db question

DOC640

Consider the readings for this module concerning the analysis of case study data.  In your post, address the following:

1. What three key ideas were most significant from the readings.

2. One element/issue/concept that you found difficult in your understanding or application of case study data analysis. 

DOC 650

Identify an organization that you are familiar with. Answer the following questions:

1. Who is responsible for ODA?

2. Of the various ODA methods discussed, which ones did they demonstrate supporting?

3. Was learning to use the IT systems to support critical organizational processes demonstrated?

4. Do you think they are aware of factors that inhibit learning of processes? If so, what are they doing to address it? If not, what would you recommend to address these shortfalls?