problem solving (4)
Shahood3
EightStepBasadurSimplexProblemSolvingProcess.pptThe Eight Step Basadur Simplex® Problem Solving Process
The Eight Step Basadur Simplex® Problem Solving Process
Developed by:
Min Basadur
What is it?
The Simplex Model is an eight-step creative problem solving model.
Step 1
- Problem finding (SWOT Analysis: Strengths, Weaknesses, Opportunities, and Threats)
- means sensing, anticipating and seeking out problems, changes, trends, needs and opportunities for improvement, inside and outside the organization.
Step 2
- Fact finding (eight facts)
- involves gathering information about a fuzzy situation without prematurely judging its relevance.
Step 3
- Problem defining
- means composing clear, insightful challenges from a few key facts. These challenges reveal directions for solutions.
Step 4
- Idea finding (three ideas)
- means creating a variety of ways to solve a defined problem.
Step 5
- Evaluating and selecting
- involves converting selected ideas into practical solutions.
Step 6
- Action planning
- means creating specific steps that will lead to successful implementation of a solution.
Step 7
- Gaining acceptance
- means understanding that even the best ideas and plans can be scuttled by resistance to change. Showing someone how this solution benefits them.
Step 8
- Taking action
- means "doing" the steps in the action plan, and continually revising and adapting the plan as things change in order to ensure that the solution is successfully implemented.
