Leadership and change in organization
Diversity & Inclusion
Dr. Evette Hyder-Davis
Northern Virginia Community College
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Workplace…
Diversity is often about equal representation but without inclusion there is likely no business or organizational growth.
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…diversity equals representation?
...without inclusion
NO BUSINESS or ORGANIZATION GROWTH
What is diversity & Inclusion
Diversity…the collective mixture of differences and similarities that include, for example, individual and organizational characteristics, values, beliefs, experiences, backgrounds, preferences, and behaviors.”
Alexandra Verhein
Diversity is anything that sets one individual apart from another. It is the full deployment of “variety of resources” for better outcomes that benefit everyone. (Knowledge Leader Editor)
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…variety of differences between individual in an organization
…how individuals identify themselves and how others perceive them
…race, gender, ethnic groups, age, religion, sexual orientation, citizenship status, military service, mental and physical condition
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Diversity is about…
“different ideas, backgrounds, and opinions in the mix when making decisions”
Diversity is about…
“developing and generating new ideas and solutions to our internal challenges”
Diversity is about…
“encouraging variety of thought, embracing new ideas and creating a culture that fosters innovation by valuing these differences”
…compliance is reactive and transactional…diversity is proactive and transformational
…tolerance and sensitivity which come from a lack of leadership or a dysfunctional culture
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Diversity is not about...
“Compliance”
Diversity is not about…
“tolerance or sensitivity”
Diversity is not about
“special treatment for certain groups of people”
What is diversity & Inclusion
INQUIRY
”What action is my organization taking to foster an inclusive work culture where uniqueness of beliefs, backgrounds, talents, capabilities, and ways of living are welcomed and leveraged for learning and informing better business decisions?
“Moving from Diversity to Inclusion” by T. Hudson Jordan
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…bringing together and harnessing diverse forces and resources in a way that is beneficial
…creating an environment of involvement, respect, and connection – where the richness of ideas, backgrounds, and perspectives are harnessed to create business value
…participatory decision-making and equitable access provided to all
What are the benefits of diversity in the workplace…
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expands the talent pool
more creative new ideas and perspectives
better understand targeted demographics
better align an organizations culture with the demographic make up of America
increase customer satisfaction by improving how employees interact with a diverse clientele and public
Zero tolerance
Employees, supervisor, & Managers
Create a zero tolerance policy…to be communicated by the President and Associate VP of Human Resources. Determine how the policy will be communicated and where! Suggestions: employee handbook – code of conduct.
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Zero Tolerance Policy
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Policy
Handle misconduct
Employees feel safe reporting instances of inappropriate behavior
Sensitivity Training *all employees to include supervisors
Clarity of what people are accountable for and everyone being treated equally
Networking & VISIBILITY
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SPONSOR & MENTOR
SENIOR LEVEL LEADER...
SPONSOR & MENTOR
CRUCIAL…
Invigorate ambition and drive engagement
SPONSOR & MENTOR
POINT…
protege to be satisfied with their career advancement
who is willing to elevate their protege's visibility, advocate for key assignments and promotion
Brown, K. (2018, December 4). To Retain Employees, Focus on Inclusion - Not Just Diversity. Retrieved December 2018, from Harvard Business Review: https://hbr.org
Jordan, T. H. (2018, November 7). Moving From Diversity to Inclusion. Diversity Journal, pp. 1-2.
Knowledge Leader Editor. (2018, January 8). What is Diversity in the Workplace and Why Should You Care? Knowledge Leader, pp. 1-5.
Laura Sherbin, R. R. (2018, November 1). Diversity Doesn't Stick Without Inclusion. Retrieved from Harvard Business Review: https://hbr.org
Na'im Madyun, S. M., & IV, R. M. (2013). On the Importance of African-American Faculty in Higher Education: Implications and Recommendations. Educational Foundation, 65-83.
The Shifting Definition of Diversity in the Workplace. (2018, November 1). Retrieved from PeopleScout: https://www.peoplescout.com/getting-right-understanding
References