I have done 50% I need someone to complete the work (Qualitative Research Coding -Interview Coding)

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Draft Qualitative Research Interview Article

April 5, 2019

Interviewers:

Interview 3 of 3: Sheila Lopez, COO, Pinellas Hope, Catholic Charities

Abstract

To be written …

Key Words : compassion, grit, rapid housing, sustainability

Context for Lived Experience (to be expanded)

Homelessness in Pinellas County.

Nature of clients and their needs.

Catholic charities addressing the need.

Community support and opposition.

Leader of non-profit viability and sustainability.

Making Meaning from Lived Experience

What compels a person to make a difference in the world by doing unorthodox things for people who live homeless? How does one possess the grit to move people, literally and figuratively, with love, compassion, and unwavering conviction? And how does one’s grittiness manifest itself in outcomes of leadership?

According to Sheila Lopez, it comes from “dad’s push and mom’s love. I like to have fun.” She says of herself, “I’m different. I know that.”

Her difference comes from a passion for doing good. Acts of kindness and help for people who have needs makes them feel good and makes us feel good when we do them. Sheila Lopez goes about it one client at a time, building a “collection.”

Her passion comes not from a college degree, but from a heart to do good, to treat people with dignity and respect, and a respect for God. Her mission is her passion: helping people in dire circumstances who cannot help themselves. In many cases, they are suffering the consequences of their own mistakes and misfortunes. Irrespective of their circumstances, they need to be helped and Sheila Lopez is a leader of the effort.

Sustainability of the work requires people with a heart to serve, a board dedicated to the mission, and people committed to the work, willing to follow a leader with a unified purpose. Leveraging volunteer resources in creative and unusual ways – asking volunteers who serve meals to follow up with clients in their homes or at their jobs, for example – is a lesson learned. Volunteers are essential and they must be engaged in every way possible.

The work of helping clients involves playing on people’s strengths. Turning negatives into positives. Leveraging strengths to overcome obstacles and hinderances. Matching experiences and circumstances of clients with employers who may not recognize their value, but are willing to take a chance on them. Seeing a positive in a negative situation - surviving prison, for example, as a demonstration of stamina in the context adversity.

People are all the same. We all make mistakes and we all need help. Homeless people need help. Helping them overcome mistakes, find their dignity, and get another chance is the right thing to do. “We all need second chances.”

“Homelessness should be rare, brief, and nonrecurring.” Moving people from temporary to permanent, rapid housing is the objective. Homeless people should “not just be, but should do something” to make the transition. For Sheila’s clients, they are expected to be about the business of making improvements in their lives and their circumstances. If something is not as it should be, then do something to make it better.

At the end of her life, Sheila would ask God to send her back. She would want more time to use the knowledge she has gained to do more because there is more to do. “Send me back, God. Let me take what I have learned and do more.”

Making a difference requires doing unorthodox things. Involving young children in serving meals to clients. Hugging dirty and smelly people without care or concern for their appearance or hygiene.

Seeing homeless people as individuals with individual circumstances that require individualized resources and support. Persuading funders to adapt their expectations to the realities of individual client needs, not “cookie cutter” approaches that are not effective for all clients.

Controversy must be dealt with by combating negativity. Stop tent city was a terrible situation. “I should have combated the negativity in the neighborhood at the grass roots level” versus “talking about the positives with the city council.” A board member didn’t like the appearance and language of a trainer who was effective. Managing perceptions and relationships is important.

There are no coincidences. “God things” happen to many people all the time. When people have the right motives, respect God, meet people, and take advantage of opportunities to do good, God things happen. “I’m not the best Catholic, but I’m a great Christian.” The work unites people of all religions. “I would love to start a website where people could post the things that have happened to them.”

Theoretical Framework

Grit, which is defined as one’s passion and perseverance in pursuit of long-term goals (Duckworth et al., 2007), is an important individual difference. Previous study has shown that grit is more than just work ethic (Meriac et al., 2015) or the hardiness to endure setbacks (Maddi et al., 2012). Grit is an individuals’ ability to maintain passion despite a lack of positive feedback, which is important for success in many domains, including leadership. Experience shows that talent and intelligence do not assure success; sustained effort is also essential (Duckworth et al., 2011; Ericsson et al., 1993). Consistent with this reasoning, grit has been linked with better outcomes in many contexts, including personal relationships, education, military training and work performance (Eskreis-Winkler et al., 2014). Nonetheless, grit is not universally valuable, and appears to offer more benefit in some contexts than in others (cf. Ivcevic and Brackett, 2014; Tedesqui and Young, 2018). To date, grit’s role in leadership has not been studied, but there is good reason to suspect its importance. A gritty person’s enduring focus on long-term outcomes reflects the forward-looking orientation that distinguishes effective leaders (Ilies et al., 2006; Kouzes and Posner, 2017). Since grit is not correlated with intelligence, and it accounts for more variance in outcomes than does conscientiousness in some contexts (e.g. Duckworth et al., 2007; Tedesqui and Young, 2018), grit may be an additional important predictor of leadership outcomes. However, theory concerning grit is still in a relatively nascent stage (e.g. Crede et al., 2017; Datu et al., 2017; Midkiff et al., 2017) and this is the first reported study of grit in leadership. As a result, an exploratory approach was adopted, with the goal of examining how leaders’ grit was related to a wide range of leadership behavior (Caza & Posner, 2019).

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Methods and Rigor (to be expanded)

Phenomenological study. Three-part interview of lived experiences. Analysis of text using multiple step coding. Thematic interview article based on emergent themes in third interview.

Conclusions

To be written … indicators of Sheila’s grittiness as manifestation of her values, beliefs, and motivation leading to mission focused behaviors in the face of fiscal, social, and operational challenges.

References

Duckworth, A. L., Peterson, C., Matthews, M. D., & Kelly, D. R. (2007). Grit: perseverance and passion for long-term goals. Journal of personality and social psychology92(6), 1087.

Arran Caza, Barry Z. Posner, (2019) "How and when does grit influence leaders’ behavior?", Leadership & Organization Development Journal, Vol. 40 Issue: 1,pp.124-134, https://doi-org.ezproxy.lib.usf.edu/10.1108/LODJ-06-2018-0209 

https://www.tampabay.com/news/From-swampland-to-sprawling-homeless-refuge-Pinellas-Hope-celebrates-10-years_163846295

https://www.tbnweekly.com/pinellas_county/article_69f67fb6-83b7-5b8a-8911-b283292a7033.html

https://www.cltampa.com/news-views/article/20731959/homeless-in-st-petersburg-part-3-pinellas-hope

Draft Qualitative Research Interview Article

April 5, 2019

Interviewers:

Interview

3 of 3

: Sheila Lopez, COO, Pinellas Hope

, Catholic Charities

Abstract

To be writte

n …

Key Words

: compassion, grit,

rapid housing,

sustainability

Context for Lived Experience

(to be expanded)

Homelessness in Pinellas County.

Nature of clients and their needs.

Catholic charities addressing the need.

Community support and opposition.

Leader of non

-

profit viability and sustainability.

Making Meaning from Lived Experience

What compels a person to make a difference in the world by doing unorthodox things for people who live

homeless

?

How

does one possess the grit to move people, literally and figuratively, with love,

compassion, and u

nwavering conviction?

And how does one’s grittiness manifest itself in outcomes of

leadership?

According to Sheila Lopez, it comes from “dad’s push and mom’s love.

I like to have fun.

She says

of herself, “I’m different. I know that.”

Her

difference

comes from a passion for doing good. Acts of kindness and help for people who have

needs makes them feel good and makes us feel good

when we d

o them.

Sheila Lopez

goes

about it one

client at a time, building a

“collection.

Her passion comes not from a c

ollege degree, but from a heart to do good, t

o treat

people with dignity and

respect, and a respect for God.

Her

mission is her passion:

helping people

in dire circumstances

who

cannot help themselves. In

many

cases, they are suffering the consequences of

their own mistakes and

misfortunes.

Irrespective of the

ir

circumstances,

they need to be helped

and Sheila Lopez is a leader of

the effort.

Draft Qualitative Research Interview Article

April 5, 2019

Interviewers:

Interview 3 of 3: Sheila Lopez, COO, Pinellas Hope, Catholic Charities

Abstract

To be written …

Key Words: compassion, grit, rapid housing, sustainability

Context for Lived Experience (to be expanded)

Homelessness in Pinellas County.

Nature of clients and their needs.

Catholic charities addressing the need.

Community support and opposition.

Leader of non-profit viability and sustainability.

Making Meaning from Lived Experience

What compels a person to make a difference in the world by doing unorthodox things for people who live

homeless? How does one possess the grit to move people, literally and figuratively, with love,

compassion, and unwavering conviction? And how does one’s grittiness manifest itself in outcomes of

leadership?

According to Sheila Lopez, it comes from “dad’s push and mom’s love. I like to have fun.” She says

of herself, “I’m different. I know that.”

Her difference comes from a passion for doing good. Acts of kindness and help for people who have

needs makes them feel good and makes us feel good when we do them. Sheila Lopez goes about it one

client at a time, building a “collection.”

Her passion comes not from a college degree, but from a heart to do good, to treat people with dignity and

respect, and a respect for God. Her mission is her passion: helping people in dire circumstances who

cannot help themselves. In many cases, they are suffering the consequences of their own mistakes and

misfortunes. Irrespective of their circumstances, they need to be helped and Sheila Lopez is a leader of

the effort.