DQ 1 response 1 week 3 449

Clineesha Murray

Hello Dr. Smith and Class,

Looking at this particular video the case manager did not make the client feel welcomed because he was 15 minutes late. She made him aware of his tardiness as soon as he entered. She didn't ask him was he ok or did anything happen on the way there. The case worker then wanted the client an agreement form and didn't explain the form for him to approve or disapprove. I learned that as a case manager we should treat others with respect regardless of how they approach you. "To cultivate acceptance and empathy for clients, social workers must: Attempt what their clients are feeling by steeping in there shoes. Leave behind and challenge all stereotypes, generalization, and judgement. View each client as a unique individual. (Building a Social Worker-Client Relationship)

Changes were more positive upon the clients entrance. The case mange calls the client by name and offered a handshake. She ask the client what does he want to be called. This helps the clients to feel respected by the case manager. Also the case manager why was he there to see her which shows he is trying to be better and take action. This allowed them to converse about the process of the case. This made the session for the client and the case manger.

Best Regards,

Clineesha

Building A Social Worker-Client Relationship https://study.com