DQ 7-2

DQ 7

-

2 RESPONSES

1.

Influence

is

the

advantage

that

gives

the

ability

to

get

things

done

based

on

the

position

or

power

at

your

disposal

.

Negotiation

is

the

conversation

or

the

skill

set

that

provides

the

forum

for

two

parties

to

work

toward

a

common

goal

or

goals

that

satisfy

each

other’s

needs

.

It

would

be

best

to

use

your

influence

when

your

position

can

affect

the

outcome

or

end

result

.

It

is

best

to

negotiate

when

both

parties

have

a

similar

position

and

need

the

opposing

side

to

compromise

in

their

favor

.

One

method

sort

of

forces

the

other

sides

hand,

while

the

other

method

looks

to

satisfy

the

needs

of

both

sides

as

much

as

possibl

e

(Johnson,

2013)

.

Johnson,

C.

E.

(2013).

Meeting

the

ethical

challenges

of

leadership:

Casting

light

or

shadow.

Thousand

Oaks,

CA:

Sage.

ISBN

-

13:

978145225918

5

URL

:

http://gcumedia.com/digital

-

resources/sage/2013/meeting

-

the

-

ethical

-

challenges

-

of

-

leadership_ebook_5e.ph

p

2.

Influence and negotiation are different concepts but can be used simultaneously. According to Himmelfarb Heal

th

Sciences Library (n.d.) “Influence is the ability to modify how a person develops, behaves, or thinks based on

relationships and persuasion; often leading to respect. As public administrators one can influence changes within

the organization to achieve

agency goals. Some staff may oppose to change, but as a leader and influencer, one

must demonstrate that working well with each other will serve the community best. According to Shonk (2019)

“Before arriving at the bargaining table, wise negotiators spend

significant time identifying their best alternative

to a negotiated agreement, or BATNA, and taking steps to improve it.” As public administrators one must analyze

every scenario possible before walking into the bargaining table and be able to make modific

ations not to settle

for the worst deal possible. One must always be ready to ready to take on the best alternative agreement if the

first choice presented is not good for the organization. One aspect were administrators will be challenged will be

policies

and procedures at agencies. Staff may question one on specific policies and procedures therefore

managers must utilize their influence in order to comply with policies set in place by the agency. Furthermore, as

an administrator there will be a time were

one has to sit down with upper management and present certain

policies that may need modification or updating and negotiation techniques must be put to practice, to attain

positive outcomes. Administrators will be mediators between staff and upper manageme

nt, in order to attain the

best results possible. Influence and negotiation techniques will be required for attaining positive results at the

agency.

Reference

Himmelfarb Health Sciences Library. (n.d.). Team Dynamics: Dealing with Power and Influence. Ret

rieved

from

https://guides.himmelfarb.gwu.edu/c.php?g=389282&p=2641498

Shonk, K. (2019, January 17). Top 10 Negotiation Skills You Must Learn to Succeed. In

Program

on

N

egotiation

Harvard

Law

School

. Retrieved from https://www.pon.harvard.edu/daily/negotiation

-

skills

-

daily/top

-

10

-

negotiation

-

skills/

3.

Typically,

it

is

considered

a

negotiation

situation

when

“no

party

is

the

decision

maker

with

ultimate

authority

in

the

situation.”

(Duerre

&

Jaffee,

2018)

It

is

best

to

negotiate

when

“there

is

an

issue

on

the

t

able

that

the

parties

involved

need

to

reach

an

agreement

on.”

(Duerre

&

Jaffee,

2018).

An

example

of

this

would

be

a

union

negotiating

with

a

company

over

employees

raises

or

benefits.

Since

each

team

is

trying

to

reach

the

best

outcome

for

their

side,

th

is

scenario

could

cause

a

large

amount

of

conflict

as

each

side

tries

to

convince

the

other

that

their

view

is

the

most

suitable

.

It

is

an

influence

situation

when

“one

party

(the

influencer)

is

seeking

something

from

the

other

party

(the

decision

maker).”

(Duerre

&

Jaffee,

2018).

Examples

of

this

would

be

asking

your

DQ 7-2 RESPONSES

1.

Influence is the advantage that gives the ability to get things done based on the position or power at your

disposal. Negotiation is the conversation or the skill set that provides the forum for two parties to work toward a

common goal or goals that satisfy each other’s needs. It would be best to use your influence when your position

can affect the outcome or end result. It is best to negotiate when both parties have a similar position and need

the opposing side to compromise in their favor. One method sort of forces the other sides hand, while the other

method looks to satisfy the needs of both sides as much as possible (Johnson, 2013).

Johnson, C. E. (2013). Meeting the ethical challenges of leadership: Casting light or shadow. Thousand Oaks, CA:

Sage. ISBN-13: 9781452259185

URL:

http://gcumedia.com/digital-resources/sage/2013/meeting-the-ethical-challenges-of-leadership_ebook_5e.php

2.

Influence and negotiation are different concepts but can be used simultaneously. According to Himmelfarb Health

Sciences Library (n.d.) “Influence is the ability to modify how a person develops, behaves, or thinks based on

relationships and persuasion; often leading to respect. As public administrators one can influence changes within

the organization to achieve agency goals. Some staff may oppose to change, but as a leader and influencer, one

must demonstrate that working well with each other will serve the community best. According to Shonk (2019)

“Before arriving at the bargaining table, wise negotiators spend significant time identifying their best alternative

to a negotiated agreement, or BATNA, and taking steps to improve it.” As public administrators one must analyze

every scenario possible before walking into the bargaining table and be able to make modifications not to settle

for the worst deal possible. One must always be ready to ready to take on the best alternative agreement if the

first choice presented is not good for the organization. One aspect were administrators will be challenged will be

policies and procedures at agencies. Staff may question one on specific policies and procedures therefore

managers must utilize their influence in order to comply with policies set in place by the agency. Furthermore, as

an administrator there will be a time were one has to sit down with upper management and present certain

policies that may need modification or updating and negotiation techniques must be put to practice, to attain

positive outcomes. Administrators will be mediators between staff and upper management, in order to attain the

best results possible. Influence and negotiation techniques will be required for attaining positive results at the

agency.

Reference

Himmelfarb Health Sciences Library. (n.d.). Team Dynamics: Dealing with Power and Influence. Retrieved

from https://guides.himmelfarb.gwu.edu/c.php?g=389282&p=2641498

Shonk, K. (2019, January 17). Top 10 Negotiation Skills You Must Learn to Succeed. In Program on Negotiation

Harvard Law School. Retrieved from https://www.pon.harvard.edu/daily/negotiation-skills-daily/top-10-

negotiation-skills/

3.

Typically, it is considered a negotiation situation when “no party is the decision maker with

ultimate authority in the situation.” (Duerre & Jaffee, 2018) It is best to negotiate when “there is

an issue on the table that the parties involved need to reach an agreement on.” (Duerre & Jaffee,

2018). An example of this would be a union negotiating with a company over employees raises

or benefits. Since each team is trying to reach the best outcome for their side, this scenario could

cause a large amount of conflict as each side tries to convince the other that their view is the

most suitable.

It is an influence situation when “one party (the influencer) is seeking something from the other

party (the decision maker).” (Duerre & Jaffee, 2018). Examples of this would be asking your