Employee Satisfaction Homework - MBA

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EmployeeSatisfactionSurveyResults.xlsx
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Sheet1

EMPLOYEE SATISFACTION SURVEY RESULTS
SURVEY QUESTIONS FOCUS AREA ERCENT FAVORABLE RESULTS
Current Year Two Years Ago Four Years Ago
Constantly strives to provide value to our clients and customers CLIENT/CUSTOMER 90 89 91
My company cares about its employees COMPANY & STRATEGY 60 70 75
My company cares about its customers COMPANY & STRATEGY 75 74 76
I believe the company mission and vision drive the decisions that are made COMPANY & STRATEGY 60 65 71
My job makes good use of my skills and abilities JOB SATISFACTION 43 52 59
I am very satisfied with my job JOB SATISFACTION 35 41 48
My supervisor shows appreciation for the work that I do JOB SATISFACTION 38 48 55
My pay is competitive with others places that I could work JOB SATISFACTION 75 77 76
I am proud to be a part of this company JOB SATISFACTION 70 72 79
I am proud to tell my friends and family that I work here JOB SATISFACTION 80 81 80
Recognizes employees based on merit, i.e., accomplishments, successes. RECOGNITION & PRAISE 46 49 52
I feel encouraged to come up with new and better ways of doing things RECOGNITION & PRAISE 35 40 43
My work gives me a sense of personal accomplishment RECOGNITION & PRAISE 38 42 44
When people work extra hard to meet our goals they are rewarded accordingly REWARD & RECOGNITION 31 35 40
My Supervisor takes the time to praise those who do an excellent job REWARD & RECOGNITION 35 39 44
I have received the training I need to perform my job responsibilities TRAINING & DEVELOPMENT 66 70 68
My Supervisor talks with me to help me determine my training and development goals. TRAINING & DEVELOPMENT 25 28 33
Maintains working conditions that are safe WORKING CONDITIONS 78 80 80
Maintains working conditions that are clean and orderly WORKING CONDITIONS 80 82 82
Respects the dignity and diversity of all employees WORKING CONDITIONS 75 76 75
Committed to helping employees fulfill their family and other responsibilities WORKING CONDITIONS 76 73 68
Provides leadership who act in just and ethical ways WORKING CONDITIONS 35 45 53
Provides employees with a sense of fulfillment and purpose in their jobs WORKING CONDITIONS 77 80 80
Provides employees with a sense of security in their jobs WORKING CONDITIONS 43 44 47
Provides employees with fair compensation WORKING CONDITIONS 75 76 75
Promotes an environment in which employees feel free to make suggestions and complaints WORKING CONDITIONS 37 41 44
Provides an inclusive environment where each employee is considered as an individual WORKING CONDITIONS 36 40 41
I have the tools and resources to do my job well WORKING CONDITIONS 76 77 76
In my job I have clearly defined quality goals WORKING CONDITIONS 80 80 77
When I am having difficulty my Supervisor is there to support me so I do not feel abandoned WORKING CONDITIONS 35 38 44
My Supervisor gives me useful information on how I can improve my job performance WORKING CONDITIONS 38 41 44
My Supervisor lets me know where I stand and what is expected of me WORKING CONDITIONS 36 39 42
I trust my supervisor WORKING CONDITIONS 24 33 39