MGT 5650 assignment emotional

NiyariRam

EMOTIONALASSESSMENTRESULTS.pdf

Home >Business & Finance homework help >Management homework help >MGT 5650 assignment emotional

Results Report For

KARISHMA SAGAR

Date Completed:

January 2022

What is Emotional Intelligence?

Emotional intelligence is your ability to recognize and understand emotions in yourself and others, and your ability to use this awareness to manage your behavior and relationships. The four parts of the emotional intelligence model are based on the connection between what you see and what you do with yourself and others.

T h e 4 E Q S k i l l s

W h a t I S e e W h a t I D o

P e r s o n a l C o m p e t e n c e Personal competence is the collective power of your self-awareness and self-management skills. It's how you use emotional intelligence in situations that are more about you privately.

S e l f - A w a r e n e s s Your ability to accurately perceive your emotions and stay aware of them as they happen. This includes keeping on top of how you tend to respond to specific situations and certain people.

S e l f - M a n a g e m e n t Your ability to use awareness of your emotions to stay flexible and positively direct your behavior. This means managing your emotional reactions to all situations and people.

S o c i a l C o m p e t e n c e Social competence is the combination of your social awareness and relationship management skills. It's about how you are with other people.

S o c i a l A w a r e n e s s Your ability to accurately pick up on emotions in other people and get what is really going on. This often means understanding what other people are thinking and feeling, even if you don't feel the same way.

R e l a t i o n s h i p M a n a g e m e n t Your ability to use awareness of your emotions and the emotions of others to manage interactions successfully. Letting emotional awareness guide clear communication and effective handling of conflict.

Emotional Intelligence 2.0

What the Scores Mean

Scores on the Emotional Intelligence Appraisal® come from a "normed" sample. That means your scores are based on a comparison to the global population to discover where you fall in each skill area. Read the following descriptions to better understand what your scores mean about your current skill level.

S c o r e R a n g e Meani ng

9 0 - 1 0 0

A S T R E N G T H T O C A P I T A L I Z E O N These scores are much higher than average and indicate a noteworthy strength. These strengths probably come naturally to you or exist because you have worked hard to develop them. Seize every opportunity to use these emotionally intelligent behaviors to maximize your success. You are highly competent in this skill, so work to capitalize on it and achieve your potential.

8 0 - 8 9

A S T R E N G T H T O B U I L D O N This score is above average. However, there are a few situations where you don't demonstrate emotionally intelligent behavior. There are many things you've done well to receive this score and a few that could be better with some practice. Study the behaviors for which you received this score and consider how you can polish your skills.

7 0 - 7 9

W I T H A L I T T L E I M P R O V E M E N T , T H I S C O U L D B E A S T R E N G T H You are aware of some of the behaviors for which you received this score, and you are doing well with them. Other emotionally intelligent behaviors in this group are holding you back. Lots of people start here and see a big improvement in their emotional intelligence once it's brought to their attention. Use this opportunity to discover the difference and improve in the areas where you don't do as well.

6 0 - 6 9

S O M E T H I N G Y O U S H O U L D W O R K O N This is an area where you sometimes demonstrate emotionally intelligent behavior but not usually. You may be starting to let people down. Perhaps this is a skill area that doesn't always come naturally for you or that you don't make use of. With a little improvement in this skill, your credibility will go way up.

5 9 a n d b e l o w

A C O N C E R N Y O U M U S T A D D R E S S This skill area is either a problem for you, you don't value it, or you didn't know it was important. The bad news is your skills in this area are limiting your effectiveness. The good news is this discovery and choosing to do something about it will go a long way in improving your emotionally intelligent behavior.

Emotional Intelligence 2.0

72 Your Overall Emotional Intelligence Score

Personal Competence My EQ Skill Scores

Personal competence is the collective power of your self-awareness and self-management skills. It's how you use emotional intelligence in situations that are more about you privately.

S e l f - A w a r e n e s s

Your ability to accurately perceive your emotions and stay aware of them as they happen. This includes keeping on top of how you tend to respond to specific situations and certain people.

S e l f - M a n a g e m e n t

Your ability to use awareness of your emotions to stay flexible and positively direct your behavior. This means managing your emotional reactions to all situations and people.

Social Competence My EQ Skill Scores

Social competence is the combination of your social awareness and relationship management skills. It's about how you are with other people.

S o c i a l A w a r e n e s s

Your ability to accurately pick up on emotions in other people and get what is really going on. This often means understanding what other people are thinking and feeling, even if you don't feel the same way.

R e l a t i o n s h i p M a n a g e m e n t

Your ability to use awareness of your emotions and the emotions of others to manage interactions successfully. Letting emotional awareness guide clear communication and effective handling of conflict.

100 100

75 73

70 71

Emotional Intelligence 2.0

My EQ Strategies Based on the EQ behaviors that brought your scores down the most, your score profile suggests you can start with the development of S O C I A L A W A R E N E S S using the following three EQ strategies.

W h a t b r i n g s y o u r s c o r e d o w n m o s t W h a t y o u c a n d o t o i m p r o v e

Withdrawing in social situations. G r e e t P e o p l e b y N a m e : Social awareness strategy #1 in the Emotional Intelligence 2.0 book.

Missing out on other people's non-verbal cues. P r a c t i c e t h e A r t o f L i s t e n i n g : Social awareness strategy #11 in the Emotional Intelligence 2.0 book.

Failing to spot the mood in the room. C a t c h t h e M o o d o f t h e R o o m : Social awareness strategy #17 in the Emotional Intelligence 2.0 book.

Emotional Intelligence 2.0

Greet People by Name

Maybe you've been named after a special relative or family friend, or maybe you have a nickname that abbreviates your long last name. Whatever the story is behind your name, it's an essential part of your identity. It feels so good when people use your name and remember it.

Greeting someone by name is one of the most basic and influential social awareness strategies you can adopt. It's a personal and meaningful way to engage someone. If you have a tendency to withdraw in social situations, greeting someone by name is a simple way to stick your neck out; using someone's name breaks down barriers and comes across as warm and inviting. Even if you are a social butterfly, greeting people by name is a strategy to live by.

Enough said about the value of greeting by name. Now let's talk about following through. If names are usually on the tip of your tongue, you claim to be "great with faces, but not names," or you can't seem to remember anyone's name 30 seconds after you hear it - make this the month to practice saying, "Hello, [name]," to someone each time you enter a room and to those you're introduced to. Remembering a person's name is a brain exercise - practice may be required. If a name sounds unusual to you, ask the person to spell it for you so you can picture the name written. This will help you remember it later. Be sure to use the person's name at least twice during the conversation. Greeting people by their names not only acknowledges them as the essence of who they are, but also allows you to remain connected to them in more than just a superficial way. By making it a goal to remember someone's name when you meet or greet him or her, you are focusing your mind, which will only increase your awareness in social situations.

* This is social awareness strategy #1 in the Emotional Intelligence 2.0 book.

Emotional Intelligence 2.0

Practice the Art of Listening

This sounds basic, almost too basic to mention, but listening is a strategy and a skill that is losing ground in society. Most people think they are good listeners, but if adults played "the Telephone Game" today, how accurate would the final message be? Listening requires focus, and focus isn't easy because we're stretched in several directions.

Listening isn't just about hearing words; it's also about listening to the tone, speed, and volume of the voice. What is being said? Anything not being said? What hidden messages exist below the surface? You may have sat through a speech or presentation where powerful words were chosen, but the tone, speed, or volume didn't match the power of the words. Instead, these likely matched the speaker's frame of mind.

Here's the strategy to practice: when someone is talking to you, stop everything else and listen fully until the other person is finished speaking. When you are on a phone call, don't type an email. When your son asks you a question, put your laptop down and look at him while you respond. When you're eating dinner with your family, turn off the TV and listen to the conversation around the table. When you're meeting with someone, close the door and sit near the person so you can focus and listen. Simple things like these will help you stay in the present moment, pick up on the cues the other person sends, and really hear what he or she is saying.

* This is social awareness strategy #11 in the Emotional Intelligence 2.0 book.

Emotional Intelligence 2.0

Catch the Mood of the Room

Once you've mastered reading the cues and emotions of other people, you're ready to read an entire room. It may sound daunting, but it's what you've already learned about social awareness - just on a larger scale.

Essentially, there are two ways to pick up the mood of an entire room. First, you can rely solely on your gut instincts. Emotions are contagious, meaning they spread from one or two people until there's a palpable and collective mood that you will feel at some level. For example, imagine walking into a room of 125 entrepreneurs who are networking and sharing their ideas. It's pretty likely that there would be excitement and positive energy there, and it wouldn't take long to become aware of it. You'd hear their voice levels and tones, and see the focused and interested posture and body language. Now imagine walking into a room of 125 people waiting to be chosen for jury duty. The room is quiet; people are trying to distract themselves with reading material, music, and anything else to pass the time. Even though it's our civic duty to attend, hardly anyone wants to be there. The two moods are like night and day.

Here's how you can catch the mood of the room. When you enter the room, scan it and notice whether you feel and see energy or quiet, subdued calm. Take notice of how people are arranging themselves - alone or in groups. Are they talking and moving their hands? Are some more animated than others? What is your gut telling you about them?

Another way to read the mood of the room is to bring along a more experienced guide, much like you would on an African safari. Your guide should be a socially aware expert willing to show you the ropes when it comes to tapping into your instincts and picking up the room's mood. Shadow your guide and listen to what he feels and sees. Ask what he senses and what clues gave the mood away. Eventually, you should be the one to take the lead. Size up the room and share and compare your thoughts with your guide. Through this exercise, you will soon pick up on observations like your guide does, in time doing so on your own.

Human nature and behavior may not be that far from what happens on the open African savannah. The sooner you can hone your ability to spot safety, concern, or shifts in moods in group settings, the more skilled you will be in maneuvering through the social wilds of your life.

* This is social awareness strategy #17 in the Emotional Intelligence 2.0 book.

Emotional Intelligence 2.0