|
| EMPLOYEE SATISFACTION SURVEY RESULTS |
|
| SURVEY QUESTIONS |
FOCUS AREA |
PERCENT FAVORABLE RESULTS |
|
|
|
| Current Year |
Two Years Ago |
Four Years Ago |
|
| Constantly strives to provide value to our clients and customers |
CLIENT/CUSTOMER |
90 |
89 |
91 |
|
| My company cares about its employees |
COMPANY & STRATEGY |
60 |
70 |
75 |
|
| My company cares about its customers |
COMPANY & STRATEGY |
75 |
74 |
76 |
|
| I believe the company mission and vision drive the decisions that are made |
COMPANY & STRATEGY |
60 |
65 |
71 |
|
| My job makes good use of my skills and abilities |
JOB SATISFACTION |
43 |
52 |
59 |
|
| I am very satisfied with my job |
JOB SATISFACTION |
35 |
41 |
48 |
|
| My supervisor shows appreciation for the work that I do |
JOB SATISFACTION |
38 |
48 |
55 |
|
| My pay is competitive with others places that I could work |
JOB SATISFACTION |
75 |
77 |
76 |
|
| I am proud to be a part of this company |
JOB SATISFACTION |
70 |
72 |
79 |
|
| I am proud to tell my friends and family that I work here |
JOB SATISFACTION |
80 |
81 |
80 |
|
| Recognizes employees based on merit, i.e., accomplishments, successes. |
RECOGNITION & PRAISE |
46 |
49 |
52 |
|
| I feel encouraged to come up with new and better ways of doing things |
RECOGNITION & PRAISE |
35 |
40 |
43 |
|
| My work gives me a sense of personal accomplishment |
RECOGNITION & PRAISE |
38 |
42 |
44 |
|
| When people work extra hard to meet our goals they are rewarded accordingly |
REWARD & RECOGNITION |
31 |
35 |
40 |
|
| My Supervisor takes the time to praise those who do an excellent job |
REWARD & RECOGNITION |
35 |
39 |
44 |
|
| I have received the training I need to perform my job responsibilities |
TRAINING & DEVELOPMENT |
66 |
70 |
68 |
|
| My Supervisor talks with me to help me determine my training and development goals. |
TRAINING & DEVELOPMENT |
25 |
28 |
33 |
|
| Maintains working conditions that are safe |
WORKING CONDITIONS |
78 |
80 |
80 |
|
| Maintains working conditions that are clean and orderly |
WORKING CONDITIONS |
80 |
82 |
82 |
|
| Respects the dignity and diversity of all employees |
WORKING CONDITIONS |
75 |
76 |
75 |
|
| Committed to helping employees fulfill their family and other responsibilities |
WORKING CONDITIONS |
76 |
73 |
68 |
|
| Provides leadership who act in just and ethical ways |
WORKING CONDITIONS |
35 |
45 |
53 |
|
| Provides employees with a sense of fulfillment and purpose in their jobs |
WORKING CONDITIONS |
77 |
80 |
80 |
|
| Provides employees with a sense of security in their jobs |
WORKING CONDITIONS |
43 |
44 |
47 |
|
| Provides employees with fair compensation |
WORKING CONDITIONS |
75 |
76 |
75 |
|
| Promotes an environment in which employees feel free to make suggestions and complaints |
WORKING CONDITIONS |
37 |
41 |
44 |
|
| Provides an inclusive environment where each employee is considered as an individual |
WORKING CONDITIONS |
36 |
40 |
41 |
|
| I have the tools and resources to do my job well |
WORKING CONDITIONS |
76 |
77 |
76 |
|
| In my job I have clearly defined quality goals |
WORKING CONDITIONS |
80 |
80 |
77 |
|
| When I am having difficulty my Supervisor is there to support me so I do not feel abandoned |
WORKING CONDITIONS |
35 |
38 |
44 |
|
| My Supervisor gives me useful information on how I can improve my job performance |
WORKING CONDITIONS |
38 |
41 |
44 |
|
| My Supervisor lets me know where I stand and what is expected of me |
WORKING CONDITIONS |
36 |
39 |
42 |
|
| I trust my supervisor |
WORKING CONDITIONS |
24 |
33 |
39 |