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CMS XLC Appendix D: Approvals

Student Management Program System

User Documentation and Tutorials

Version 1.0

02/23/2020

Table of Contents

1. Introduction 1

2. Overview 2

3. Getting Started 3

3.1 Set-up Considerations 3

3.2 User Access Considerations 3

3.3 Accessing the System 4

3.4 System Organization & Navigation 4

3.5 The system datastore is up-to-date and on-line. Exiting the System 5

4. Using the System 6

5. Troubleshooting & Support 7

5.1 Error Messages 7

5.2 Support 7

Appendix A: Record of Changes 8

Appendix B: Acronyms 9

Appendix C: Glossary 10

Appendix D: Referenced Documents 11

Appendix E: Approvals 12

Appendix F: Additional Appendices 13

Appendix G: Notes to the Author/Template Instructions 14

Appendix H: XLC Template Revision History 15

List of Tables

Table 1 - Support Points of Contact 7

Table 2 - Record of Changes 8

Table 3 - Acronyms 9

Table 4 - Referenced Documents 10

Table 5 - Approvals 11

CMS XLC Table of Contents

UM Version X.X iii <Project and release name>

Introduction

This project Student Management Program System has been designed to efficiently manage student and program data, that will provide data management capabilities and analysis needed for student advising and tracking. This document is designed to help the user to understand the how the system works and the way it could be operated.

Overview

The main functionality of the System includes the following: 

· Input, select specific academic programs and general education requirements specific to each program, and process student data

· Provide immediate access to student and program information

· Capture student program and advising data through tracking for review, analysis, and making advising and program decisions

· Integrate student email functions

· Produce reports on specific program enrollment, student program progress, new or current students, students taking remedial courses.

Getting Started

This system is designed to help the students in the following areas:

1. Student Enrollment

2. Student re-enrollment/edit the existing information

3. Student data management

4. Accessing the programs

5. Maintain real-time data

6. Generate Customized reports

Set-up Considerations

Student Management Program System screens are designed to be viewed at a minimum screen resolution of 800 x 600. To optimize your access to the SMPS:

Please disable pop-up blockers prior to attempting access to the SMPS.

Use Google Chrome or Firefox.

This application server will support Windows, Linux, and Mac client operating system.

User Access Considerations

1. System Administrator Registration: System Administrator will be able to register in the System by entering the First name, Last name and authenticating by entering the SSN and date of birth details.

2. Student Registration: Once System admin registers the students in the system and generates the Student ID, student should be able to register online by entering the student email Id and student ID provided by the administrator.

3. Student will be able to setup their own password while registering in the SMPS for the first time.

Accessing the System

Student Access:

1. Once the Student Id is generated by the System Administrator students will receive the Student ID and email id via mail.

2. Using the Student Id and the email Id, students will be able to register online and create their own password.

3. Once they login they should be able to access the SMPS dashboard.

System Organization & Navigation

System Administrator:

1. Once the System Administrator is able to login, identity is authenticated by answering the questions, last four of SSN and date of birth.

2. The SA has necessary training and credentials on file to understand how to setup email services, alerts, setup the program details, enroll and update student information.

Students:

1. Once student is able to login to the system should be able to enroll in the programs of their interest by navigating to their course work page.

2. They can either add the courses or drop the course from the programs page.

3. Students can also check the financial dues and payments from their payments page.

4. Should be able to generate the custom reports. It could be weekly, monthly, quarterly or yearly reports.

5. Should be able to email the reports for SMPS.

The system datastore is up-to-date and on-line. Exiting the System

Should click on the sign out button on the right corner of the dashboard to securely sign out of the system.

Using the System

System Administrator:

1. Once academic year starts and curriculum available, admin will be able to add Program according to curriculum requirement by navigating to the system admin page.

2. Admin can adjust the existing program by opening the program and clicking on the edit button.

3. Admin has the privileges to drop the program by selecting the inactive button next to the program name.

4. From the enrollment page, admin will be able to either enroll or drop the students from the program.

5. Admin can update the communication plan by accessing the communication tab.

Student:

1. From the dashboard should can view all the courses by selecting the year, term and the major degree.

2. Once the program is selected student will be able to view all the course details, deadlines and other important information related to the course.

3. Based on their program of study students will be able to enroll in the programs of their interest.

4. Once they are enrolled, they would get the enrollment confirmation email.

5. Can drop from the program/course by selecting the manage courses tab.

6. From the reports tab, should be able to generate daily, weekly, monthly or yearly reports.

Troubleshooting & Support

Login issue:

Forgot password: Should be able to recover the password by answering the security questions that were setup during the initial setup phase.

Forgot username: Should email system admin to get the information.

Other Issues: If there is any trouble accessing the system using a particular browser try opening from a different browser. If the issues persist should send email to the IT team and system admin.

Error Messages

Error messages that a user may receive should be sent email to System admin and IT team for the resolution.

Support

In case of emergency contact the student help desk from 8am-6pm EST .

Table 1 - Support Points of Contact

Contact

Organization

Phone

Email

Role

Responsibility

Help desk

MSU

xxxx

xxx

Support Admin

Raise IT ticket

CMS XLC Troubleshooting & Support

UM Version X.X 3 <Project and release name>

Appendix A: Record of Changes

Table 2 - Record of Changes

Version Number

Date

Author/Owner

Description of Change

1.1

02/23/2020

Group 3

Draft

Appendix B: Acronyms

Table 3 - Acronyms

Acronym

Literal Translation

SMPS

Student Management Program System

Appendix C: Referenced Documents

Table 4 - Referenced Documents

Document Name

Architecture Report

Hardware/Software Specific

Physical Process M

Installation Plan 

Change Mgmt Plan 

Appendix D: Approvals

The undersigned acknowledge that they have reviewed the User Manual and agree with the information presented within this document. Changes to this User Manual will be coordinated with, and approved by, the undersigned, or their designated representatives.

Table 5 - Approvals

Document Approved By

Date Approved

UM Version X.X 13 <Project and release name>