Progressive Case Study Week 8

Business consultants are crucial to business success because they offer expert advice to organizations on management, accountancy, completion and human resource among others for improvement and correction. While all firms need a consultant, those undergoing any transformation whether in leadership or management among others need them more as shows Schein (2013). For Green Organization, I have been of great help.

Until today, I have helped the firm to develop a unique customer value and as well as attaining competitive advantage. All these achievements are attributed to the superiority of my tools, which encompass benchmarking and core competencies.

With benchmarking I have been able to compare the metrics of my employer company such as revenues, production costs and process cycle time with those of its industry’s competitors as well as those of the innovative corporations outside the industry. Benchmarking is effective is instrumental in determining what the best performance being achieved is (Schein, 2013). As such, it has been a great source of information that has been vital in identifying gaps in the organization's processes for corrections.

The other tool has always been a strategy for determining the core competencies of the business’ core competencies. It is effective in helping organizations define their positioning and competitive advantage. Core competencies are particularly proficiencies in areas that competitors can rarely replicate (Schein, 2013). For my case, they have been a crucial part delivering unique value to consumers for my company thereby giving it “leg up” on the competition.

I would advise the implementation of these tools. Again, since business success is about improving performances, I would recommend continued performance consulting. Note that processes are always prone to errors and every firm needs new ideas, situations which only consultants can solve.

 References

Schein, E. H. (2013). Process consultation: Its role in organization development.