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DysfunctionalBehaviorsandRelatedFacilitationStrategies.docx

Dysfunctional Behaviors and Related Facilitation Strategies: Twelve Angry Men

Behavior

Actor/Evidence

Strategy Used or Suggested

Whisperer—periodically engages team member(s) in side conversations

Silent member—withdrawn; doesn’t participate

“Eager beaver” (talker/ monopolizer)—always has something to say

Heckler/complainer— combative; tells team members why what they’re working on will never work

Sidetracker—dicusses items not on the agenda

Fighter—picks a “fight” and/or argues with another team member

“Stand pat”—won’t budge; hostile; unwilling to look at situation from others’ perspective; often prejudiced

Verbal stumbler—unable to express self clearly

Early leaver—announces they must leave for another activity