reflective paper 2

https://learn.liberty.edu/bbcswebdav/pid-34859931-dt-content-rid-419211350_1/courses/HSCO508_D04_201940/HSER508_LUO_8wk_DEV_ImportedContent_20110314033542/HSER508_LUO_8wk_MASTER_ImportedContent_20110214024633/Course%20Content/Module/Week%206%20--%20Effective%20Listening%20and%20Communication%20Walls/Reading%20%26%20Study/Presentation_%20Organizational%20Dialogue%20-%20Expanding%20Our%20Understanding%20of%20the%20Concept%20of%20Dialogue/Week%206%20Presentation/index%281%29.html

· Stewart: chs. 5–6, 12

Stewart, J. (2012). Bridges not walls: A book about interpersonal communication (11th ed.). New York, NY: McGraw-Hill Education. ISBN: 9780073534312.