-Cycle Theory in the Twenty-First Century
      • New Trade Theory
        • Increasing Product Variety and Reducing Costs
        • Economies of Scale, First-Mover Advantages, and the Pattern of Trade
        • Implications of New Trade Theory
      • National Competitive Advantage: Porter’s Diamond
        • Factor Endowments
        • Demand Conditions
        • Related and Supporting Industries
        • Firm Strategy, Structure, and Rivalry
        • Evaluating Porter’s Theory
      • Focus on Managerial Implications: Location, First-Mover Advantages, and Government Policy
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case The Trans Pacific Partnership (TPP)
      • Appendix International Trade and the Balance of Payments
      • Endnotes
    • CHAPTER 7 Government Policy and International Trade
      • Opening Case Boeing and Airbus Are in a Dogfight over Illegal Subsidies
      • Introduction
      • Instruments of Trade Policy
        • Tariffs
        • Subsidies
      • Country Focus Are the Chinese Illegally Subsidizing Auto Exports?
        • Import Quotas and Voluntary Export Restraints
        • Export Tariffs and Bans
        • Local Content Requirements
        • Administrative Policies
        • Antidumping Policies
      • The Case for Government Intervention
      • Management Focus Protecting U.S. Magnesium
        • Political Arguments for Intervention
        • Economic Arguments for Intervention
      • The Revised Case for Free Trade
        • Retaliation and Trade War
        • Domestic Policies
      • Development of the World Trading System
        • From Smith to the Great Depression
        • 1947–1979: GATT, Trade Liberalization, and Economic Growth
        • 1980–1993: Protectionist Trends
        • The Uruguay Round and the World Trade Organization
        • WTO: Experience to Date
        • The Future of the WTO: Unresolved Issues and the Doha Round
      • Country Focus Estimating the Gains from Trade for America
        • Multilateral and Bilateral Trade Agreements
        • The World Trading System under Threat
      • Focus on Managerial Implications: Trade Barriers, Firm Strategy, and Policy Implications
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case Is China Dumping Excess Steel Production?
      • Endnotes
    • CHAPTER 8 Foreign Direct Investment
      • Opening Case Foreign Direct Investment in Retailing in India
      • Introduction
      • Foreign Direct Investment in the World Economy
        • Trends in FDI
        • The Direction of FDI
        • The Source of FDI
      • Country Focus Foreign Direct Investment in China
        • The Form of FDI: Acquisitions versus Greenfield Investments
      • Theories of Foreign Direct Investment
        • Why Foreign Direct Investment?
      • Management Focus Foreign Direct Investment by Cemex
        • The Pattern of Foreign Direct Investment
        • The Eclectic Paradigm
      • Political Ideology and Foreign Direct Investment
        • The Radical View
        • The Free Market View
        • Pragmatic Nationalism
        • Shifting Ideology
      • Benefits and Costs of FDI
        • Host-Country Benefits
        • Host-Country Costs
        • Home-Country Benefits
        • Home-Country Costs
        • International Trade Theory and FDI
      • Government Policy Instruments and FDI
        • Home-Country Policies
        • Host-Country Policies
        • International Institutions and the Liberalization of FDI
      • Focus on Managerial Implications: FDI and Government Policy
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case Burberry Shifts Its Strategy in Japan
      • Endnotes
    • CHAPTER 9 Regional Economic Integration
      • Opening Case Renegotiating NAFTA
      • Introduction
      • Levels of Economic Integration
      • The Case for Regional Integration
        • The Economic Case for Integration
        • The Political Case for Integration
        • Impediments to Integration
      • The Case against Regional Integration
      • Regional Economic Integration in Europe
        • Evolution of the European Union
        • Map 9.1 Member states of the European Union in 2017
        • Political Structure of the European Union
      • Management Focus The European Commission and Intel
        • The Single European Act
        • The Establishment of the Euro
      • Country Focus The Greek Sovereign Debt Crisis
        • Enlargement of the European Union
        • British Exit from the European Union (BREXIT)
      • Regional Economic Integration in the Americas
        • Map 9.2 Economic integration in the Americas
        • The North American Free Trade Agreement
        • The Andean Community
        • Mercosur
        • Central American Common Market, CAFTA, and CARICOM
      • Regional Economic Integration Elsewhere
        • Association of Southeast Asian Nations
        • Map 9.3 ASEAN countries
        • Regional Trade Blocs in Africa
        • Other Trade Agreements
      • Focus on Managerial Implications: Regional Economic Integration Threats
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case The Push toward Free Trade in Africa
      • Endnotes
  • part four The Global Monetary System
    • CHAPTER 10 The Foreign Exchange Market
      • Opening Case The Mexican Peso, the Japanese Yen, and Pokemon Go
      • Introduction
      • The Functions of the Foreign Exchange Market
        • Currency Conversion
        • Insuring against Foreign Exchange Risk
      • Management Focus Embraer and the Gyrations of the Brazilian Real
      • The Nature of the Foreign Exchange Market
      • Economic Theories of Exchange Rate Determination
        • Prices and Exchange Rates
      • Country Focus Quantitative Easing, Inflation, and the Value of the U.S. Dollar
        • Interest Rates and Exchange Rates
        • Investor Psychology and Bandwagon Effects
        • Summary of Exchange Rate Theories
      • Exchange Rate Forecasting
        • The Efficient Market School
        • The Inefficient Market School
        • Approaches to Forecasting
      • Currency Convertibility
      • Focus on Managerial Implications: Foreign Exchange Rate Risk
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case Apple’s Earnings Hit by Strong Dollar
      • Endnotes
    • CHAPTER 11 The International Monetary System
      • Opening Case Egypt and the IMF
      • Introduction
      • The Gold Standard
        • Mechanics of the Gold Standard
        • Strength of the Gold Standard
        • The Period between the Wars: 1918–1939
      • The Bretton Woods System
        • The Role of the IMF
        • The Role of the World Bank
      • The Collapse of the Fixed Exchange Rate System
      • The Floating Exchange Rate Regime
        • The Jamaica Agreement
        • Exchange Rates since 1973
      • Country Focus The U.S. Dollar, Oil Prices, and Recycling Petrodollars
      • Fixed versus Floating Exchange Rates
        • The Case for Floating Exchange Rates
        • The Case for Fixed Exchange Rates
        • Who Is Right?
      • Exchange Rate Regimes in Practice
        • Pegged Exchange Rates
        • Currency Boards
      • Crisis Management by the IMF
        • Financial Crises in the Post–Bretton Woods Era
      • Country Focus The IMF and Iceland’s Economic Recovery
        • Evaluating the IMF’s Policy Prescriptions
      • Focus on Managerial Implications: Currency Management, Business Strategy, and Government Relations
      • Management Focus Airbus and the Euro
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case China’s Exchange Rate Regime
      • Endnotes
    • CHAPTER 12 The Global Capital Market
      • Opening Case Saudi Aramco
      • Introduction
      • Benefits of the Global Capital Market
        • Functions of a Generic Capital Market
        • Attractions of the Global Capital Market
      • Management Focus The Industrial and Commercial Bank of China Taps the Global Capital Market
        • Growth of the Global Capital Market
        • Global Capital Market Risks
      • Country Focus Did the Global Capital Markets Fail Mexico?
      • The Eurocurrency Market
        • Genesis and Growth of the Market
        • Attractions of the Eurocurrency Market
        • Drawbacks of the Eurocurrency Market
      • The Global Bond Market
        • Attractions of the Eurobond Market
      • The Global Equity Market
      • Foreign Exchange Risk and the Cost of Capital
      • Focus on Managerial Implications: Growth of the Global Capital Market
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case Alibaba’s Record-Setting IPO
      • Endnotes
  • part five The Strategy and Structure of International Business
    • CHAPTER 13 The Strategy of International Business
      • Opening Case Sony’s Global Strategy
      • Introduction
      • Strategy and the Firm
        • Value Creation
        • Strategic Positioning
        • The Firm as a Value Chain
      • Global Expansion, Profitability, and Profit Growth
        • Expanding the Market: Leveraging Products and Competencies
        • Location Economies
        • Experience Effects
        • Leveraging Subsidiary Skills
        • Profitability and Profit Growth Summary
      • Management Focus Leveraging Skills Worldwide at ArcelorMittal
      • Cost Pressures and Pressures for Local Responsiveness
        • Pressures for Cost Reductions
        • Pressures for Local Responsiveness
      • Management Focus Viacom International Media Networks
      • Choosing a Strategy
        • Global Standardization Strategy
        • Localization Strategy
        • Transnational Strategy
        • International Strategy
      • Management Focus Evolution of Strategy at Procter & Gamble
        • The Evolution of Strategy
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case IKEA’s Global Strategy
      • Endnotes
    • CHAPTER 14 The Organization of International Business
      • Opening Case Unilever’s Global Organization
      • Introduction
      • Organizational Architecture
      • Organizational Structure
        • Vertical Differentiation: Centralization and Decentralization
      • Management Focus Walmart International
        • Horizontal Differentiation: The Design of Structure
        • Integrating Mechanisms
      • Management Focus Dow—(Failed) Early Global Matrix Adopter
      • Control Systems and Incentives
        • Types of Control Systems
        • Incentive Systems
        • Control Systems, Incentives, and Strategy in the International Business
      • Processes
      • Organizational Culture
        • Creating and Maintaining Organizational Culture
        • Organizational Culture and Performance in the International Business
      • Management Focus Lincoln Electric and Culture
      • Synthesis: Strategy and Architecture
        • Localization Strategy
        • International Strategy
        • Global Standardization Strategy
        • Transnational Strategy
        • Environment, Strategy, Architecture, and Performance
      • Organizational Change
        • Organizational Inertia
        • Implementing Organizational Change
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case Organizational Architecture at P&G
      • Endnotes
    • CHAPTER 15 Entry Strategy and Strategic Alliances
      • Opening Case Gazprom and Global Strategic Alliances
      • Introduction
      • Basic Entry Decisions
        • Which Foreign Markets?
      • Management Focus Tesco’s International Growth Strategy
        • Timing of Entry
        • Scale of Entry and Strategic Commitments
        • Market Entry Summary
      • Management Focus The Jollibee Phenomenon
      • Entry Modes
        • Exporting
        • Turnkey Projects
        • Licensing
        • Franchising
        • Joint Ventures
        • Wholly Owned Subsidiaries
      • Selecting an Entry Mode
        • Core Competencies and Entry Mode
        • Pressures for Cost Reductions and Entry Mode
      • Greenfield Venture or Acquisition?
        • Pros and Cons of Acquisitions
        • Pros and Cons of Greenfield Ventures
        • Which Choice?
      • Strategic Alliances
        • Advantages of Strategic Alliances
        • Disadvantages of Strategic Alliances
        • Making Alliances Work
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case Starbucks’ Foreign Entry Strategy
      • Endnotes
  • part six International Business Functions
    • CHAPTER 16 Exporting, Importing, and Countertrade
      • Opening Case Tata Motors and Exporting
      • Introduction
      • The Promise and Pitfalls of Exporting
      • Management Focus Ambient Technologies and the Panama Canal
      • Improving Export Performance
        • International Comparisons
        • Information Sources
      • Management Focus Exporting with Government Assistance
        • Service Providers
        • Export Strategy
      • Management Focus 3M’s Export Strategy
        • The globalEDGE™ Exporting Tool
      • Export and Import Financing
        • Lack of Trust
        • Letter of Credit
        • Draft
        • Bill of Lading
        • A Typical International Trade Transaction
      • Export Assistance
        • Export-Import Bank
        • Export Credit Insurance
      • Countertrade
        • The Popularity of Countertrade
        • Types of Countertrade
        • Pros and Cons of Countertrade
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case Embraer and Brazilian Importing
      • Endnotes
    • CHAPTER 17 Global Production and Supply Chain Management
      • Opening Case Alibaba and Global Supply Chains
      • Introduction
      • Strategy, Production, and Supply Chain Management
      • Where to Produce
        • Country Factors
      • Management Focus IKEA Production in China
        • Technological Factors
        • Production Factors
        • The Hidden Costs of Foreign Locations
      • Management Focus H&M and Its Order Timing
      • Make-or-Buy Decisions
      • Global Supply Chain Functions
        • Global Logistics
        • Global Purchasing
      • Managing a Global Supply Chain
        • Role of Just-in-Time Inventory
        • Role of Information Technology
        • Coordination in Global Supply Chains
        • Interorganizational Relationships
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case Amazon’s Global Supply Chains
      • Endnotes
    • CHAPTER 18 Global Marketing and R&D
      • Opening Case ACSI and Satisfying Global Customers
      • Introduction
      • Globalization of Markets and Brands
      • Market Segmentation
      • Management Focus Marketing to Afro-Brazilians
      • Product Attributes
        • Cultural Differences
        • Economic Development
        • Product and Technical Standards
      • Distribution Strategy
        • Differences between Countries
        • Choosing a Distribution Strategy
      • Communication Strategy
        • Barriers to International Communication
        • Push versus Pull Strategies
      • Management Focus Unilever among India’s Poor
        • Global Advertising
      • Pricing Strategy
        • Price Discrimination
        • Strategic Pricing
        • Regulatory Influences on Prices
      • Configuring the Marketing Mix
      • International Market Research
      • Product Development
        • The Location of R&D
        • Integrating R&D, Marketing, and Production
        • Cross-Functional Teams
        • Building Global R&D Capabilities
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case Global Branding, Marvel Studios, and Walt Disney Company
      • Endnotes
    • CHAPTER 19 Global Human Resource Management
      • Opening Case Building a Global Diverse Workforce at Sodexo
      • Introduction
      • Strategic Role of Global HRM: Managing a Global Workforce
      • Staffing Policy
        • Types of Staffing Policies
        • Expatriate Managers
      • Management Focus Expatriates at Royal Dutch Shell
        • Global Mindset
      • Training and Management Development
        • Training for Expatriate Managers
        • Repatriation of Expatriates
      • Management Focus Monsanto’s Repatriation Program
        • Management Development and Strategy
      • Performance Appraisal
        • Performance Appraisal Problems
        • Guidelines for Performance Appraisal
      • Compensation
        • National Differences in Compensation
      • Management Focus McDonald’s Global Compensation Practices
        • Expatriate Pay
      • Building a Diverse Global Workforce
      • International Labor Relations
        • The Concerns of Organized Labor
        • The Strategy of Organized Labor
        • Approaches to Labor Relations
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case AstraZeneca
      • Endnotes
    • CHAPTER 20 Accounting and Finance in the International Business
      • Opening Case Shoprite—Financial Success of a Food Retailer in Africa
      • Introduction
      • National Differences in Accounting Standards
      • International Accounting Standards
      • Management Focus Chinese Accounting
      • Accounting Aspects of Control Systems
        • Exchange Rate Changes and Control Systems
        • Transfer Pricing and Control Systems
        • Separation of Subsidiary and Manager Performance
      • Financial Management: The Investment Decision
        • Capital Budgeting
        • Project and Parent Cash Flows
      • Management Focus Black Sea Oil and Gas Ltd
        • Adjusting for Political and Economic Risk
        • Risk and Capital Budgeting
      • Financial Management: The Financing Decision
      • Financial Management: Global Money Management
        • Minimizing Cash Balances
        • Reducing Transaction Costs
        • Managing the Tax Burden
        • Moving Money across Borders
      • Chapter Summary
      • Critical Thinking and Discussion Questions
      • Research Task
      • Closing Case Tesla, Inc.—Subsidizing Tesla Automobiles Globally
      • Endnotes
  • part seven Integrative Cases
    • Global Medical Tourism
    • Venezuela under Hugo Chávez and Beyond
    • Political and Economic Reform in Myanmar
    • Will China Continue to Be a Growth Marketplace?
    • Lead in Toys and Drinking Water
    • Creating the World’s Biggest Free Trade Zone
    • Sugar Subsidies Drive Candy Makers Abroad
    • Volkswagen in Russia
    • The NAFTA Tomato Wars
    • Subaru’s Sales Boom Thanks to the Weaker Yen
    • The IMF and Ukraine’s Economic Crisis
    • The Global Financial Crisis and Its Aftermath: Declining Cross-Border Capital Flows
    • Ford’s Global Platform Strategy
    • Philips’ Global Restructuring
    • General Motors and Chinese Joint Ventures
    • Exporting Desserts by a Hispanic Entrepreneur
    • Apple: The Best Supply Chains in the World?
    • Domino’s Global Marketing
    • Siemens and Global Competitiveness
    • Microsoft and Its Foreign Cash Holdings
  • Glossary
  • Organization Index
  • Name Index
  • Subject Index