Email writing

TIP EMAIL

You will write an email to accounting employees who want to improve their communication leadership skills. The email should synthesize two concepts from different leaders in the TIP readings into one key idea, explain how the overarching idea contributes to persuasion or effective teamwork in accounting, and provide a clear description of action steps the reader should take to employ the concept. (The key is to find and explain trends across readings, connect those trends to your field, and create action steps for implementation.)

Below, please find some email topic ideas.

· Listening

· Building trust

· Praising

· Coaching

· Increasing self-confidence

· Finding or being a mentor

· Interviewing

You will turn in this assignment in hard copy form. Therefore, please use the format below for the assignment, so the final product resembles an email:

To: Include the target audience here. Examples: New Audit Staff, Tax Partners

Subject: Include the subject line here.

Please type your email in this space. Keep your email to approximately 200-250 words, which equates to one page of email text.

Remember to include your digital signature after the closing. (Note: A digital signature is your name, title, and contact information.)

Subject: Communication Leadership Training Proposal for Listening

Per your request, I propose we include the effective listening as a topic in the communication leadership-training seminar for incoming staff. This proposal will address what company needs, training objectives, program design and will provide all the essentials of leadership communication mentoring good listening practices within a company.

Need

Listening is critical for success in today's fast-changing, competitive, global organizations (Zabava Ford, Wolvin, and Chung, 2000). For a long period, the company experienced various communication complications that affect the ability of the company to be fully effective in its daily communication framework. According to research conducted by Adler and Elmhurst, most of the leaders only listen at 25% efficiency and misunderstand more than 75% of information even they spend 65%-90% of the working day listening to someone. Poor communication affects the delegation of duty and other essential practices that reflects on the interest of the company in a negative way.

Objective

The seminar focuses on achieving organizational efficiency in terms of effective listening. It focuses on ensuring that positive ideals are introduced within the company that focus on the positive outlook within the company (Macik-Frey, 2017). I also interviewed my manager, Qing Wang, a marketing director at CITIC Securities. She said if we listen effectively, we will process information accurately, and people perceive us to be someone with good communication skills.

Program Design

Effective listening will increase the ability of communication between employees and leaders. Listening Style Inventory (LSI) by Jianying Lu is a great beginning to help people to assess perceived listening ability. This assessment raises listeners' awareness of their listening deficiencies. Firstly, everyone will join the Listening Style Inventory assessment before the session. According to the anonymous results, we will get the listening skill outcome of each employee. Then we will share strategies to increase listening skills during the training session. For example, how to control external and internal distractions, what is the benefit for a leader to encourages better listening behaviors in the team, and how effective listening training using in the work.

Outcomes

The employees are expected to adapt to receive accurate information from leader and co-worker, building trust within the team, and show others we care about. Coordination and integration is key for the success of the initiative as it determines the direction the company would take.

References

Zabava Ford, W. S., Wolvin, A. D., and Chung, S. Student’s Self Perceived Listening Competencies in the Basic Speech Communication Course. International Journal of Listening. 2000(14): 1-13

Macik-Frey, M. (2017). Communication -centered approach to leadership: The relationship of interpersonal communication competence to transformational leadership and emotional intelligence (Order No. 3273961). Available from ABI/INFORM Collection. (304707366). 

Jianying Lu, The Listening Style Inventory (LSI) as an Instrument for Improving Listening Skill. Sino-US English Teaching. May 2005, Volume 2, No.5 (Serial No.17)