Subject: a few items from jean
i am sending this email out as a " for your information " . if you have any
questions , please contact the helpdesk or myself !
when your lan password expires on to nngomaha the new " grace login " setting
is 3 ( changed from 6 ) . you will only have 3 attempts to change your
password . call the helpdesk if you need assistance .
the new standard browser for gpg is internet explorer , netscape will no
longer be installed on desktops .
any software that you have installed on your desktop will not be reinstalled
if you need to have your desktop rebuilt .
the helpdesk ' s normal business hours are 7 : 00 am to 6 : 00 pm . normal business
hours means someone from the lan team is in the building . if you require
emergency assistance after hours or during business hours please call the
helpdesk and mark the message urgent and the on - call person will be paged .
please remember - to mark a message urgent you must first leave a detailed
message and then press * # 3 .
please call the helpdesk for all helpdesk / desktop related issues . we are
currently implementating remedy - - gpg ' s new helpdesk application for
tracking tickets and more ! calling us directly may not get you the best
possible service ! i will still be the escalation person for all issues or
concerns .
diane becker will be joining the lan team starting on june 26 , please stop by
the 2 nd floor and welcome diane back to omaha !
thanks , jean x 7173