HMGT 300

Good Evening Professor MJ Sexton Josh,

It is with great urgency that I compose this letter. The recent power outage has exposed how ill-prepared the organization is in dealing with sudden and unpredictable natural disasters. However, this ill-fated event has opened my eyes as an administrative manager to the need for proper training for staff in terms of emergency procedures and policies as well as ensuring that we have adequate backup equipment and power sources so that our efforts of mitigating illness is unaffected in the midst of a natural disaster. Hospitals are a vital and essential part of any community we serve as a beacon of hope, safety, and structure for the communities we serve, and we must always strive to provide the best of care for everyone.  The uneventful nature of the storm has relieved that we need to address four critical areas in our organization to ensure the safety and usefulness of our organization.

One of the keen areas of critical intervention that needs urgent revision was the interruption of the continuity of essential service at every level due to the nature of the power outage; this includes but is not limited to monitoring machinery, oxygen, and blood distribution, and administering of care. These essential services are the foundation of any health facility, In order to resolve such an issue, we must ensure the right policies and procedures are taught to our staff concerning the continuation of care in the midst of a natural emergency. The primary solution must be the purchase of multiple generators with a high-efficiency rate to power this life-saving equipment so there is no derailment in care. In addition, staff should be well versed in how to continue their work at sustainable capacity to ensure lives are not lost either are policies broken within the time power is lost to the time the generators are working in full capacity. 

Secondly, for the duration of the power outage, there was little to no use of effective communication between all levels of the essential workers, ensuring both safety and a conducive work environment fostering safety without compromising care. As large we understand that we members of a large body and for the proper functioning of the institution every member must work collaboratively. Many reports have come forth that doctors, nurses, security, and custodians had little to no means of communicating with one another during the power outage to ensure that this does not occur, the hospital should invest in walkie talkies for each department so that means of communications are not severed due to power outages. 

Thirdly, it was brought to my attention that the hospital could not meet the demand of influx of patients due to being understaffed, the ratio of patient to providers was 7:4 meaning we need to work on ways to swiftly adapt to increase our staffing to meet our demands, one of the ways we can do that is to partner with neighboring health facilities such as outpatient cares to help meet the demand. This partnership will ensure that as an institution we care for those who critically ill, without forsaking those who need medical attention but are not severely ill nor affected by natural disasters which would help us avoid overwhelming our systems. 

Lastly, we must maintain and secure life-saving resources, meaning we are always ready and equipped to meet the demand of care. From our pharmaceutical facilities to our ambulatory care, ready and able at all times to distribute life-saving resources to all stakeholders, in order to accomplish that we must have a secure reserve where life-saving equipment and pharmaceuticals can be securely placed and accessed in times of trouble. I will come up with a budget with the finance department after we have concluded our means of moving forward. 

I hope you take all I've said into consideration as we come together to forge towards a better and more equipped future for this organization. Thank you.

Sincerely,

Administrative Manger 

Willietta Gombeh' Fonjungo