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1. Discuss some of the main actors in the microenvironment and the main forces in the macro-environment for your organization. Please be specific and provide relevant analysis useful for the organization. 

Walmart Inc.

Walmart is an American largest retail company with a revenue of $ 500.3 billion. It has secure 1st position on fortune 500 lists for the last 6 years. External and internal factors, which are also known as macro-environment and micro-environment has a direct and indirect effect on the company. 

 Micro Environmental Factors

Anything in the immediate environment including suppliers, customers, competitors, intermediaries, government and other regulating body is the microenvironment. Usually, the retailer is aware of the micro-environmental actor and it is close to the company that affects the ability to serve its customers. In this paper, I will focus on actor such as marketing intermediaries, competitors, and customers.  

1. Marketing intermediaries: intermediaries helps business promote, sell and distribute its product and services to the final buyer. Walmart involves in this kind of marketing strategy. Hundreds of brands cooperate with Walmart for its sale. It is advantageous for both Walmart and the Brand. Walmart diversified products with low inputs and other companies get a platform to introduce their new product into the market easily.

2. Competitor: Walmart has numerous of a competitor in the market. Target, Kingsooper, Costco, H-mart, Home- Depot, and Amazon is the tough competitor. Competitors always give a lesson to the company. Walmart ranked 1st position in collecting revenue among its top 10 competitors.

3. Customers: the customer is the most important actor in the microenvironment. The company cannot be imagined in the absence of customers. Walmart is a discount store. Walmart always maintains the quality and sells a product at a cheaper price. Creating value for the customer and keeping a relationship with customers is important. It has a record of serving 270 million customers weekly. 

Macro Environmental Factors

The external environment or the macro environment is the forces which are outside of the control of retailers and also has large scale effect in the economic and the industrial point of view. The macro-environmental factor includes political, economic, social, technological, legal and environmental forces. Here I am going to discuss political, social and legal forces in Walmart Inc.

1. Political stability: is an important external force for Walmart, its suppliers, and manufacturers. Political stability plays a crucial role if Walmart wants to expand its physical stores and e-commerce platform. The expansion of Walmart relies on taking over the Chinese market and handle the threat wisely. Walmart has a higher wage rate in comparison to another retail store. Walmart faced higher political pressure in higher wages. Furthermore, political stability in the locations where its suppliers and manufacturers are operating allows suppliers to meet standards and focus on operations.

2. Economic Factor: instability and change in the economy are one of the greatest threats to Walmart. According to the annual report, the economic factor effect Walmart and the supplier, as a result, an increase in the cost of goods sold can affect pricing strategy. Inflation in the economy badly affects the consumer demand for Walmart product, slow down the net sales and inventory turnover. Increasing interest rates also affect the economy of Walmart. 

3. Technological factor: Emerging technology is one of the biggest challenges for Walmart. Today all the businesses are transforming into the digital world. People are so busy to go to the physical location for shopping. Online business is expanding in the speed of light. To cope with other digital business Walmart is embracing technological innovation. For instance, online ordering, using social networking sites for the advertisement of the product, Walmart mobile app, robots, and automated units are testing on the few locations of Walmart and waiting for a positive response. 

2. Consider what marketing research the organization has done or can conduct in the future. Include at least one specific primary data collection and one specific secondary data gathering. Also, what marketing decisions have been or could be made with that marketing research?  

Walmart has had the option to minimize expenses for its buyers through various key capabilities including the capacity to oversee productive inventory network activities through its kin, procedures, and innovation. One of the main organizations in the market to have the option to genuinely prevail with an Every Day Low Price Strategy, Walmart has gotten skilled at guaranteeing that the correct items are in the opportune spot at the ideal time. Being the biggest retailer on the planet implies access to a really dumbfounding measure of information. Information that can be utilized to make fascinating open doors for the association to have the option to all the more likely comprehend what is and isn't selling in the entirety of its stores and on its site so as to decide how to modify its contributions for what's to come. Despite the company’s wealth of data, Walmart has in more recent years implemented an interesting, albeit more old fashioned approach to determining how to stock its toy inventories for the holiday season. Specifically, for the past couple of years, Walmart has assembled a focus group of 1,000 kids to try out new toys from manufacturers with the goal of identifying which toys are going to be hot sellers during the holiday season. This year Walmart had its focus groups which in total involved about 1,000 children play with, comment on, and rate over 80 toys from a number of big-name manufacturers. From there Walmart took the feedback and ratings and compiled the data into a top-20 list to be used by its buyers as a guide for their holiday season toy purchases (Marketing Management 2E, chapter 16).

Work cited:

· Chapter 16 – The Marketing Dashboard: Metrics for Measuring Marketing Performance. (n.d.). Retrieved from https://marshall-johnstonmm.com/category/chapter-16-the-marketing-dashboard-metrics-for-measuring-marketing-performance

· Kotler, Philip, and Gary Armstrong. Principles of Marketing, 17th edition. New York City: Pearson Education, Inc., 2018. e-book. [Columbia College].

· (n.d.). Retrieved from https://www.marketingtutor.net/pestle-analysis-of-walmart/