Employees Handbook cover page

A New Beginning

Table of Contents Introduction and purpose

Equal Employment Opportunity Policy

Employment at Will

Introductory Period

Policy against harassment

Employee Classifications

· Regular Employees

· Part-Time Employees

· Temporary Employees

Open Door Policy

Hours of Work, Pay and Timecards

· Hours for Nonexempt Staff

· Regular Workday

· Rest and Meal Periods

· Overtime Work for Nonexempt Staff

Payday Policy

Timecards for Nonexempt Staff

Pay Deductions for Exempt Staff

Employee Benefits

· Retirement Plan

· Group Insurance Program

· Sick Leave Eligibility

· Vacation

· Vacation Policy

· Eligibility

· Vacation Schedule

· Vacation Pay

· Holidays

Leave of Absence

· Disability Leave

· Jury Duty

· Military Leave

· Bereavement Leave

· Personal Leave

Company Work Rules

Confidentiality Policy

General Policies

Attendance Policy

Our Expectations

Employee Acknowledgment

Introduction and Purpose

This handbook is to get everyone to understand the purpose of this company. It is very informative and should answer almost any question you’ll have. However if it doesn’t please don’t hesitate to ask.

This company is all about helping whoever needs to be helped. We help the homeless and their pets, we don’t discriminate. The main reason for this company was to help people have a fresh start. Not only do we take them in but we feed them, clothe them, help with employment, help with finding them a home, and also help with medical attention. We never close so we need staff all the time to work different shifts. We also ask our employers to have some open schedule on holidays. For we don’t ever close we need plenty of staff to do numerous jobs such as cook, clean, wash dishes, front desk, take them places, wash and walk the dogs, and plenty of other things. Our goal is to get as many people off the streets and into a home as possible and to do so we need wonderful staff to help.

Equal Employment Opportunity Policy

We are an equal opportunity company. We provide an equal opportunity to anyone regardless of race, sex, religion, age, or disability. Employment at Will

It is your choice if you want to stay or go. You’re not under any contract so when you feel it’s your time to go just give us a two week notice and we’ll give you our best of luck with your future jobs to come. Introductory Period All new employees are in an introductory period during their first three months of employment. During this time we look at your work performance, attendance, and how you’re responding with clients. Once the employee is done with the introductory period we’ll sit them down and see if this is somewhere they feel they would enjoy working at and we’ll give them our feedback.

Employees should use this introductory period to learn about the company in order to understand what we expect of our workers and understand the benefits of being an employee.

As of now on our introductory period we do offer benefits and 401(k) plan because the intro period is long and we haven’t had a lot of people turn down the job and/or had to let them go. Policy Against Harassment

Our company does not tolerate any harassment from employees. We encourage everyone to report it no matter what. But what we need our employees to understand is that once you report it you won’t see results instantly. We’ll have to do an investigation on the person/ persons you made a complaint about.

We take this very serious here so the process will be as quick as possible. But if the employee feels too uncomfortable to continue working around the individual they made a complaint about we’ll give them leave with pay.

When we say harassment we’re talking about sexual comments, physical action, racial comments, sexual orientation comments, stereotype comments, or any other impropriate comments or physical actions. We need all of our employees to conduct themselves in a professional matter at all times. Employee Classifications New Employees All new employees must complete a three month introductory period. The introductory period is a trial period during which a supervisor carefully observes and evaluates job performance. Regular Employees A regular employee is an employee who is regularly scheduled to work 40 or more hours per week. With full benefits including paid sick leave, health, dental, and bonuses. Part-Time Employees Part-time employees are regularly scheduled to work less than 40 hours per week. The benefits are only offered to those who work 20 or more hours a week. We offer part-time employees are the same as full-time employees. So they have medical, dental, paid sick leave, and bonuses. Temporary Employees Temporary employees are scheduled to work for a predetermined, limited period of time or are employees hired through an outside agency, as set forth in each individual’s temporary employment agreement. Only temp to hire will get benefits.

Open Door Policy Here we want to make every employee feel as comfortable as possible so we encourage all to come and talk to us about anything. We will listen before and after work. Our employees can talk to us about all work issues. They don’t only have to come to make a complaint they can come and just tell us how good they might think someone is doing. We encourage all of our employees to have a seat and tell us about their experience here. Performance and Pay Reviews

We evaluate every employee performance on these key things

· Is the job completed, neatly, in timely matter and presentable

· How the clients feel about the employees

· Attendance and behavior

We expect all of our employees to present themselves in a professional matter at all times. Also we expect them to leave their outside problems outside and don’t disclose that with other employees and don’t let it affect their work.

Hours of Work, Pay and Timecards Hours of Work for Nonexempt Staff Workweek For purposes of the Fair Labor Standards Act, the workweek consists of seven (7) days beginning immediately after 12:00 midnight on Saturday and ending at 12:00 midnight the following Saturday. Regular Workday A regular workday is different for each shift. Morning shirt is 8am-5pm, Swing is 5pm-12am, and graveyard is 12am-8am. For this is a 24hour facility normally we do not change the hours but if we do we need some employees to be flexible. We won’t just change the schedule we’ll sit down and talk to everyone first.

Rest and Meal Periods Morning shift and graveyard will have one 1hour unpaid meal period and two 15-minute paid rest periods, and swing shift has two 15-minute paid breaks. We will instruct you when your meal and rest periods will occur. Overtime Work for Nonexempt Staff Their really shouldn’t be any overtime unless the person you were supposed to take your position for the next shift is late or staff meetings run over. You will be paid at the rate of one and one-half (1½) times your regular straight-time rate of pay for all hours you actually work in excess of 8 hours in day and in excess of 40 hours in a workweek. Payday Policy

Regular paydays are every other Friday except on some holidays you might be paid on a Thursday. Timecards for Nonexempt Staff It is your responsibility to make sure that your hours worked are recorded accurately. Altering, falsifying or completing another employee’s time and attendance record is strictly prohibited and is grounds for discipline, up to and including termination. If your timecard is lost or the time clock is not working properly, you must immediately notify Victoria Atkinson-Johnson. Timecards must remain at Company at all times. It is your responsibility to do the following: Have all hours worked initialed by your supervisor or lead-person; Have all overtime hours initialed by your supervisor; Complete the timecard on a daily basis; and Sign the time card. Pay Deductions for Exempt Staff Company is committed to complying with federal and state laws regarding permissible deductions from the wages of employees who are exempt from overtime. The Company does not intend to deduct from exempt employees’ pay for absences where such deductions are inconsistent with exempt status under federal or state law. The general rule is that if an exempt employee works part of a workweek, the employee’s salary cannot be reduced because of variations in the quality or quantity of work, although there are a number of exceptions.    Please examine your paycheck stub each pay period to verify that the Company paid you the correct amount. If you believe that we made an unexplained deduction please go to payroll. Employee Benefits Retirement Plan

We do offer a retirement plan here. Every check we take 10% out that goes towards your retirement plan. After you get $6000 or more we allow you to borrow against your retirement for children’s tuition, to purchase a home, down payment on cars, or things of that nature. Group Insurance Program We pay the entire premium for the employee’s coverage. Employees who desire to enroll their eligible dependents must pay the premium for the dependents’ coverage. Information

Sick Leave Eligibility

Every employee get sick leave time and every employee gets the same amount of sick leave time. We also use the (paid time off) PTO policy meaning that the employees can combine all their sick days, vacation, and personal leave into one big bundle and use at their discretion. Within one year every employee receives nine sick days. Now you don’t have to use it you can store it into your PTO bank, but no matter how much time you have stored in your PTO bank you can’t take more than 14 consecutive days off. Not to mention that in order to use your PTO we have to be informed early so that we can make sure we have a replacement for each employee that’s going to be gone for more than 4 days.

Vacation Vacation Policy You accrue one hour a day of vacation during your first two weeks of being employed. That goes towards your two week vacation period a year. Eligibility Employees become eligible for paid vacation time off from work on their anniversary date of hire. Vacation Schedule Vacation time is determined by the hours worked within a year. Service Year(s) Number of hours worked in preceding year 1400 hours or more 1120 through 1399 840 through 1119 1 Year 40 hours 32 hours 24 hours 2-4 80 hours 64 hours 48 hours 5-14 120 hours 96 hours 72 hours 15+ 160 hours 120 hours 96 hours Schedules

Your vacation usually we be approved by the supervisor as long as there is a replacement and we are informed 2weeks before. Unlike other companies we do let your unused hour’s rollover into the next year. Vacation Pay

Vacation pay is your regular hourly amount. If you’ve been working with us for less than a year you will not be granted vacation time. If your vacation time falls on a holiday we don’t count it as part of vacation.

Holidays Our major holidays are:

· Christmas

· Thanksgiving

· New Years

· Memorial day

· Labor day

· Fourth of July

· Martin Luther king

But take into consideration that this is a 24hour 365day facility so we need every employee to be open to work on these holidays.

Leaves of Absence Disability Leave

Short-term disability pay is available to eligible employees who suffer a non-work-related injury or illness that prevents them from working. Six months is considered short-term disability. Jury Duty

If you were called into jury duty on a day you were to work if you bring in proof that you attended with the hours stated. You must notify your supervisor immediately once you receive the notice.

Military Leave Employees who serve in the United States military will be granted a protected leave of absence in accordance with federal law. You must promptly inform your supervisor as soon as you know the scheduled dates of military service. Bereavement Leave

You must have worked for us past your probation period to receive bereavement leave. Depending on the locations we offer between 3 to 5 days off paid. It has to be within the immediate family. Personal Leave We offer 2day paid personal leave days. The others are dealt on a case by case basis. Company Work Rules Violation of any rule you get three oral warnings, than you will get a write up that goes into your personal file, and after that you could get suspension. Prohibited conduct includes:

1. Eating at your desk

2. Verbal/ physical abuse of clients

3. Physical abuse of the animal

4. No consumptions of alcohol

5. No consumptions of drugs

6. No personal pets

7. No cell phone use while working/ in view of the public

8. No flip flop

9. No shorts

10. No tank tops

11. No low cut shirts

12. No inappropriate language during work hours

13. No smoking within 50 feet of premises

14. No headgear

15. No personal use of computer

16. No radio at front desk

17. No visible tattoos

18. No visible piercings

19. Neat trimmed facial hair

20. No strong body fragrances

Confidentiality Policy No personal information about clients should be disclosed upon employees unless required by other staff. General Policies Arriving to work on time

Take breaks and returning on time

Take lunch and returning on time

Most call in before starting time if not coming in Attendance Policy

Attendance is mandatory everyday that you’re scheduled to work. You have nine days sick leave per year. Must request time off three days before requested.

Our Expectations

We expect everyone to perform duties as required. Our goal is to get all the clients out into their own spaces and not have to return to the streets and get more individuals that need our help to start over again. To reach this goal we need staff to want to be a part of the team. Employee Acknowledgment I have received a copy of the Company Employee Handbook. I understand that it is my obligation to understand all of the rules, policies, terms and conditions and to abide by them. If I have any questions regarding these policies, I will ask my supervisor. I understand and agree that employment at Company is “at will.” I also understand and agree that any provision of this handbook may be amended or revised at any time by Company with or without notice. Signed: ________________________________________ Date: ___________________