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CIPR DIVERSITY WORKING GROUP #DiversityPR

From Diversity to Inclusion: The Progression of Equality in Public Relations and Challenges for the Future

PROFESSIONAL STANDARDS – cipr.co.uk/diversity1

CIPR DIVERSITY WORKING GROUP #DiversityPR

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CONTENTS

FOREWORD 2 EMBRACE DIVERSITY OR FAIL 3 THE RESEARCH 6 IS YOUR ORGANISATION FUTURE-PROOF? 12 THE FUTURE CHALLENGE 15 WHAT CAN YOU DO? 16 CONTRIBUTORS 17 APPENDIX 18

FOREWORD In 2009, the CIPR President–elect Paul Mylrea FCIPR approached a number of PR practitioners to participate in an initiative exploring the lack of diversity within the UK PR industry.

The Diversity Working Group (DWG), as it became known, would raise awareness of the value of diversity in public relations and identify the barriers facing PR practitioners.

It would report before the end of 2010 with key recommendations and actions for the PR industry, before being disbanded. However, five years later the Diversity Working Group is still here, working to improve diversity within the PR industry.

The five years of its existence have seen success and failure, as well as reasons for great optimism and frustration.

When the DWG was formed in 2009, the CIPR reported that the number of PR practitioners from non-white backgrounds was 7%. The figure now stands at 9%.

This report is not intended to support the continuing existence of the DWG. Its purpose is to assess the progress of the diversity mission over the last five years, and reveal what lessons can be learned for the future.

Through going out to practitioners and listening to their views, we can evidence that there has been a great change in attitude but we need to ensure that the DWG’s effort is leading to tangible change. We must strive to improve the day-to-day reality for those working in public relations, but we can’t do it alone.

Together, we need to build on the work of the last five years and ensure that 2020 sees a more open and inclusive PR industry, which reflects the society it seeks to engage.

Cornelius Alexander Found.Chart.PR FCIPR

CIPR DIVERSITY WORKING GROUP #DiversityPR

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research published in February highlighted that a clear pay inequality gap of £8,483 exists in favour of men, a figure that cannot be explained by any other factor such as length of service, seniority, parenthood, or a higher prevalence of part-time work amongst women.

And while women are at the vanguard of current discussions around corporate equality, diversity and fairness, global trends mean that the workplace is also undergoing an evolution from the monoculture of yesteryear to a new diverse reality. The future workplace will reflect the global movement of people, new societal trends, corporate market expansion, technological advances and new talent pools resulting in a truly new workforce. From multigenerational teams of gen-Xers, baby boomers and millennials; to more women in the workplace (1 billion alone will enter the workforce from emerging markets by 2020); to more home working and part-time roles enabled by flexible working; to seamless multi-market teams powered by new technology. Talent is changing. The needs of talent are changing. And despite this new workforce, as we in PR repeat our message about the fight for new talent and how lack of talent is our biggest business concern, we continue to hire ‘people like us’. Our universities? Tick. Our favoured degrees? Tick. Our ‘type’? Tick. Our accent? Tick? One of us? Tick.

We don’t need ‘people like us’. We need smart, creative and committed talent. We need folks who get social, fragmented media and new communities. We need to challenge the old ways of doing things. We need…diversity! Diversity to keep us creative and insightful via new input and ideas from a wide group of fresh minds and cultures. The CIPR State of the Profession Survey 2014/15 refreshingly found two-thirds of PR Professionals agreed diverse teams produced better campaigns but the CIPR diversity monitoring stats are still a grim read. BAME professionals constitute just 9% of the public relations workforce. We are not challenging ourselves, or our industry. We must embrace diversity, support positive change and reap the benefits.

Of course, you could just embrace diversity as it’s the right thing to do or because you want to be seen to do the right thing. Or you could wait until you fall foul of the legislation.

EMBRACE DIVERSITY OR FAIL Diversity – why care? Hasn’t diversity been done to death in the media? Hasn’t the PR industry ‘done that’ and moved on to the next hot topic?

Well the answer is no. In fact, diversity only continues to become more important and relevant as it increasingly drives societal change, becomes a factor in how we communicate, questions our concepts of community and challenges our professional sphere and practices. No longer ‘just’ an HR issue or an inconvenient stat in the annual report, diversity is finally on the agenda and it’s here to stay.

As the world changes socially, economically, politically, demographically and technologically, new pressures and increased globalisation will mean that diversity is becoming a business imperative. Certainly those of us in the communications sector will need to address its many implications for our business. These changes will result in the need to target more diverse audiences, create trust with more varied and ‘new’ stakeholders, reach more diverse markets and increasingly work with diverse clients facing global business challenges – themselves all being influenced by diverse cultural and creative trends. All of which the PR industry will need to understand and deliver to maintain commercial advantage.

And of course, the media landscape has changed significantly too; becoming more diverse itself thereby supporting and at the same time, enabling change. From fragmented audiences, to multiple channels, to numerous ways to engage via technology, alongside smart targeting of diverse interests and on and off-line alignment. These diverse audiences are themselves part of a huge shift, from ‘old school’ demographics to interest driven communities – not defined or held back by geographies, age, money or the physical world – they represent new global audiences and influencers.

At the same time, many groups are making a strong and increasingly vocal call for fairness and equality. For example, women in business and the challenges they face has never been more in the spotlight, though with women still having to fight for equal pay it’s clear we have a long way to go. The CIPR’s gender pay gap research recently confirmed what many have known for some time. The 2015

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The Government has already announced plans to compel large organisations to publish information on employee salaries. The Equality Act 2010 makes it illegal for any organisation to pay men and women unequally. Legislation will eventually force our industry to improve its attitude to all diversity issues, but in the meantime are you willing to risk negative feedback from your peers, clients or employees? Either way, it’s your corporate reputation.

CASE STUDY 1 OGILVY PRIDE

1 Why you set up the network We set up the network to help create a positive employment experience for our LGBT employees and promote an open, honest, supportive and inclusive workplace across Ogilvy PR. Ogilvy aims to recruit and retain a diverse group made up from the most talented people. If you are committed to fostering a creative workplace, the first thing you need to do is to embrace ideas and ways of thinking that are different to your own. This means embracing diversity and difference. Ogilvy Pride is just as important for the next phase of creativity within the marketing industry, and to ensure effective communications, as they are for good personnel relationships within our company.

2 What you had to do to get it up and running

We partnered with Stonewall, the UK LGBT rights charity, as a Global Diversity Champion. We are the first PR firm to become global diversity champions with Stonewall, and this relationship has helped us across our aims of becoming a diverse employer and employer of choice for the LGBT community, as well as providing valuable insights for the work that we do for our clients. In order to set up the network, we had support from our most senior leaders within the business to ensure that the message of LGBT inclusion was set from the top of the company. In April 2015, we hosted an industry event with Sir Martin Sorrell and Lord Browne, in which they discussed the book ‘The Glass Closet’ and the importance of authenticity in business to all employees and our clients.

3 How it’s been received The network has been championed as a best in class case study across the Ogilvy Group and wider WPP network to promote LGBT diversity. Ogilvy Pride was recognised by the Inclusive Networks Organisation as

a top 40 professional network, putting us alongside our clients such as BBC, IBM, Barclays and RBS in 2015. Ogilvy Pride is now being established in other markets across Ogilvy PR, such as Prague, Milan, Shanghai, Philippines, Hong Kong and Washington DC.

4 The impact it’s had on the business and client work

Ogilvy Pride has impacted 3 key business functions – human resources, marketing and new business. Through promoting an inclusive and LGBT-friendly environment, Ogilvy Pride has fostered diverse talent at Ogilvy PR. Ogilvy Pride has generated thought leadership and inspired brands to take the steps to engage with issues of LGBT rights through their communications. And Ogilvy Pride has generated its own revenue stream, through being an LGBT insights specialist practice. Ogilvy Pride projects have included working with client Turner Broadcasting to promote the TV show RuPaul’s Drag Race and LGBT rights charity Stonewall.

With the fragmentation of the media landscape, and the rise of niche targeted media outlets, a deep understanding and appreciation of diversity is now key to effective communications.

“Diversity and Inclusion is important to Ogilvy PR because it is the right thing to do. Period. It’s right for our people, it’s right for our clients and it’s right for our business. If we are to engage consumers and influencers, we need to be more representative of the audiences our clients seek to reach. Creating a larger, more diverse Executive Committee for Ogilvy PR was a significant step forward for us in 2015 – more to follow in 2016.” Stuart Smith, Global CEO, Ogilvy PR

Website: https://ogilvy.co.uk/agencies/ogilvypride

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“Diversity and Inclusion is important to Ogilvy PR because it is the right thing to do. Period. It’s right for our people, it’s right for our clients and it’s right for our business.” Stuart Smith, Global CEO, Ogilvy PR

CIPR DIVERSITY WORKING GROUP #DiversityPR

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Lessons from professionals The DWG wanted to learn about public relations professionals’ experiences of diversity in the workplace. The group conducted two separate strands of qualitative research, designed to gather views on the current state of diversity and future challenges facing the profession. By seeking insight based on personal experiences, the project complimented existing quantitative research to reveal the true state of diversity in public relations.

Roundtables In July 2015, the DWG hosted roundtable discussions in London and Leeds to gauge the attitudes of PR professionals towards different diversity issues impacting public relations. Each discussion lasted an hour and a half and took place under the Chatham House Rule to encourage participants to speak openly about their experiences. The London roundtable took place at the CIPR offices in Russell Square on Thursday 2 July and was attended by 15 public relations professionals. A further ten practitioners attended the Leeds roundtable, which was held at Leeds Beckett University on Tuesday 7 July. Participants comprised a mix of senior and junior public relations practitioners, with 60% of roundtable participants being female, 68% working in-house and 32% working in agencies.

Mobile research The DWG then undertook an innovative approach to delve deeper into the views of practitioners on diversity in public relations. The mobile research project enlisted 11 participants who, between 20 July and 24 August, were sent notifications to their mobile devices prompting them to record video feedback on various issues impacting diversity in public relations. Participants were asked to reflect on their experiences and share their views on gender, ethnicity, sexuality, disability and age.

64% of participants were female. Although many participants had worked in both agency and in-house environments, 73% worked for a range of large and small consultancies at the time of recording, whilst 27% said they currently worked in-house. The project was led by Kiosk HQ, under the guidance of the DWG.

THE RESEARCH PR cannot afford to side-line older professionals Participants spoke of their frustration with the PR industry’s obsession with youth. Demanding hours, along with a fast day- to-day pace, mean our industry is often wrongfully regarded as a young person’s profession. The result is that agency and in-house teams miss out on hiring older professionals. PR professionals revealed there needed to be a balance struck between celebrating young practitioners, whilst remaining mindful of older professionals.

“In my experience the best comms teams have been made up of a variety of people from diverse age groups where everyone can bring something different to the team.” – Mark Burey

At the London roundtable, PR professionals stressed the importance of exercising caution when drafting job descriptions. Both HR and PR professionals need to be mindful of the language they use in job descriptions to ensure all job opportunities remain inclusive.

“On the ageism thing, I had coffee with a recruitment consultant who recruits at the highest level, and she said she’s quite concerned about the level of ageism she’s seeing, and she said it’s the language she looks out for. They say ‘I want someone dynamic’, and what she says is ‘You mean you want someone young, you want someone in their thirties.” (London roundtable)

In Leeds, the enthusiastic pursuit of ‘digital natives’ emerged as an example of the way older practitioners can be left out in the cold. What’s more, participants spoke of an anxiety of revealing O-Level qualifications, for fear of risking age discrimination.

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“And certainly where age is concerned, there may be certain challenges. There’s social media, you need to be up on this, you’ve got to know about Facebook, you need to know about Twitter etc.” – so maybe, in an age-group where this is not something incredibly comfortable, maybe that’s causing a little bit of alienation there. We could be a bit more welcoming and encompassing for older people.” – Saadia Usmani MCIPR

By ignoring older professionals, many of whom may have gained invaluable experience from other industries, we risk depriving ourselves of fresh insight at a time when industry convergence is at an all-time high. Participants unanimously agreed that addressing this cultural imbalance ought to be regarded as a priority for the PR industry.

“I think PR agencies, like the rest of the marketing industry, are obsessed with youth, both in terms of how they construct campaigns, and how they recruit. I think that it’s incredibly narrow-minded and that it sells themselves and their clients very short indeed…having a diverse age mix within an organisation, or within an agency is I think, extremely valuable. And an older perspective, will I think, in many circumstances add value to the performance of the agency.” – Robert Metcalfe MCIPR

Achieving gender parity is still proving an uphill struggle Issues relating to maternity leave and return- to-work were repeatedly raised by both male and female research participants. There was a particularly strong sense of injustice amongst women who felt they had been punished professionally for deciding to start a family. Their frustration was amplified by the fact such an inflexible working culture presides in an industry almost two-thirds female.

“Something I found quite disturbing was when a friend of mine and colleague was trying to come back to work after giving birth. She’d been with the company for around six years and when she wanted to come back to work for three days a week, it turned out to be really difficult to do. The company was saying they couldn’t put her on any clients because the client expects you to be there five days a week.” – Anonymous

It was felt that the lack of impetus to enact change was representative of the power imbalance that exists in public relations. Whilst women comprise two-thirds of the industry, the majority of senior management teams are still made up of men. In other words, despite being outnumbered, men hold the power in PR. Some of those who took part in the mobile research felt that this explained why there were so few women in senior management positions. An indirect consequence of this is that many women have left their companies to establish their own businesses and whilst participants acknowledged this as a positive, the widely held consensus was that more needed to be done to tackle the root causes of their disaffection.

“The long hours, the macho full-on working culture – especially in PR agencies – I feel it hasn’t changed much over the years. Indeed, since the last recession it is probably getting worse. Yes, there are female friendly firms, but they are in the minority as most companies are directed by men. Unless they have children, few realise how tough the work-life balance is.” - Robert Metcalfe MCIPR

The gender pay gap was another area of frustration for professionals. Mobile research participants bemoaned the lack of action by companies to redress the disparity. Some pointed to the fact that in many ways, equal gender pay is the simplest of all the diversity challenges the industry needs to overcome. All that’s required is for organisations to publish transparent pay grades for specific roles, and pay men and women equally.

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There was, however, a degree of cause for optimism. Many participants felt public relations was slowly adopting more flexible working structures and there were examples of organisations who had equal numbers of men and women in senior management positions.

“In my experience, quite a lot of it comes down to the company itself. I’ve worked for a couple of agencies where they’ve had women owners and they’ve been relatively fair agencies. Hotwire where I worked at had a 50-50 board and that’s certainly been an influence for us at Dynamo, and we have 50-50 on our leadership board as well”. – Peter Bowles MCIPR

Increasing ethnic diversity is a work in progress Professionals expressed their frustration at the consistently feeble numbers of PR practitioners from ethnically diverse backgrounds. Mulling over figures that indicate only 9% of PR professionals are from BAME backgrounds, some participants attributed the cause of the issue to a lack of impetus for change and a satisfaction with the status quo, rather than overt discrimination. Yet other participants at the Leeds roundtable held stronger views.

“Postgraduate students that I’ve been teaching this semester are 90% non-European. I was shocked how many of them weren’t getting interviews when they used their original family names. I said, ‘Why don’t you try, as an experiment, changing your surname to an English name?’All of them bar one got an interview.” (Leeds roundtable)

“As someone from a Polish background, I’ve been discriminated against many times – particularly during the recruitment process. I was also once taken off the account because, as my manager admitted to me later, the client I was working with didn’t like the fact I wasn’t British” – Magda Bulska

“The profession feels hideously white – the PRWeek Power Book is a sea of white faces.” – Peter Bowles MCIPR

Participants unanimously agreed that allowing the present state of affairs to remain was not an option. At the London roundtable it was mentioned that young professionals from BAME backgrounds felt pressurised to mould themselves into who they felt they ought to be, as opposed to allowing themselves to develop naturally. This can lead to those professionals feeling isolated, prompting them to question whether public relations was the right career choice. An absence of BAME role models and the dominance of white middle-class practitioners can strengthen feelings of isolation. This may go some way to explaining why so few BAME professionals hold senior management positions in public relations – retaining talent is as much as an issue as obtaining it.

“I was the only black person in a company of 80.” – Joanne Murefu

On the issue of isolation, some participants felt PR agencies and in-house teams needed to think more carefully about how they present themselves.

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“We don’t often think about the way we represent our own organisations and it often perturbs me when I see really well- meaning organisations tweeting team pictures or awards celebrations showing totally young, white groups of people… I think it promotes a certain image about that organisation that doesn’t necessarily seem to welcome those from diverse backgrounds.” – Mark Burey

In London, there was a feeling that a degree of progress on the issue had been made. Now more than ever, senior management teams were aware of the debate surrounding the lack of ethnic diversity in PR. Having raised awareness of the issue, the industry finds itself needing to convince the C-suite of the business benefits brought by ethnically diverse teams. Many participants felt that the narrative surrounding BAME professionals needed to shift away from ‘diversity’, towards talent acquisition. The public relations industry is overlooking a goldmine of talent that can help propel teams and agencies to new heights.

“We have to work with people from the earlier stage and reposition what it means to be a PR person and what a PR person should look like.” – Anonymous

Many participants pointed to a lack of visibility and understanding of PR amongst those from ethnically diverse backgrounds. There was a deep sense of frustration that industry bodies and agencies were not making conscious efforts to go out to diverse communities and schools where little is known about public relations.

“The reason why I feel a lot of other industries are making headway is because they’re acknowledging that, and they’re consciously setting up programmes and going out there to educate our children, and open up the doors for them. And show them that actually, you don’t have to be pigeon- holed into certain careers because that’s what your parents have told you, that that’s what your friends have told you.” (London roundtable)

“If you come from a working class background and you tell your mum and dad that you want to go work in public relations, they go, “Why? Get a proper job.” (Leeds roundtable)

The Taylor Bennett Foundation, which provides public relations training and career support to ethnically diverse individuals interested in PR was widely praised by research participants. Two of the mobile research participants were Taylor Bennett graduates now employed by leading public relations organisations. The Foundation was praised for its efforts in sourcing talent from diverse communities but participants felt the industry as a whole needed to engage in similar initiatives. Secondary school outreach programmes were felt to be particularly crucial because school careers advisors often lack an understanding of public relations, leaving students with very little chance of considering PR as a career. Increasing public relations as a viable career path for students should therefore be a priority for the industry.

“I think it’s [ethnic diversity] still very much on the periphery. I work in housing, I work in an in-house team in housing and I guess I’ve seen in housing that communications type teams have diversified a little over the last few years, but not in senior positions.” – Carli Harper-Penman MCIPR’

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“As someone who’s been in the industry for a number of years, it’s rare that I meet someone like myself and even more rare that someone like me has been in the industry for such a long time, which is a rather sad indictment” – Mark Burey

“Disability is one of PR’s dirty secrets” Roundtable and mobile research participants were united in their condemnation of the way public relations has overlooked those with disabilities.

“I have to say PR has been pretty hopeless when it comes to disability.” – Carli Harper-Penman MCIPR

Of all the diversity issues impacting public relations, our participants felt disability was the least spoken about. The impression was that public relations recruiters and organisations had largely ignored the issue of disabled people. Participants struggled to recollect having worked with any colleagues with visible disabilities, never mind any in senior management positions.

“I can’t think of any role models with disabilities in the industries and I don’t think we offer any positive examples of disability in the work we do. As with BME, I think disabled people are often invisible… It doesn’t seem to occur, well actually we’re talking about almost 20% of the population, it’s important to have positive messages, positive representations in the media work and community engagement work we do, it’s just something that’s overlooked.” – Carli Harper-Penman MCIPR

One mobile research participant felt that disabled people were side-lined from public relations because those with disabilities didn’t fit the pre-conceived, stereotypical image of a public relations team. It was argued that people with disabilities would find the typical public relations office an unfriendly and hostile environment.

Others bemoaned the practical obstacles by exchanging stories of buildings and events not catering for those with disabilities. As with some of the other diversity issues impacting PR such as ethnicity, participants felt talent rather than tokenism needed to be prioritised as it is the businesses, as much as the candidates, that stand to benefit from embracing diversity.

From a communications perspective, some participants admitted they hadn’t given ample consideration to those living with disabilities until recently.

“I became aware of how I projected myself to people with disabilities because you immediately have to think about can I actually do this presentation about this particular subject, can I deliver this presentation to someone who’s deaf or blind? So that made me think, I need to know more about that. We have to be aware and more considerate of the needs of others.” – Saadia Usmani MCIPR

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Organisations’ capacity to manage staff living with mental illness was also flagged as a concern. As an unseen disability, mental health can be difficult for organisations to manage and participants felt further training was needed to equip line managers with the necessary skills required to meet this challenge.

PR cannot be complacent about sexual diversity

There was a feeling that PR, as a modern, creative and progressive industry, does a relatively good job of embracing professionals of different sexual orientations. Participants generally felt public relations offered a discrimination-free environment. In this respect, there was a feeling that the industry was representative of the modern society it exists within. LGBT initiatives conducted by Ogilvy Pride and 3 Monkeys were commended for promoting inclusivity. Despite the optimism, there was an underlying concern that the industry can’t become complacent in its attitudes towards the issue.

“I think overt sexual discrimination is usually challenged but we can still be quite heteronormative in the way we present things… I had mixed experiences of being ‘out’ in some places compared to others… I think it’s easier to be ‘out’ if you’re a man, than if you’re a woman.” – Carli Harper-Penman MCIPR

Magda Bulska says although PR is generally regarded as a progressive industry in this respect, there will still be sections of the industry where non-heterosexual professionals may feel uncomfortable about being themselves. From the agency side, pressure from conservative clients operating in certain sectors can be one such example.

Future challenges Participants painted a mixed picture of diversity in public relations. Whilst some progress has been made, for example the increasing numbers of organisations offering paid internships, roundtable and mobile research participants shared a frustrating sense of stagnation with regards to many of the key issues.

Some participants suggested diversity training should be offered to organisations. As well as equipping business leaders and line managers with practical advice, these courses could help people understand how and why diversity matters to their business.

One of the key takeaways from the research was that professionals from diverse backgrounds have the potential to strengthen the entire industry. Although the challenges of overcoming isolation and discrimination are evident, diverse professionals need to harness their differences as a means to set themselves apart from their peers. However, they can’t do this in isolation and this is where inclusive leadership needs to play its part. “I think that encouraging people to be themselves within your working environment lends itself to people being truly creative. And that is potentially of more benefit to aiding corporate organisations that anything else I think.” (London roundtable)

The flip slide of this is that diverse professionals can be pigeon-holed. A common example of such practice is LGBT professionals being asked to work on Pride campaigns, or BAME employees being asked to become diversity champions. Participants told us the industry needs to assume a more mature approach to diversity. By creating a welcoming, inclusive working environment, public relations has the opportunity to bring out the very best in its workforce.

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CASE STUDY 2 TAYLOR BENNETT FOUNDATION

The Taylor Bennett Foundation’s award- winning work-based PR training programme exists to encourage black, Asian and ethnic minority graduates to pursue a career in communications.

Established by communications executive search firm Taylor Bennett in 2008, the Foundation seeks to address the need for greater diversity in the public relations industry.

With the support of leading communication companies, we run 10-week personal development training programmes that enable trainees to expand their knowledge and skillset, to begin building their personal professional networks, and to look for a first job in PR.

Trainees receive an allowance while taking part in the programme which covers their living and travel costs, and receive professional training in communication, the media and business.

Trainees also take part in practical assignments that improve and demonstrate PR skills, receive specialist careers advice as they begin their job search, and meet leading people in the PR and media industries.

In the last seven years more than 140 graduates have been through the programmes, 80% of whom have gone on to work in the PR and communications industry.

Website: http://newsite. taylorbennettfoundation.org

IS YOUR ORGANISATION FUTURE-PROOF? Smart organisations are embracing diversity of talent and are creating inclusive working environments that support their employees. Five years on from the introduction of the Equality Act, which brought together a variety of anti-discrimination legislation, there is now a general consensus in the business community that organisations ignoring the business case on diversity and inclusion will ultimately be left behind.

The UK’s leading business lobby group, the Confederation of British Industry (CBI) and the Trade Union Congress highlighted three of the main business drivers for embracing diversity and inclusion in a joint report on diversity, Talent not Tokenism:

1 An increase in the levels of employee satisfaction. A more satisfied workforce stays with you longer and it is easier to recruit new members of staff to a happy ship. Your recruitment costs are reduced and your productivity levels go up.

2 You will gain a better understanding better of your customers and the diverse audiences they need to reach. With a diverse

and inclusive team you will be able to tap into cultural and socio-economic behaviours that will better inform your campaigns.

3 A strengthening of your ability to fill the skills gaps in areas where competition for talent is high; where there are not enough ‘obvious candidates’ for the positions you need to have filled.

Embracing diversity and inclusion will position your organisation as an employer of choice. Your employees are also your brand advocates, if you invest in your team, they will invest in your business and ultimately help you to future-proof your organisation.

What does best practice look like? There are many examples of best practice on diversity and inclusion external to the PR industry, which we can learn from. The Times ‘Best Places to Work’, Stonewall’s Workplace Equality Index and the Working Families ‘Top Employers for Working Families’ awards showcase some of the very best employer brands in the UK.

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The employers that routinely rank highly on these indices are beacons and exemplars of best practice on diversity and inclusion, and have some shared characteristics: - Senior sponsorship of diversity and

inclusion - An organisation-wide commitment to

diversity and inclusion - A diversity and inclusion champion at

operational level - Formal or informal internal staff networks

for diverse groups - Awareness training on diversity and

inclusion such as unconscious bias - Policies that support employees work-life

balance and wellbeing

While the PR industry as a whole has been slow to embrace the business case on diversity and inclusion, there have been some notable early adopters. Agencies such as Ketchum, Edelman and Ogilvy have made a public commitment to diversity and inclusion and have been leading the charge to end the ‘exclusive’ and discriminatory practice of unpaid internships. The PRCA and PRWeek have also published a list of agencies and in-house public relations teams that have committed to pay interns at least the Minimum Wage. And, alongside the CIPR’s Diversity Working Group, there are other industry groups such as Media Marketing Mums and Represent who come together to share best practice on diversity and inclusion in the wider communications industry.

Is your workforce fit for the future? In the early stages of recovery, the economy is more dynamic and competitive than ever before. There is not only competition for business; there is a genuine competition for talent. Your workforce needs to be agile and you need to be responsive to their needs.

Much has been written about Generation Y, Millennials, but Generation Z is about to enter your workforce. These are young people born around the turn of the century who are starting to complete their education and look for employment.

Experts say that ‘Gen Z’ will change the shape of our workforce for good. Chloe Combi, author of the ground-breaking book Generation Z: Their Voices, Their Lives said: “One of the best aspects of this generation is the multiplicity of identities. They tend to be totally cool about homosexuality and mixed-race couples; transgender is something they’re increasingly comfortable with.

They could become much more open-minded bosses who are less discriminatory in their hiring than generations past.”

Over the next 5 years you will encounter Generation Z and your business needs to be prepared for the breath of fresh air they will bring with them. This generation will assume that men and women will be paid equally, that there needs to be a balance between work and leisure time – they know you can work from anywhere, so will not wish to be confined to the office for regular hours.

A drive for change will come from your newest recruits, and embracing diversity and inclusion today will help you to future proof your organisation.

A diversity and inclusion checklist Here are some ways in which organisations are actively developing their approaches. Each organisation must develop its own actions to suit its unique situation. Remember also that both diversity and inclusion are necessary for success.

• We have a diversity and inclusion policy • We monitor diversity in recruitment • We ask our recruitment partners for

diverse shortlists • We strive for a diversity balance when we

ask employees to join our recruitment/ interview panels

• We review our job specifications to ensure there are no hidden barriers

• We ensure our recruitment communications are accessible to everyone

• We offer to accommodate candidate access requirements during the recruitment process

• We accommodate the access requirements of our employees

• We have an equal pay policy and a clear pay scale

• We have a flexible working policy • We have a shared parental leave policy • We can report on the diversity of our staff

team • We support internal staff networks for

inclusion groups • We ensure our website is accessible

to everyone and has an accessibility statement

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“Our ambition in forming Represent – is that it will prompt more experienced people in our sector to take a proactive stance to diversity and help mentor and nurture young people from all backgrounds.” Joanna Randall MCIPR, Managing Director, purplefish

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CASE STUDY 3 REPRESENT

1 Why was Represent set up? Represent was formed in 2014 by Joanna Randall MCIPR and Liz Gadd. It was founded to combat the complete lack of diversity, equality and inclusion in the creative sector.

Collectively, Joanna and Liz have recruited for and worked in the creative sector for many years so have witnessed first-hand the woeful lack of diversity in the sector and the apathy displayed by many peers in making change. They identified that there was a lot to be done in raising awareness, but also that there was work that could be done in recruitment, education and training in relation to improving diversity and working towards a more inclusive sector.

2 What does it do? Currently, Represent has launched an education project targeting secondary schools to raise awareness of careers and to promote aspiration. We also offer recruitment services for the creative sector and training for individuals as well as businesses which need help handling equalities matters or in raising their understanding of key issues such as unconscious bias. The education programme schools’ initiative led to several work experience placements/internships for students across the city this summer.

Fatin Guled joined Represent in August this year after her A-levels and undertook a one month internship at purplefish. Her successful internship led to Fatin joining the Represent team as recruitment and project coordinator.

“I really enjoyed my time at purplefish. I was exposed to a completely new environment and gained loads of valuable skills. I couldn’t have got that experience without Represent and I’m glad I’ve joined Represent so I can help others and raise awareness of the sector and the opportunities it offers.” – Fatin Guled

“Represent is an amazing thing to be a part of, leading the way in equality, diversity and inclusion in the creative sector. We’ve had a lot of support from other creative businesses in Bristol. Unfortunately, we’ve also found a lot of apathy still exists to being proactive about diversity and inclusion.

“Our ambition in forming Represent is that it will prompt more experienced people in our sector to take a proactive stance to diversity and help mentor and nurture young people from all backgrounds.” – Joanna Randall MCIPR

Website: www.representnetwork.co.uk

THE FUTURE CHALLENGE Diversity is tough. There are no ‘quick fixes’ or shortcuts. If we want to understand why it’s so difficult we need look no further than what is happening on our own doorstep where crisis in one part of the world reveals just how difficult nations find it to accept those seeking a different kind of future and who want live in communities where they will be valued and included.

In business, the drivers for diversity are evident, yet no industry has managed to address all aspects of diversity entirely, and some have a very long way to go. As the DWG finalise this report, the Civil Service, UCAS and other public institutions have announced they will be moving to a system of ‘name blind’ applications and global tech companies have acknowledged the woeful absence of diversity in a rapidly growing workforce.

Progress is being made in PR as businesses start to understand the business imperative to be diverse as a sector and inclusive by nature. Diversity is not a badge to be picked up and worn on special occasions. It cannot be enough to address one aspect – gender pay equality without addressing pay inequality on the basis of age or race. We must change our expectations, not manage them. We should be working to do the same with our clients and colleagues.

Public relations is a vital business function. Getting diversity and inclusion right within our industry puts us ahead of our clients. It positions us as experts on communicating with diverse audiences. And, if we don’t understand how to do that – or become skilled at delivering more inclusive campaigns then we have failed at our job.

16

CIPR DIVERSITY WORKING GROUP #DiversityPR

PR leaders are ultimately responsible for driving industry change and there are plenty of resources available to help them achieve this. We need to approach diversity and inclusion strategically paying attention to all its aspects, but not all at once.

WHAT CAN YOU DO? Look at the priorities for your business and focus on what affects those priorities first. It may be a particular demographic strand – gender, race, age, disability, social class, sexual orientation, mental health. Or it may be the need for a clear strategy first. Or it may be something else – whatever it is, there’s advice available from the CIPR and other industry bodies, as well as from other sources outside the PR industry. Our research shows that that the language we use needs to change and if we change how we talk about diversity and inclusion we can help our clients and organisations do the same. If a client makes a comment that you know to be problematic and which affects how you want to do business, you and your organisation need to know how you will respond. There is competitive advantage for those who embrace diversity and how you explain that irrespective of their concerns on a personal level is a good place to start your discussions internally. Equally, within your own organisation ask yourself how you will challenge the leadership in an organisation where ‘inclusion’ is treated as a flag to be waved one day and stuck in a drawer the next.

Diversity is the easy part, inclusion is the harder part and where the real value lies. So it’s not about getting more ethnic minorities in, and then expecting them to behave like they’re not from a different background. Or employing an older candidate for their experience, and then berating them for not being on WhatsApp.

If you have diversity but not inclusion, diverse people will be and feel undervalued and either leave or remain with talent suppressed in the lower echelons of your organisation.

The CIPR, as a professional body, can do much to facilitate discussions and celebrate the achievements of members advancing diversity through employment practices and the work they do for clients. There is a genuine opportunity for those who embrace diversity and inclusion – more talent, better rates of client and employee satisfaction, the opening of new and exciting relationships, and the inevitable reputational benefits that all the above bring.

Shortly before the DWG was established, a visiting PR executive from the United States public relations industry spoke at an IPR event, making the point that there were parts of the USA where a pitch from an all-white, all male team would be unthinkable. That is the endgame. When we no longer have a need for diversity working groups, initiatives or schemes to level out the playing field for everyone already in the profession and those aspiring to join us, we can be certain that diversity and inclusion have stuck once and for all.

17

CIPR DIVERSITY WORKING GROUP #DiversityPR

CONTRIBUTORS Cornelius Alexander Found.Chart.PR FCIPR – Cornelius’ first PR task was at New Scotland Yard dealing with the media, with a colleague, during the Poll Tax Riot and he was

hooked. From dealing with terrorist attacks to change management in Vancouver to putting together an online press office for then Mayor, Ken Livingstone, Cornelius has enjoyed PR becoming a CIPR Fellow and Chartered Practitioner along the way. His next venture is to launch (eventually), “PorthKornow – a communications consultancy.

Harish Bhayani – Harish is founder and Senior Partner at PRM Diversity Consultants and has been a member of the CIPR DWG since 2010. His job at PRM is to help clients

to understand in what ways diversity and inclusion is relevant for their business and how to embed it to deliver performance.

Koray Camgoz MCIPR – Koray is a Public Relations and Policy Officer at the Chartered Institute of Public Relations, where he has campaigned passionately on diversity issues

impacting the PR profession for almost two years. As a post-graduate communications specialist, his broader responsibilities at the CIPR involve working across paid, earned, shared and owned media channels to improve professional standards of practice in public relations.

Catherine Grinyer MCIPR – Catherine is Director of Big Voice Communications, a specialist inclusive communications consultancy advising how to ensure your

communications reach the widest possible audience. Chair of CIPR’s Diversity Working Group and a member of the PRCA’s Diversity Network, Catherine was previously Director of Communications at Business Disability Forum for 7 years; leading an award-winning rebrand in 2012. Catherine has enjoyed a varied career covering all communications specialisms.

Alex Louis MCIPR – Working across the public sector for over 23 years, Alex has led and managed communications in- house and via interim roles for organisations

in local government, education, housing, criminal justice, voluntary sector and the NHS. Alex is an associate director with Verve Communications a specialist agency working predominately with the public sector.

Avril Lee MCIPR – Avril has extensive experience in healthcare communications and senior management in both independent consultancies and global agency networks.

She has worked with leading companies on award winning campaigns in the UK and internationally. Having spent many years calling for more diversity in our industry, but still finding few people from diverse backgrounds, Avril is committed to the need for proactive action to deliver change.

18

CIPR DIVERSITY WORKING GROUP #DiversityPR

APPENDIX Timeline of diversity milestones for the DWG and the CIPR.

2010: • CIPR Diversity Working Group (DWG)

launches and is tasked with; – improving understanding of PR in

communities in which it is not a visible career option

– promoting a best practice approach to internships

– encouraging a competency-based approach to recruitment

– promoting a best practice approach to re-employment and return-to-work

– tackling glass ceiling issues in public relations

• Dr Lee Edwards publishes study into BAME practitioners in PR

2012: • DWG publish Internship and Work

Placement Toolkit • DWG develops strong ties with 30%

Club, Taylor Bennett Foundation and build relationships with agencies including Edelman and Northern Lights

• CIPR co-publish Getting the Balance Right report with Hanson Search, exploring challenges facing working mothers

2013: • DWG publish Future Perspectives

research, exploring perceptions of public relations amongst young people from ethnically diverse backgrounds

• CIPR launch school outreach programme, under the guidance of DWG

• DWG co-publish careers guide with PRCA • First DWG Equal Access Network event

explores women in the boardroom

2014: • CIPR State of the Profession 2013/14

highlights gender pay issue • CIPR publish maternity membership

package and return-to-work resources • CIPR produce flexible working guidance

for employers • CIPR launch Diversity and Inclusion

category at Excellence Awards • CIPR and DWG internship survey reveals

half of all interns are unpaid • DWG host the Diversity and Inclusion

Summit at the London College of Communication

2015: • CIPR State of the Profession 2014/15

reveals true extent of the gender pay gap in public relations.

• CIPR announces 4 point plan to tackle gender pay gap

• CIPR and the Department for Work and Pensions co-publish Inclusive Communications guide

• CIPR and DWG support Department for Work and Pensions’ Disability Confident campaign and host roundtable with Minister for Disabled People, Mark Harper MP

• CIPR work alongside Government Equalities Office to develop legislation that will require large organisations to publish information on employees salaries

Diversity/Renewing the Commitments of Feminist Public Relations Theory From Velvet Ghetto to Social Justice.pdf

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Renewing the Commitments of Feminist Public Relations Theory From Velvet Ghetto to Social Justice

Kim Golombisky

To cite this article: Kim Golombisky (2015) Renewing the Commitments of Feminist Public Relations Theory From Velvet Ghetto to Social Justice, Journal of Public Relations Research, 27:5, 389-415, DOI: 10.1080/1062726X.2015.1086653

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Renewing the Commitments of Feminist Public Relations Theory From Velvet Ghetto to Social Justice

Kim Golombisky

Department of Women’s and Gender Studies, University of South Florida

Feminist scholarship in public relations thrives. This work, however, tends to focus on practitioners,

relies mostly on liberal and radical feminisms, adopts sociological and sometimes psychological

models of gender, and remains too White and too first world. To update this impressive body of

work, I recommend several theoretical adjustments: First, reclaim Lana Rakow’s communication

model of gender as performative to accommodate embodiment and multiple fluid identifications

across context and time. Second, define diverse women through intersectionality and interstitiality

as method and habit to get past the paradoxes of binary difference. Third, build on equality goals

to encompass social justice goals that expand and serve the mission of public relations beyond

the organization. Last, I illustrate these theoretical moves by way of transnational, third space,

and Womanist feminisms in terms of the commitments of feminist public relations theory.

Although feminist research in public relations ranks among the most developed feminist

literatures in mass communications, it has been roughly a decade since the last review of fem-

inist theory in public relations (see Aldoory, 2005; Grunig, 2006; O’Neil, 2003). In this article, I

assess the vitality of feminist thought in public relations. I argue that feminist public relations

theory is poised to take up gender theorizations of performative intersectionality and feminist

commitments to social justice.

Toth and Cline (2007) wrote that feminist theory has helped advance public relations in three

ways: debunking research that suggests women lack what it takes to be successful in public rela-

tions, revealing the ways that androcentric social science naturalizes asymmetrical gender to

women’s detriment, and advocating for change that empowers women and in doing so improves

public relations. Arguing that feminist theory, by definition, is critical work, Rakow and Nastasia

(2009) distinguished between feminist theory for public relations and critical feminist theory of

public relations; the former emphasizes how gendered people advance public relations as field

and discipline, and the latter concerns itself with the part that public relations plays in the quality

of gendered people’s lives within the wider social order beyond the organization. In that sense,

feminist public relations theory should be relevant beyond the mechanics of how public relations

works to emphasize social justice dimensions of public relations practice in the wider society.

Here I define social justice broadly as the sustainable material and social circumstances in which

Correspondence should be sent to Kim Golombisky, Department of Women’s and Gender Studies, University of

South Florida CMC 342, 4202 E. Fowler Ave., Tampa, FL 33620. E-mail: [email protected]

Journal of Public Relations Research, 27: 389–415, 2015

Copyright # Taylor & Francis Group, LLC

ISSN: 1062-726X print/1532-754X online

DOI: 10.1080/1062726X.2015.1086653

all people enjoy general wellbeing, participate in self-determining communities, and thrive in the

pursuit of fulfilling lives.

My review of the literature, however, finds feminist theory in public relations focused mostly

on practitioners and to a much lesser extent organizations, rather than publics or social influence

and responsibility. Moreover, feminist public relations scholars’ justified interest in the status of

women as practitioners, nonetheless, too often has assumed a White heterosexual able-bodied

professional. Additionally, although numbers of feminist public relations scholars subscribe to

social constructionist views gender, most studies never provide operational definitions,

let alone critiques, of gender. Furthermore, because most of this work has advocated for women

working in public relations, it has found theoretical affinity with liberal and radical feminist phi-

losophies, which rely on first world notions of equality. Nor does this work generally recognize a

number of paradoxes that feminist thought is forced to inhabit, including the difficulties of (a)

making the exigencies of gender knowable without reinforcing the binaries that asymmetrical

gender depends upon, (b) making claims on behalf of women while recognizing differences

among women, (c) communicating through gendered language, and (d) accounting for

embodiment without defaulting to biological determinism.

Thus, I make several recommendations to update feminist theory in public relations in the

hope of renewing feminist commitments to public relations. First, define gender as performative,

a perspective historically related to communication and compatible with intersectionality.

Second, embrace intersectionality as theory and method of accounting for positionality. Third,

shift our goals from gender equality to social justice, a more encompassing accounting of not

only intersectional performative people—practitioners and publics—but also public relations

as practice, discipline, and social phenomenon. Fourth, expand the range of feminist philoso-

phies beyond liberal and radical feminisms. As examples, I suggest transnational, third space,

and womanist feminisms, which accommodate intersectional identifications and social justice

outcomes to stretch the boundaries of public relations.

Toward a critical feminist theory of public relations, in what follows, I present these ideas in

three sections. First, I introduce feminist theory, including feminist communication theory and

paradoxes of gender theory, to provide a lens through which to examine feminist work in public

relations. Second, then, I provide a primer on feminist scholarship in public relations, including

its historical origins, the range of issues studied, the varieties of feminist philosophies employed,

the ways this work theorizes gender, and, finally, feminist theoretical work unique to public

relations. My interpretation of this work suggests a number of theoretical adjustments regarding

gender, intersectionality, feminist thought, and social justice, which I cover in the third section.

THE THEORETICAL FOUNDATIONS OF PUBLIC RELATIONS’ FEMINIST COMMITMENTS

Feminist theory’s commitments extend beyond documenting the status of women’s equality to

critique not only gender, but also the social justice implications of interlocking oppressions and

privileges for all people. This sets up a number of paradoxes that feminist work must abide. If

left unrecognized, these paradoxes undermine clarity of thinking about women, gender, and

social justice. Dilemmas arise not only in understanding differences between people who live

as women and men, but also in addressing differences among those who identify as women.

390 GOLOMBISKY

Feminist Theory: Definitions and Commitments

As practiced in the United States context with a mostly Eurocentric perspective, theoretical work

in academic feminism ‘‘attempts to describe, explain, and analyze the conditions of women’s

lives,’’ according to Kolmar and Bartkowski (2010, p. 2). They wrote:

The basic issue that has concerned feminist theory is, depending on the terms one prefers, women’s

inequality, subordination, or domination by men. At the root of these is gender asymmetry—the

designation of women and things associated with women as different from, inferior to, of lesser value

than men and things associated with men. Feminist theories examine and try to explain the causes

and conditions in which men are more powerful and men’s production, ideas, and activities are seen

as having greater value and higher status than women’s. (p. 2)

However, as women-of-color feminists pointed out early and often, people experience gender

differently depending on their multiple intersecting identifications inextricably entangled with

gender (Anzaldúa, 1987; Beal, 1970; Collins, 1986, 1990=2000; Davis, 1981; Dill, 1983; hooks,

1981, 1984; Hull, Scott, & Smith, 1982; Lorde, 1984; Mohanty, Russo, Torres, 1991; Moraga &

Anzaldúa, 1981; Sandoval, 1991; Williams, 1991). For feminist theory, it becomes a moral

imperative also to examine interlocking systems of oppressions based on race, ethnicity, class,

age, ability, sexuality, nationality, and religion, among others. In point of fact, feminist theory,

like law and policy, struggles toward inclusivity, given expanding and shifting categories and

concepts regarding difference, the body, and lived experience. Contemporary theories of dis-

ability, along with contemporary models of sex, gender, gender role, gender identity, gender

expression, sexual identity, sexual orientation, and others, are historically and culturally specific.

Depending on the theories or models, they also at times are contradictory. Furthermore, queer

and trans- theories deconstruct reliance on neat types and hierarchical dualisms, which compli-

cates feminisms’ political commitments to improving the lives of not only diverse women but

also self-defined gender and sexual minorities—women or otherwise. Thus, feminist theory is

about more than gender and women, even as feminist thought also troubles the categories of

gender and woman. Recognizing all these qualifiers and caveats, I nonetheless use the word

gender to refer to the mechanisms that enjoin people to live as women or men.

Feminist Communication Theory: Definitions and Commitments

In communication, feminist theory describes, explains, and analyzes gender, communication,

and social change (Rakow & Wackwitz, 2004). First, gender must be communicated to be

known. In Beyond the Velvet Ghetto, Rakow (1989) wrote, ‘‘Gender is not something we are

but something we do and believe’’ (p. 289). Rakow (1986) generally has not been given the

credit she deserves for ‘‘rethinking gender’’ as performative—prior to Butler (1990, 1993,

2004). I will return to gender as performative. But for the moment, I think it important to empha-

size Rakow’s (1989) contribution, coming not only out of communication but also before gender

performativity was popularized more broadly in women’s, gender, and sexuality studies. In

public relations scholarship, however, gender performativity has been not widely adopted,

although numbers of communications feminists have noted the need to treat gender critically

(Aldoory, 2005; Dow & Condit, 2005; Golombisky, 2006, 2010; Grunig, Toth, & Hon, 2001;

RENEWING THE COMMITMENTS OF FEMINIST PR THEORY 391

Rakow & Nastasia, 2009). Aldoory (2005), wrote, ‘‘Gender should be studied as a constructed

and problematic concept’’ (p. 674).

Second, Rakow and Wackwitz proposed that feminist theory in communication addresses

difference, voice, and representation (Rakow & Wackwitz, 2004; Wackwitz & Rakow, 2007).

Communication scholars must account for differences among women, and between women

and men. They must be sensitive to who may or may not have a voice in a given context, on

behalf of whom, and whose voice has value. If voice can silence, silence also can speak. One

might privilege voice over silence, or overlook the ways silence or voice can communicate

power and privilege or protest and resistance, rather than consensus, accord, submission, or sup-

pression (Bell & Golombisky, 2004). As to the politics of representation in communication insti-

tutions and practices, again, one must be cognizant of whose realities are represented, how they

are represented, and by whom. Consequently, to feminist communication theory’s stakes in

questions about difference, voice, and representation, I add questions about access and power.

Who has access up=in=to organizations, institutions, technologies, decision making=makers,

and democratic process? Who lacks a social presence to begin with? And how do scholars expli-

cate power, theoretically and materially? Last, regarding communication and social change,

Wackwitz and Rakow (2007) argued that feminist communication theory should be more than

explanatory, but also explicitly political, rather than neutral, polyvocal as in inclusive and demo-

cratic, and transformative by way of activism and advocacy. Inclusive social advocacy, however,

raises some dilemmas.

Gender Theory and the Paradoxes of Difference

To begin with, gender only becomes relevant with the addition or recognition of women as a

distinct group (Aldoory, 2005; Golombisky, 2006). Steiner (2012) observed that women ‘‘are

regarded as the intruder, the exception, the problem’’ so ‘‘for better or worse, gender research

usually is about women’’ (pp. 201–202). A paradox arises in recognizing women in all their

diversity as a social category without invoking feminine categories as substandard, derivative,

or inferior cases descended from masculine ones, always assumed to be standard, normal,

superior, and transcending gender. Strategically reversing the order, such as suggesting the

superiority of feminine categories compared to masculine ones, does not dispel the problem

of a binary gender hierarchy, either. Furthermore, valuing women and the feminine does not neu-

tralize the risk of essentialist thinking, such as notions of the feminine and femininity as nat-

urally bound to women. Meanwhile, commonsense understandings of gender, and so women,

are braided through heteronormativity and heterosexism in ways feminist public relations theory

has not sorted out. At the same time, casting women as a social category or class of people

obscures significant differences of experience among people living as women.

Just as vexing is the paradox of so-called minority women. On the one hand, the phrase

minority women explicitly and necessarily directs attention to the experiences of women who

have not enjoyed voice, representation, power, or access. On the other hand, minority women positions the vast range of women bearing that label as an undifferentiated special Other, thus

marginal, case of women in the same way that women become a marginal case of mankind.

In reality, minority women, defined as not White, not Anglo, comprise an international majority.

It also is true that in the United States minority women typically functions euphemistically for

392 GOLOMBISKY

non-White race and, in particular, Black; while also problematically implying that White does

not have race or color. African American women share a US history of ‘‘double jeopardy’’

(Beal, 1970), exclusion from the categories of (presumptively White) women and (presump-

tively male) Blacks, even as race itself remains a discursive construction, albeit with serious,

even deadly, material effects. In addition, minority understood as non-White race occludes dif-

ferences across raced categories while also erasing numerical and social minority categories and

groups based on differences other than race, from religion and cultural ethnicity to

socio-economic status=class, disability, age, and sexuality, for example.

In the struggle to understand difference inclusively, language betrays at every turn. As Burke

(1961=1970) observed, humans are ‘‘goaded by the spirit of hierarchy’’ (p. 40). Binaries trigger

asymmetrical rankings of superior=inferior. In linguistics, the problem is called marked language. There is no English language with which to represent women without marking them

as not-man or minus-male (Spender, 1985). In English, all words associated with women and

feminine forms are derogated in opposition to masculine ones, which stand as the neutral ideal

originals. Even beyond gender, the derogation of marked language is common. There is the dif-

ficulty of naming the multiple consciousnesses of non-White women of color without marking

non-White as yet another literal and linguistic negative constructed against whiteness. Disability

remains the linguistic, social, and legal negative of ability defined to value particular bodies and

ways of perceiving. Nor is there vocabulary to make ordinary, not extraordinary, lesbian, gay,

bisexual, asexual, queer, pan, and questioning sexualities.

Finally, over and above language, material bodies also foil feminist thought—twice over—

first by the paradox of Fuss’ (1989) cultural essentialism and second by the paradox of ontologi-

cal embodiment. As to cultural essentialism, rejecting biologically determined gender for discur-

sively or socially constructed gender suggests that gender essentially emerges from culture; such

thinking merely replaces one essentialist definition of gender with another (Fuss, 1989). Further-

more, neither gender erupting from within the body nor gender written externally by culture

upon the body validates the gendered individual agency (‘‘biology is not destiny’’) and embo-

died experience (‘‘the personal is the political’’) that feminist movement has spent decades

championing. New material feminisms fold a third wrinkle into the paradox of the body by ques-

tioning the very existence of a discrete human body separable from environment (e.g., Alaimo &

Hekman, 2008; Barad, 1998; Haraway, 1991).1 Perhaps the body and our sense of embodiment

result from complex biosocial interplay. How would people’s logics and commitments change if

they let go of beliefs in natural (essential) boundaries between self and environment?

All this leads to the dilemma of how to understand equality among diverse women and

between women and men if all claims about women are always too diverse to generalize from

and about, while in all ways and in all things women connote difference as a subgroup of

mankind. Even the promise of androgyny and gender neutrality fails, because both almost always

end up looking suspiciously like hegemonic androcentric masculinity, although queer and trans-

theories hold some promise to put an end to binary heteronormative gender. Still, at every turn,

the symbolic order and language undermine the efforts of feminist scholars, researchers, and

activists, and every claim they make is subject to increasing numbers of qualifications.

1Alaimo and Hekman (2008) wrote, ‘‘It is important to distinguish what we are calling ‘material feminism’—which is

emerging primarily from corporeal feminism, environmental feminism, and science studies—from ‘materialist’ feminism,

which emerges from, or is synonymous with, Marxist feminism’’ (p. 18).

RENEWING THE COMMITMENTS OF FEMINIST PR THEORY 393

In the next section, I demonstrate how these paradoxes play out in feminist public relations

scholarship. Afterward, I offer some recommendations to recognize and deal with these para-

doxes to get on with the work of feminist public relations theory. These will not be especially

provocative proposals; they are more a kind of tweaking to update. In short, I argue for treating

gender as performative to sidestep biological and cultural essentialisms, defining diverse women

through intersectionality as habit and method, and moving beyond the mathematics of

greater-than radical feminism and equal-to liberal feminism to focus on social justice for goals.

FEMINIST SCHOLARSHIP IN PUBLIC RELATIONS

Because feminist scholarship in public relations developed from concerns about the status of

women working in public relations, feminist literature in public relations emphasizes practi-

tioners’ employment issues. Although many of these workplace gender issues are not unique

to public relations careers, public relations feminists have developed a body of theoretical work

unique to public relations on the topics of a feminized field, gendered values in the practice, gen-

dered organizations, critical race theory applied to practitioners, and intersectional identities of

not only practitioners but also publics. In terms of adopting mainstream feminist thought, how-

ever, public relations feminists’ interest in practitioners has tended to limit analysis to liberal

feminist ideals of women’s equality to men at work and radical feminist perspectives on orga-

nizational bias against women (Aldoory, 2005; Rakow & Nastasia, 2009). Furthermore, in terms

of gender theory, women and men tend to be defined as unproblematic variables and units of

analysis (Aldoory, 2005; Grunig et al., 2001; Rakow & Nastasia, 2009).

Origins of Feminist Scholarship in Public Relations: Velvet Ghetto

As the numbers of women entering public relations in the 1970s and 1980s markedly increased, the

professional community began to complain that organizations were hiring women into public

relations functions as a way to both marginalize women and prove affirmative action hiring. Others

worried that an increasing feminization of the public relations department meant a loss of its pro-

fessional stature and management influence. This raised concerns about pink-collar ghettos where

prestige drops and wages stagnate wherever women become the majority in fields such as education,

clerical=administrative support, and allied health. In public relations, pink-collar ghetto translated as

velvet ghetto. By 1986, the International Association of Business Communicators-funded Velvet Ghetto study concluded that fields numerically dominated by women, such as public relations,

do lose salary and status; women in public relations tend to self-select into lower-influence

lower-pay technician roles as opposed to higher-influence higher-pay management roles; yet women

in public relations are paid significantly less than men even after ruling out variables other than gen-

der (Cline et al., 1986). The IABC’s 1989 follow-up Beyond the Velvet Ghetto reported more of the

same; the significant salary gap between women and men in public relations was not closing, and

both women and men still did not view women as management material (Toth & Cline, 1989).

Feminist Issues in Public Relations Research: Gendered Practitioners

From its velvet ghetto origins, then, feminist public relations scholarship focused on

practitioners as workers, especially women, and particularly regarding hiring, promotion, and

394 GOLOMBISKY

salary issues (Aldoory & Toth, 2002; Cline et al., 1986; Grunig et al., 2001; Toth & Cline,

1989). To a lesser extent, feminist scholars examined the specifics of women of color and min-

ority women in public relations careers (Kern-Foxworth, 1989a, 1989b; Kern-Foxworth, Gandy,

Hine, & Miller 1994; Len-Rios, 1998; Pompper, 2004, 2007; Tindall, 2009; Zerbinos &

Clanton, 1993). Some feminist work also has focused on women working in public relations

in other countries, although this work tends to reproduce US forms of public relations and

feminist thought. (See, for example, AlSaqer, 2008; Daymon & Surma, 2012; Fitch & Third,

2014; Simorangkir, 2011; Surma & Daymon, 2014; Tsetsura, 2012; Wu, 2006; Yeomans,

2014.) There remains a topical absence of lesbian women, as well as LGBTQIAA issues overall,

in public relations research, with some exceptions including lesbian millennial practitioners

(Gallicano, Curtin, & Matthews, 2012), gay practitioners (Tindall & Waters, 2012), and lesbian

publics in health messaging (Aldoory, 2009). The literature is similarly thin for public relations

scholarship on disabilities, feminist or otherwise.

In the literature, the topic of men as public relations employees comes up, too, in what I call

the prince syndrome, in which tiny minorities of men in public relations are treated like royalty.

The industry (and the academy) frets over the lack of men going into public relations and some-

times puts them on fast-track glass elevators and escalators to status and power. For example,

Aldoory and Toth (2002) noted that men are offered more salary and compensation in public

relations to recruit and retain them as a minority in what has become an industry of 70% women.

Such a phenomenon is unheard of when women are the gender minority.

In organizations, a public relations practitioner’s power is defined by prestige, status, and

compensation, i.e., organizational role. Roles research in public relations has a long relationship

with public relations feminism. Data and debates over the causes and effects of, and biased

research approaches to, public relations roles research continue to find women multitasking in

public relations as technicians and managers, even as women remain underrepresented and

underpaid in management, per se (Broom, 1982; Broom & Dozier, 1986; Cline et al., 1986;

Creedon, 1991; Dozier & Broom, 1995; Toth & Cline, 1989; Toth & Grunig, 1993; Toth, Serini,

Wright, & Emig, 1998). In the only feminist treatment of social media in public relations

research to date, Bridgen (2011) raised questions about gender, roles, and emotional labor. Other

research examines the organization, laden with sexist and hierarchical ideologies, as a source of

women’s second-class status in public relations (Aldoory & Toth, 2002; Creedon, 1993; Hon,

1995; O’Neil, 2003; Toth, 1988).

Additional feminist issues pertaining to women working in public relations parallel those

underscored for all working women in the wake of the second wave women’s movement.

These include the glass ceiling (Aldoory & Toth, 2002; Dozier, 1988; Grunig et al., 2001; Toth

& Cline, 1989; Wrigley, 2002) and the acrylic vault (Kern-Foxworth, 1989a, 1989b) that keep

women in all their diversity from being promoted up the career ladder.2 Feminist public

relations workplace issues also include all-too-common experiences of sexual harassment

2Glass ceiling refers to the phenomenon in which the career paths of women of all races and ethnicities stall at middle

management. Sticky floor describes careers that stall at the entry level, stuck at the ground floor of the organization.

Kern-Foxworth (1989a, p. 244) famously described the acrylic vault: ‘‘The assumption therefore is that minority practi-

tioners may be analogous to valuables locked in an acrylic vault. They’re there. They’re valuable. In fact, they’re worth

their weight in gold. And like gold they are quite conspicuous. Thus, they can be seen. And they can see what is happen-

ing in public relations. But for several reasons they are circumvented from participating in a major way in the daily

activities of the industry.’’

RENEWING THE COMMITMENTS OF FEMINIST PR THEORY 395

(Hon, 1995; Serini, Toth, Wright, & Emig, 1998), the pressures of so-called work–life balance

(Aldoory et al., 2008; Aldoory & Toth, 2002; Daymon & Surma, 2012; Hon, 1995), also

known as Shaevitz’s (1984) superwoman syndrome (Toth, 1988), and the pros and cons of

Schwartz’s (1989) controversial mommy track proposal (Dozier, Sha, & Okura, 2007; Hon,

1995; Toth & Cline, 1989). Some of this work seems to point to the so-called ill-advised

decisions women make when it comes their careers, such as choosing low-stress positions,

flex- and part-time schedules, and career hiatus. Such critiques tend to assume mostly hetero-

sexual women with children who have working spouses to finance the luxury of opting out of

what are presumed to be time-intensive high-stress fast-track careers, albeit in workplaces

designed by men for men assumed to have wives and=or domestic labor to helpmate work-life

balance for men. Sometimes observations regarding women’s ‘‘choices’’ come with

well-intended advice for how women should adapt (Toth & Cline, 1989). Others critique such

advice as victim blaming that makes women responsible for their own discrimination as well as

ending it (Creedon, 2004; Grunig, 2006; Hon, 1995; Hon, Grunig, & Dozier, 1992; Toth, 1988;

Toth & Cline, 2007).

Feminist Thought in Public Relations: Liberal and Radical3

In studying women working in public relations, feminist public relations scholars have relied

heavily on liberal and radical feminist thought (Pompper, 2005; Rakow & Nastasia, 2009).4

In these configurations, liberal feminism is about advancing women to be equal to men in a

man’s world, and radical feminism is about transforming the man’s world. For example, AlSaqer

(2008) ‘‘suggests combined liberal and radical feminist strategies to improve the role of Bahraini

women in public relations’’ (p. 79); liberal strategies include empowering women as managers,

and radical strategies include reforms such as flextime and childcare. Public relations feminists

occasionally work from the priorities of Black feminist theorists such as Collins (1990=2000)

and hooks (1984), along with Womanist (Walker, 1983) models that recognize the specifics

of African American women’s oppressions and triumphs. For example, Tindall (2009) cited

Collins’ (1990=2000, p.12) ‘‘outsider within’’ the organization to frame the marginalization

of Black female public relations faculty members who experience the double bind of always

already being Black and women. Some have nodded to socialist and Marxist feminisms, as well,

which focus on class, capitalism, and women’s place in the political economy. Weaver-Lariscy

and her research colleagues have argued that socialist feminism’s interest in macro problems of

uneven resource distribution helps to explain women’s inability to access organizational power

and equal wages in public relations (Weaver-Lariscy, Cameron, & Sweep, 1994; Weaver Lar-

iscy, Sallot, & Cameron, 1996).

3There is an undergraduate ‘‘feminist math’’ for memorizing varieties of feminist philosophies, beginning with post-

feminism 6¼ feminism. In liberal feminism, women¼men. In radical feminism, women>men. In cultural feminism,

women 6¼ men. In socialist=Marxist feminism, women¼ a caste=class. In womanism, ‘‘a Womanist is to feminist as pur-

ple is to lavender’’ (Walker, 1983, p. xii). In psychoanalytic feminism, woman¼ lack. According to poststructuralist fem-

inism, women¼Ø outside of language and the symbolic order that constructs them. 4See, for example, Aldoory and Toth (2002), Choi and Hon (2002), Farmer and Waugh (1999), Grunig et al. (2001),

Hon (1995); Hon et al. (1992), Simorangkir (2011), Tam, Dozier, Lauzen, and Real (1995), and Wrigley (2002).

396 GOLOMBISKY

Limited Gender Theory in Public Relations: Social Constructionism

Although most public relations feminists embrace the social construction of gender, operational

definitions are rare (Aldoory, 2005; Dow & Condit, 2005; Golombisky, 2006, 2010; Grunig

et al., 2001; Rakow & Nastasia, 2009). Aldoory (2005) observed that feminist scholars in public

relations tend to default to defining ‘‘gender as female’’ and to measuring ‘‘sex differences.’’

She wrote that ‘‘although gender was communicated as a social construction, it was measured

and defined as a classification system based on biology’’ (p. 672). As Aldoory noted, this is

understandable, given that feminist and gender scholars in public relations have focused on

‘‘females in their roles as practitioners and compared females to males in terms of differences

in work variables, such as salary, management level, and perceptions of sexual harassment’’

(p. 672).

In sum, feminist research in pubic relations, in advocating on behalf of women, has tended to

emphasize liberal feminist equality to men. Much less developed in the literature are intersec-

tional and standpoint studies accounting for the particularities of gender understood through

race, ethnicity, sexuality, disability, class, nationality, age, etc. Nor is there much in the feminist

public relations literature on people who do not work in public relations, such as publics, or on

public relations’ roles and influence beyond advancing the mission of the organization.5

Nonetheless, the literature does boast a distinct body of work that merits the label feminist public relations theory.

Five Feminist Public Relations Theoretical Traditions

In addition to understanding feminist scholarship in public relations in terms of historical origins

and professional issues studied, one also might examine the feminist literature in public relations

in terms of work unique to public relations, including velvet ghetto (Cline et al., 1986; Toth &

Cline, 1989), feminine=feminist values (Aldoory, 1998; Grunig, Toth, & Hon, 2000; Rakow,

1989), racial and ethnic specificity such as Kern-Foxworth’s (1989a) acrylic vault and

Pompper’s (2004) ethnic solidarity worldview=acquiescence paradox, Creedon’s (1993) infra-

system in gendered organizations, and intersectionality related to situational publics and the

practitioner-as-public conflict (Vardeman-Winter, Jiang, & Tindall, 2014; Vardeman-Winter,

Tindall, & Jiang, 2013).

Velvet Ghetto as Feminist Public Relations Theory

Velvet ghetto theory has sustained efforts to model the complexities of glass ceiling, sticky

floor, and acrylic vault variables in public relations over time and across a changing social

landscape. Hon’s (1995) groundbreaking work ‘‘toward a feminist theory of public relations’’

provides an exemplar. Her study was theoretically inductive and privileged the voices of her

research subjects to answer the questions ‘‘What factors explain discrimination against women

in public relations?’’ and ‘‘Which liberal=radical feminist strategies can effect equity for

5Moreover, it goes without saying that public relations concentrates on the public sphere, implicitly understood as the

symbolic domain where privileged masculinities are performed, as opposed to the private sphere, relegated to fantasies

about idealized middle-class womanhood and her role in sustaining the heteronormative patriarchal family.

RENEWING THE COMMITMENTS OF FEMINIST PR THEORY 397

women?’’ Explanatory factors included public relations’ marginalization, flawed college

curricula, male-dominated workplaces, sexual harassment, lookism, ageism, gender stereotypes,

women’s balancing acts, and other marketplace factors. Strategies offered included not only

education, women empowering themselves, and working for change from within the system,

but also prescriptions for broader changes in public relations as well as society. Like Hon’s

(1995) research question regarding ‘‘liberal=radical feminist strategies,‘‘ velvet ghetto research

might explain public relations’ interest in liberal and radical feminist thought. Documenting the

status of women in pubic relations lends itself to liberal analysis, and efforts to transform public

relations lean toward radical feminist analysis. As I have shown, however, velvet ghetto theory

may reject unfair gender roles and sexist stereotypes, but its unproblematic assumptions about

‘‘female practitioners’’ depend on what Dow and Condit (2005) criticized as ‘‘simple dummy

variables of male and female biological sex’’ (p. 464).

Feminine=Feminist Values as Feminist Public Relations Theory

Related to velvet ghetto, feminine=feminist values theory posits that values typically

derogated as feminine and associated with or assigned to women, such as being relationally

attuned to cooperation, advance a feminist agenda and make better public relations practice as

defined by two-way symmetrical communication (Grunig, 1989b; Grunig, 2001) and excellence

theory (Dozier, Grunig, & Grunig, 1995; Grunig, 1992b; Grunig, Grunig, & Dozier, 2002; Toth,

2007). Responding to calls to make public relations more macho (Hunt, 1989; Hunt & Thomp-

son, 1987), Rakow (1989) pointed out that masculine management values of competition and

hierarchical chain of command are at odds with good public relations practice. Rakow argued

that public relations might be better off embracing its new feminization, in place of rushing

to frame it as a problem to be fixed.

Unfortunately, Aldoory’s (1998) empirical research on the language of women’s leadership in

public relations unintentionally seemed to strengthen a perceived natural or hardwired essenti-

alist link between women’s so-called natural gender and their so-called naturally attentive caring

communication styles. Later, Grunig et al. (2000, p. 49) suggested that what had been described

as ‘‘feminine values’’ in public relations were actually ‘‘feminist values’’: ‘‘cooperation,

respect, caring, nurturance, interconnection, justice, equity, honesty, sensitivity,’’ among others.

Emphasizing feminine values as strategic essentialism, not biological determinism, Sha (2001)

clarified the difference between derogated feminine values relegated to women and respected

feminine values subscribed to by women and men in public relations. Feminist values theory

in public relations is not intended to position women as naturally or biologically feminine,

although without an explicit entrée into strategic essentialism (see, for example, Schor & Weed,

1989), it is easy to read feminine=feminist values as biology is destiny. Feminine-values-as-

the-equivalent-of-feminism is thoughtful appropriation and resistance designed to unseat and

reframe sexist ideology.

Nevertheless, caution is warranted because it is a slippery slope from strategic essentialism

that reframes stereotypically gendered values associated with people who live as women and

men to reifying and naturalizing such stereotypes (Andsager & Hust, 2005; Fröhlich, 2004;

Fröhlich & Peters, 2007). Although not labeled as such, feminine=feminist values theory in pub-

lic relations can be interpreted as a form of cultural feminism, sometimes known as the different

worlds model, which argues that women and men are reared in, and so live in, what amounts to

398 GOLOMBISKY

separate cultures (Golombisky, 2002). Hence, women develop different ways of being, knowing,

and communicating that are attuned to relational caring and cooperation (Belenky, Clinchy,

Goldberger, & Tarule, 1986; Gilligan, 1982; Tannen, 1990). Cultural feminism is associated

with psychological models of gender, which Grunig et al. (2000) used to define gender as ‘‘bio-

logical functions assigned at birth’’ (p. 51) and sex as ‘‘social rather than biological difference’’

(p. 53). Psychological definitions of gender as nature and sex as nurture are the reverse of social

constructionist models that posit gender as nurture and sex as nature.

Feminist Public Relations Theories of Racial and Ethnic Specificity

Feminist theories of race and ethnicity in public relations push social constructionism toward

critical theory and feminist post-structuralism by accounting for discourse, power relations, and

interlocking identities such as race, ethnicity, and gender. Beginning with Kern-Foxworth’s

(1989a) acrylic vault theory, key work in this area focuses on non-White women of color mak-

ing careers in public relations (Aldoory, 2005; Kern-Foxworth, 1989b; Kern-Foxworth et al.,

1994; Pompper, 2004, 2005, 2007, 2014). The acrylic vault described pervasive and persistent

affirmative action tokenism, in which minority public relations professionals described feeling

trapped in powerless technician ‘‘show positions’’ (Kern-Foxworth, 1989a).

Later, she wrote that little has changed for women of color since the mid-1980s

(Kern-Foxworth, 2004). The majority Whiteness of public relations has not precipitated wide-

spread interest in examining race and ethnicity in public relations, in the same way that the

numerical majority of men in public relations did not precipitate an examination of gender in

public relations—until men weren’t the majority anymore. Race and ethnicity often are treated

as a single category of not White Other and as separable and separate from gender, while also

treating Whiteness as an unraced category. Aldoory (2005, p. 672) found diversity in public rela-

tions defined as racial and ethnic inclusion in the practice of public relations and measured as

‘‘numerical balance.’’ Similarly, Pompper’s (2005) review of the ways public relations scholars

have covered race, ethnicity, and cultural difference across 3 decades of research found diversity

covered as sampling categories and as a public relations problem.

After critiquing the shortfalls of descriptive demography and prescriptive ethics in the public

relations canon, Pompper (2004, p. 289) documented the voices of African American women

working as public relations professionals, who described an ‘‘ethnic solidarity world- view=acquiescence paradox’’ and a unique practice of two-way symmetry enacting different role

interpretations than the literature. The paradox describes the ways participants negotiate a bal-

ancing act between racial=ethnic pride and choosing battles wisely in a world where racism

and sexism interlock to produce a less-than-welcoming work environment for African American

women. The different roles that participants described included pioneering, educating, mentor-

ing, and issues agenda-building. Pompper (2004) then theorized ethnic diversity into a refine-

ment of J. E. Grunig’s (1992b) public relations potential variable in excellence theory.

Pompper (2004, 2005, 2007, 2012, 2014) demonstrated the way gender is always constituted

through race and ethnicity, and vice versa. Pompper informed her social constructionist view

of gender, race, and ethnicity with Black feminisms (Collins, 1990=2000; Dill, 1983; hooks,

1984; Houston, 1992), critical race theory (Crenshaw, 1991; Taylor, 1998; Williams, 1991),

and feminist standpoint theory (Allen, 2000; Collins, 1986, 1997; Hartsock, 1983b). Pompper

(2007) argued, ‘‘Specifically, the conceptual framework of ‘multiracial feminism’ underscores

RENEWING THE COMMITMENTS OF FEMINIST PR THEORY 399

the primary force of ethnicity=race in understanding the social construction of gender by avoid-

ing any unified feminism’’ (pp. 292–293).

Pompper’s (2004, 2005, 2007, 2014) insistence on situated knowledges (Haraway, 1991;

Lorde, 1984) complements Aldoory’s (2005) description of a (re)conceived feminist paradigm in public relations that focuses on gender, power, and diversity. Aldoory (2005, p. 673)

described gender as ‘‘socially constituted though communicative acts,’’ although she stoped

short of invoking performativity. She did, however, describe gendered ‘‘actors’’ who communi-

cate gender, sexuality, race, and ethnicity to create ‘‘situated knowledge’’ (p. 676).

Critical-theoretic, rather than empirical, and reflective of Foucault’s (1979, 1980) discursive con-

struction of reality, Aldoory’s (2005) reimagined feminist paradigm describes gender as learned

(not female), power as discursive (not property), and diversity as contextual (not numerical).

This aligns her work with French poststructural and postmodern feminisms that emphasize sym-

bolic, linguistic, and psychoanalytic systems more than social interaction as the foundations of

the social order, including gender.

Infrasystem as Gender Lens in Feminist Public Relations Theory

If feminine=feminist values theory draws attention to the gendering of public relations

functions, then feminist public relations theories of the gendered organization explain how

organizations work in formal and informal ways to enforce a gendered social arrangement.

Creedon (1993) built on systems theory approaches to the organization, including (as)symmetri-

cal communication. She modeled ‘‘infrasystem’’ as a third structure beyond supra- and subsys-

tems to expose ‘‘assumptions about gender, race, class and sexuality’’ that privilege the

dominant group’s perspectives within organizations. ‘‘Adding an infrasystem analysis,’’ she

argued, ‘‘does not allow systems theorists to ignore gender, race, class and sexuality as a fun-

damental organizing principle’’ (p. 160). Creedon revealed male-defined values, management

bias, and patterns of privilege that drive organizations and systems analysis of them. Creedon’s

‘‘revisionary paradigm,’’ addressing difference, access, voice, and power, has not been widely

adopted. O’Neil (2003), however, argued that organizational structure and environment do

contribute to men’s greater power and access to influence. Examining the relationship between

formal structural power and gendered practitioners’ organizational influence, she found that even

when women and men have equivalent management roles in equivalent-sized organizations, men

are granted greater access to centers of organizational power and influence (O’Neil, 2003).

Neither Creedon (1993) nor O’Neil (2003) explicitly defined gender. Creedon’s (1993)

‘‘critical feminist perspective’’ is ‘‘derivative’’ of deconstructionism (p. 160). Both Creedon’s

and O’Neil’s work, however, might be characterized as radical feminism working to change

unjust systems and power structures.

Feminist Public Relations Applications of Intersectionality

From velvet ghetto to infrasystem, feminist public relations theories focus on the profession

and professionals, and much less so on publics. Jiang, Tindall, and Vardeman-Winter directed

feminist public relations theory toward addressing diverse publics in terms of intersectionality

(Vardeman-Winter et al., 2013, 2014). They argued that an intersectional approach to public

relations research treats gender as ‘‘an oppressed, marginalized, or privileged social interaction

400 GOLOMBISKY

because of its intersection with race, class, sexual orientation, and age, among other identities’’

(Vardeman-Winter et al., 2014, p. 228).

Vardeman-Winter et al. (2014, p. 224) also described a ‘‘practitioner-as-public conflict’’ for

women in public relations. When women are both practitioners and members of the target public,

they may experience a conflict between organizational=career priorities=loyalties and the less

privileged gender realities and priorities of the target public of diverse women. They further

‘‘suggest that we should rethink our roles more as power agents=advocates rather than equals with

or representative of publics’’ (Vardeman-Winter et al., 2013, p. 297). By engaging the significant

methodological challenges of conducting empirical intersectional research, Vardeman-Winter

et al. (2013) joined the leading edge of contemporary academic feminisms, which likewise are

developing intersectional methodologies. Such engagement includes integrating critical theory’s

understanding of power as diffuse and productive in Aldoory’s (2005) sense with material barriers

to accessing institutional centers of authority, hence power, in Hon’s (1995) sense.

Vardeman-Winter et al. (2013, 2014) defined gender as intersectional with all of one’s iden-

tities, and, they wrote, ‘‘We view identities as social constructions’’ (2013, p. 280). They also

located their feminist philosophical foundations in Black feminism and critical race theory.

A strength of feminist public relations theory, and most feminist research in public relations,

remains its grounding in empirical work that improves the lives of diverse women and men in

the applied practices, and to a lesser extent the publics, of public relations. A potential weakness

of feminist public relations theory, and my position in this article, is that it has not taken full

advantage of contemporary approaches to performativity, intersectionality, and feminisms

developed by women of color. Furthermore, focusing on the profession results in a

short-sightedness tied to liberal and radical feminist notions of in=equality instead of public

relations’ role in matters of social justice.

THEORETICAL ADJUSTMENTS AND RECOMMENDATIONS

In this last section before the conclusion, I reclaim performativity as a communication model of

gender that accommodates intersectional embodiment. I also attempt to clarify some dimensions

of intersectionality, including its social justice origins in Black feminism, to build on the work of

feminists who have been developing intersectionality and standpoint theory in public relations

(Pompper, 2007, 2014; Tindall & Waters, 2012; Vardeman-Winter, 2011; Vardeman-Winter

et al., 2013, 2014; Vardeman-Winter & Tindall, 2010; Waymer & Dyson, 2011). Finally, I offer

transnational feminism, third space feminism, and womanism as examples of theory and practice

that carry public relations feminism beyond second wave gender equity.

Performativity

To begin with gender as performative, Rakow and others have argued that gender is something

people do (Aldoory et al., 2009; Butler, 1990, 1993, 2004; Demetrious, 2014; Frye, 1983;

Golombisky, 2006, 2010, 2012; Rakow, 1986, 1989; West & Zimmerman, 1987; Yeomans,

2014). ‘‘Gender is accomplished through embodied performances accountable to social context,

which have social and material effects’’ (Golombisky, 2012, p. 21). Rakow (1986) argued that

‘‘ ‘gender is a verb’ created by and creating communication’’ (p. 11). Accordingly, Rakow’s take

RENEWING THE COMMITMENTS OF FEMINIST PR THEORY 401

on gender performativity is distinctly communicative. Adopting a communicative view of

gender performativity acknowledges material bodies in situ, accommodates embodied agency,

explains shifting enactments of gender over time and space, and displaces the nature-versus-

nurture stalemate. Performativity also accounts for intersectionality, i.e., performative under-

standings of multiple, fluid, and situated identifications, such as race, sexuality, disability,

age, and others, that in the most literal sense constitute gendered embodiment. The utility of

performativity as a theory of gender, however, does not elude Fuss’ (1989) ‘‘risk of reification

and solidification,’’ a risk we nonetheless must take, as others have observed (pp. 18–19).

I have demonstrated that public relations feminists generally embrace the social construction

of gender, as opposed to biological determinism. But socially constructed gender is a slightly

narrower view of fluid identities, such as gender, constructed between bodies from the outside

in. Others lodge a similar critique against poststructuralist views of gender as wholly symbolic

and language-based inscription upon the body (e.g., Alaimo & Hekman, 2008; Barad, 2003;

Fuss, 1989). In each case, gender remains external to the body. These views of gender as social

and=or linguistic effects do not adequately explain embodiment or agency, however constrained

by social taboo and symbolic order or interaction. Specifically, women need to be able to claim

the materiality of their embodied experiences, given the social, economic, legal, scientific, and

religious histories that deny diverse women that ontological right.

Whereas social constructionism is, for the most part, sociological, some public relations feminists

have adopted psychological concepts for operational definitions of gender and sex, which, again, are

not communication-centered. Performativity skips the sex word altogether in favor of gender as the

mechanism that produces and naturalizes ideas about binary sex, women and men, and femininity

and masculinity. Finally, although socially constructed gender is written upon the body from without,

psychologically constructed gender occurs inside the mind, which moves gender toward a form of

hardwired essentialism, not to mention indirect observable. Inside the body versus outside the body

remains an unproductive debate, again framed as an oppositional binary.

For feminist public relations theory, one can sidestep questions about gender’s origins by

defining gender as performative and agreeing to abandon sex because it offers no conceptual

utility for public relations. The interest is in gender, which accounts for not just communicating

women, men, intersex, transgender, and transsexual people, but gendered language, practices,

institutions, and organizations. Gender as Rakow’s (1986, 1989) what people believe and do

enables one to make empirical observations about the communication of gendered performances

and gendered performances as communication, including self-reported beliefs, without resorting

to unsubstantiated claims about the effects of biology, physiology, or anatomy. Gender as per-

formative enables one to document the communication of gender as-if-ness by which people act

as if binary gender is real and important.

Hence, human beings literally materialize gender through ritual enactments, very much in

Carey’s (1992) sense of ritual communication that creates, maintains, repairs, and, over time,

transforms reality. This is communicative performance that makes and breaks gender. Performa-

tivity then also explains the ways gender performances differ across history, geography, society,

culture, context, and individuals, who also enact race, class, sexuality, disability, and more, as

people define and discipline those positionalities within the social relations of their milieux.

If feminist public relations scholarship, for the most part, has assumed ‘‘the standard White

woman in public relations’’ (Aldoory, 2001), she is raced and uncritically presumed to be

able-bodied, cisgendered so that gender identity and birth assignment align, and heterosexual.

402 GOLOMBISKY

Certainly, gender and heteronormativity ‘‘are different mechanisms,’’ but ‘‘they function

reciprocally, each coercing ‘normal’ performances of gender that privilege heterosexuality’’

(Golombisky, 2012, p. 23). Tindall and Waters (2012) put forward the notion of performative

identities in their application of queer theory to a study of gay men working in public relations.

They complicate gender not just because studying gay men forces theoretical questions about

heteronormativity’s interaction with gender, as well as political questions about the heterosexism

in some approaches to gender. Rather, the whole point of queer theory is to upset binaries such

as female=male and gay=straight, and introducing the category of transgender begs further ques-

tions about gender identity and expression. Performativity explains the ways people are hailed to

enact their multiple identifications, as visible and invisible. Furthermore, each person is always

performing multiple intersecting and context-specific identifications.

Intersectionality

Intersectionality ‘‘emphasizes the interlocking effects of race, class, gender, and sexuality,

highlighting the ways in which categories of identity and structures of inequality are mutually

constituted and defy separation into discrete categories of analysis,’’ wrote Dill and Kohlman

(2012, p. 154). McCall (2005) posited intersectionality as one of the greatest contributions of

feminist theory to date. More accurately, intersectionality emerges from critical race theory

and US first-wave Black feminist critiques of White feminism’s racisms. Crenshaw (1989,

1991) applied the word intersectionality to express the specific marginalized and invisible social

locations of African American women based on race, gender, class, sexuality, and nationality in

relation to not only violence against women, but also social and legal responses to violence

against women. In revisiting intersectionality, I hope to clarify key dimensions:

. An individual’s many identifications interlock so that one’s experiences of gender are

predicated upon one’s simultaneous experiences of gender identity, race, ethnicity,

economic and social class, sexuality, ability, nationality, and religion, for example.

. An individual’s identifications likely include privileges and oppressions interlocking

concurrently.

. There are important differences between avowed and ascribed identifications, which

trace power relations.

. There is multifaceted interaction among (a) the individual’s sense of self, (b) the indivi-

dual’s memberships with various social groups from household to community and cit-

izenship (e.g., local, virtual, and imagined), and (c) the individual’s systematic

conscription into the social order’s institutions.

. Extant categories of identification, such as gender and race, are constructed and

provisional, and therefore do not oblige between invisible, hybrid, mixed, liminal, and

interstitial positions.

. Labels within categories of identification, such as woman=man and gay=straight, tend to

default to positive=negative binaries and do not oblige between invisible, hybrid, mixed,

liminal, and interstitial positions.

. The dynamics of power may be specific and institutionally authorized and=or diffuse,

productive, and thus classically hegemonic.

. Intersectional analysis by definition engages in the work of social justice.

RENEWING THE COMMITMENTS OF FEMINIST PR THEORY 403

Additionally, I argue that identity and identities invite thinking that solidifies, reifies, and

essentializes notions of gender, race, ability, sexuality, and so on, as Fuss (1989) predicted. I

propose using the words identify and identification to encourage mindfulness of performativity

as doing, embodied enactment, in lieu of an essential and static state of being. Positionality refers to the situated intersectional individual or group indicating where individuals or groups

are located, in preference to who they are, within symbolic, social, and material systems and

institutions. Difference lies between individuals or groups, not within the Other, subordinated,

oppressed, marginalized, or (social or numerical) minority, which leaves the dominant,

privileged, mainstream, majority positionality unchallenged.

To complicate things, while advocating on behalf of ‘‘erased voices of the marginalized’’

(Kim & Dutta, 2009, p. 146), it is also important to reject deficit models. Oppressed, marginal,

or minority positionalities do not always lack power or resistance and are not necessarily experi-

enced negatively, instead of as sources of strength, empowerment, and pride. Then, too, there

remain those unrecognized interstitial positionalities, for example between man and woman. It

requires concentration to accommodate if not embrace both=and, complexity, and ambiguity.

Standpoint Theory

If intersectional identifications position us within social relations, then standpoint theory

explains a self-aware positionality. Early standpoint theory posited that members of the

oppressed group have an advantaged viewpoint by understanding the dominant and the sub-

ordinate groups’ sightlines on reality while the dominant group remains ignorant of all but

its own worldview; today standpoint theory asks people to be reflexive about their intersec-

tional positionalities and privileges within systems of knowledge and structures of power

(Allen, 2000; Collins, 1986, 1997; Harding, 1986, 1993, 1997, 2012; Hartsock, 1983b,

1983b, 1997, 1998; Pompper, 2007). Positionality may or may not predict awareness of privi-

lege or oppression—much less issue engagement or involvement. Beyond situational theory

(Aldoory & Sha, 2007; Grunig, 1989a, 1997; Vardeman-Winter et al., 2013), members of sub-

ordinate groups do not necessarily recognize their positionalities as oppressed, as the practice

of feminist consciousness-raising bears out. Nor do members of the privileged group generally

have an appreciation for their privilege to assume that theirs is the only reality. One achieves a

reflexive standpoint by conscious effort. From the positionalities of those ascribed as Other,

Dubois’ (1903) ‘‘double-consciousness’’ explains a standpoint that recognizes one’s own as

well as dominant perspectives. One also might distinguish between standpoints as strategies

for survival and even subtly subversive resistance within a hostile system and standpoints

as Sandoval’s (1991, 2000) self-aware oppositional consciousness engaged with transforming

the system.

Related to the intersectional analysis of publics, practitioners, and the people who consent to

participate in the research conducted by scholars, feminist standpoint epistemology reminds

scholars to be reflexive about their own positionalities and identifications as knowers and pro-

ducers of knowledge—not just public relations researchers and educators but practitioners, too.

Furthermore, in Western culture, the act of knowledge seeking, like the real world practice of

public relations, can take on the character and habits of imperialism, colonization, and

exploitation, particularly in light of a globalization that reads as neocolonialism.

404 GOLOMBISKY

Transnational Feminism, The Third Space, and Womanism

As intersectionality institutionalizes the scope of feminisms’ mandate beyond gender,

transnationalism also increases feminisms’ relevance in an era of global markets. Before closing,

I recommend transnational feminism, third space feminism, and womanist practices as examples

of expanding the theoretical repertoire for feminist public relations scholarship. Transnational,

third space, and womanist feminisms are compatible with performative intersectional identifica-

tions; they emerge from critiques of White Anglo heteronormative able-bodied middle-class US

feminisms; they privilege ‘‘Othered’’ identifications as integral to the politics of progressive

social transformation; yet they deny essentialist notions of identities. For public relations fem-

inists, transnational, third space, and womanist feminisms shift our social justice commitments

to different kinds of agendas; they make public relations answerable for its participation in neo-

liberal and neocolonial globalization; they foreground interstitial positionalities, practices, and

knowledges; and they give us tools for social justice interventions.

Transnational Feminism

As Bardhan (2013) described public relations practitioners’ uncritical enthusiasm for corpor-

atized globalization, Dingo (2012) described transnational feminism as providing the ‘‘political

edge’’ to globalization (p. 9). Transnational feminists scrutinize the human and environmental

consequences of flows of people, plants, animals, organisms, diseases, resources, waste, pollu-

tants, poverty, commerce, capital, culture, information, influence, jobs, production, goods, ser-

vices, etc., and nation=city-states across geopolitical borders, material, symbolic, and virtual.

Transnational feminism critiques neoliberal endorsement of globalizing capitalism, free markets,

and individual choice as the means for all people to achieve wealth, health, and happiness to the

extent that failure to thrive is framed as the fault of individuals, not systemic injustice or exploi-

tation. Neoliberalism shows up in not only for-profit, but also nonprofit, government, develop-

ment, and humanitarian discourses, policies, and practices, including those intended to benefit

women, and all of which are enabled by public relations. For example, the optimistic rhetoric

of microfinance disguises neoliberal values of personal responsibility and entrepreneurship as

social justice goals. Public relations may be unable or unwilling to divorce itself from neoliberal

corporatization; nevertheless, the critique must be lodged.

Transnational feminism is related to, but distinguishable from, global feminism promoting univer-

sal human rights, sometimes criticized as narrowly Eurocentric in definition and scope. Informing

transnational feminism, critics of global feminism include, among others, postcolonial, third world,

and indigenous feminisms. Building on Spivak’s (1988) call to include gender analysis in subaltern

studies, postcolonial feminism speaks from the unrecognized perspectives of formerly colonized

peoples, especially women, to name the cultural and financial imperialism of multinational corpora-

tions and international organizations as forms of neocolonialism. Viewing public relations through a

postcolonial feminist lens, Sison (2014) called on public relations to recognize its Western neocolo-

nial tendencies, seek out the invisible perspectives of marginalized peoples, and engage in the causes

of social justice. Distinguishable from postcolonial feminism, third world feminism

refers to the colonized, neocolonized or decolonized countries (of Asia, Africa, and Latin America)

whose economic and political structures have been deformed within the colonial process, and to

RENEWING THE COMMITMENTS OF FEMINIST PR THEORY 405

Black, Asian, Latino, and indigenous peoples in North America, Europe, and Australia. (Mohanty

et al., 1991, p. ix)

In answering the racism, ethnocentrism, classism, and heterosexism of first world feminisms,

third world and US third world feminisms also celebrate non-White women of color (Mohanty,

1988; Mohanty et al., 1991; Sandoval, 1991).

Using HIV=AIDS as an example, Chilisa (2012) described the well-funded West that exports

its own public health worldview and agenda to Africa to benefit the West, that treats African

women as a disposable Other whose bodies are targeted for drug trials never meant to benefit

them, and that engages in untested public health campaigns that fail because they do not address

the circumstances of African women’s lives. In contrast, indigenous feminisms, particular to the

conditions that produce them, honor local participation in governance, and work from local

knowledge systems, which can be incomprehensible to outsiders who don’t make the effort.

Making the effort might be a matter of life and death viewed in the context of the 2014 Ebola

epidemic in West Africa. Indigenous forms of feminism that diagnose and intervene in local

issues complement transnational feminism.

Furthermore, as Sandoval (1991, 2000) reminded people, the first world is the third world for

women of color and other disenfranchised groups. It is important to understand indigenous,

transnational, and third world feminisms as relevant at home, wherever ‘‘home’’ is, not imagined

faraway exotic locales. For example, race, ethnicity, and class complicated US women’s inter-

pretation’s of public health messages about breast cancer screening, which seemed to target

White women with access to healthcare, even though this group has the lowest risk

(Vardeman-Winter et al., 2014). Transnational feminism honors the local while monitoring glo-

bal trending and holds public relations responsible for its participation in neocolonial globaliza-

tion and Western White heteronormative able-bodied ideas about what counts as women’s

issues.

Third Space Feminism

If transnational feminism acquaints public relations with first-world biases, third space

feminism offers public relations a mechanism for pulling into relief lived human-scale interstitial

realities. Third space feminism prioritizes marginalized positionalities and ruptures dualisms by

a variety of embodied and rhetorical means (not the least of which is deploying the ordinal third

that preempts defaulting to unconscious dichotomies).6 Building on Anzaldúa’s (1987) queer

6In that sense, queering as a verb and trans-ing as Noble’s (2012) method are related, too. Queer theory, although not

strictly feminist, refuses norms, classification, and codification. Indeed, queer theory is a contradiction of terms. Here

queer is not about the identity politics of sexualities. Rather, queering requires active disordering of everything familiar,

such as unsettling pieties about public relations. Queering practices are exhaustive (and exhausting) processes of decon-

struction. Like queer theory, trans- as a method that destabilizes also not only exceeds its relationship with the politics of

sexualities, but also radically deconstructs. Noble (2102) argued that althoughqueering denies stable categories, trans-ing

flows around categories to accommodate excesses uncontained=able by commonsense categories, which gets back to

between, invisible, hybrid, mixed, liminal, and interstitial locations and positionalities. Derrida’s (1973) différance also

might be considered a related concept in the sense of proposing logics to deconstruct binaries; however, Sandoval (2000,

p. 46) noted that mainstream US feminism in the 1980s responded to the ‘‘theoretical problem’’ posed by US third world

feminism not by engaging with its critique, but by importing French feminism’s yearning for différance.

406 GOLOMBISKY

mixed-race woman in the borderlands, Sandoval’s (1991) third space interstitial oppositional

consciousness, and Pérez’s (1999) decolonial third space feminism, Chicana feminists have been

instrumental in developing third space feminism (Ba~nnuelos, 2006; Licona, 2005; Villenas, 2006).

The third space can be understood as interstitial social location and practice. As social

location, the third space reveals intangible, liminal, borderland, hybrid, mixed, migrant, and=or

or diasporic gaps in cataloging and categorizing people and their worlds. Life in third spaces, by

necessity, negotiates material and symbolic contradictions, ambiguities, and dilemmas posed

within particular political economies and social contexts. Such negotiations are not theoretically

abstract; they are born of necessity for surviving and thriving in seemingly impossible and

untenable positionalities (Ba~nnuelos, 2006; Khan, 1998; Pérez, 1999; Sandoval, 1991, 2000;

Villenas, 2006).

Third space agency communicates by way of mischievous, disobedient practices that resist,

disrupt, and displace authority, history, and canon (Ba~nnuelos, 2006; Bhabha, 1990; Khan, 1998;

Licona, 2005; Pérez, 1999; Villenas, 2006). Third space practices have the potential to be trans-

forming and emancipatory for individuals and groups. Pérez’s (1999) decolonial third space

feminism describes women whose political agency is circumscribed by, while also altering

and deflecting of, the arc of patriarchy. The third space as practice might explain the ‘‘paradoxi-

cal themes of ethnic solidarity worldview and acquiescence’’ described by African American

public relations professionals in Pompper’s (2004, p. 269) study. The third space also might

account for Latina public relations professionals negotiating the contradictions of their between and their among identifications, as well as their practices that both enable and resist oppressive

and discriminatory workplaces (Pompper, 2007). For public relations feminist theory, the third

space forces productively complex perspectives, voices, and alliances to generate startling

approaches, engage unregistered voices, and rally unexpected relationships.

Womanist Tactics

Some forms of feminist theory do seem to offer tactical, rather than ideological or philosophi-

cal, utility to public relations feminists. For example, Sandoval’s (2000, p. 51) ‘‘differential con-

sciousness,’’ described as ‘‘tactical subjectivity,’’ functions to mobilize alliances across feminist

topoi. Differential consciousness as praxis facilitates ‘‘affinities of attraction’’ that do not require

wholesale subscription or pledges of undying allegiance. For public relations, this is coalition

building for getting things done.

Honoring Walker’s (1983) Womanist politics and intended to be practical, Maparyan’s

(2012) ‘‘womanist change modalities’’ to ‘‘influence social and ecological transformation’’

(p. 51) read like a toolbox of feminist public relations tactics, including self-care, harmonizing

and coordinating, dialogue, hospitality, mutual aid and self-help, African models of mothering as

love and leadership, and physical and spiritual healing. She also described three other change

practices: siddon look, standing in, and the fly-over. ‘‘Siddon look,’’ about facilitating mediation

and arbitration, translates literally as ‘‘sit down and look,’’ a ‘‘belligerent pacifism’’ that forces

parties in escalating tension to stop and think (pp. 60–61). ‘‘Standing in,’’ or ‘‘creating the

migration without leaving,’’ is ‘‘a conscious decision’’ to continue to work for change from

the inside of ‘‘a putatively oppressive institution’’ (p. 70). The ‘‘fly-over’’ is a form of leader-

ship for ‘‘fast-tracking change’’ that refuses to continue the talking for the pleasure of talking but

instead gets on with the work (p. 74).

RENEWING THE COMMITMENTS OF FEMINIST PR THEORY 407

Transnational, third space, and womanist feminisms critique, theorize, and practice feminisms

differently in a world that has become communicatively global, corporately neocolonial, and

culturally diasporic. US public relations is not immune to such forces, as it exports around

the world its own vision of public relations as a field, set of professional practices, academic

discipline, and feminist agenda.7

CONCLUSION

Feminist scholarship flourishes in public relations. So do feminist theories of public relations,

whether empirical (Hon, 1995) or critical (Aldoory, 2005). Feminist public relations theory

has been especially invested in the study of women as practitioners, which, in turn, has lent itself

to something of a false dichotomy between thinking informed by liberal feminist women-in-the-

organization and radical feminist change-the-organization. Both to the discipline’s credit and

shame, critiques of this work as too narrowly focused on ‘‘the standard White women in public

relations’’ (Aldoory, 2001) began early but necessarily continue, from Kern-Foxworth (1989a,

1989b) to Pompper (2014). Intersectional analysis is a more recent development, as is feminist

theory applied to the study of publics (Vardeman-Winter et al., 2013, 2014). However, there

remains work to do examining compounding intersectional positionalities due to ethnicity, class,

age, ability, sexuality, gender identity, nationality, and religion. Furthermore, interstitiality and

the third space pose questions about the constructedness of such categories in the first place,

along with who is=is not interpellated through them. Feminist public relations theory is also well

qualified to ask transnational questions about the consequences of the discipline’s disposition to

privilege what is Western, European, first-world, US-centric, neoliberal, and neocolonial. Inter-

sectionality and transnationalism, developed by US and third world women of color feminisms,

represent the foundations of today’s academic feminisms (National Women’s Studies Associ-

ation, 2015). Intersectionality and transnationalism also represent opportunity for feminist public

relations theory with regard to advancing canon, curriculum, pedagogy, and, ultimately, practice.

My aim here is to expand the varieties of feminist thought nourishing public relations. I argue

that if practitioners embrace their communication savvy with regard to performativity, intersec-

tional identification, and social justice goals, then they improve not only their field, but also, by

their own mission, the worlds they live in. I have proposed that interpreting gender as performa-

tive, or something people do, is profoundly communicative; gender as performative reveals the

paradoxes of difference as communication problems and accommodates the body and agency

without resorting to biological determinism or cultural essentialism. Gender performativity

also reclaims the pivotal theoretical legacy of Lana Rakow as a communication feminist,

and performativity-as-communication accommodates intersectionality as identification and

interstitial location and practice.

7To be sure, I do not do justice to this work. Nor do I have the luxury here to cover the breadth of contemporary

feminisms underutilized in public relations. For example, what might one learn from Middle-Eastern, Arab, Muslim,

and Islamic feminist communication scholarship that assumes that women are expressive agents even activists in their

inhabited realities (Al-Mahadin, 2011; Eltantawy, 2013, Khamis, 2010)? Or, for instance, I submit that new material fem-

inism provides a transnational environmental perspective that avoids the essentialism problems of second-wave eco-fem-

inisms and also still works from feminist critiques of science without rejecting science. (See, for example, Alaimo &

Hekman, 2008; Barad, 2003; Frost, 2011; Grosz, 2004.).

408 GOLOMBISKY

Adjusting one’s feminist commitments in terms of social justice increases the theoretical,

philosophical, methodological, and tactical tools available to public relations feminists. In shift-

ing from equality to to social justice for, however, one’s definitions of social justice cannot be

nebulous if one wants to avoid being dismissed as blue sky. More than exposing European

notions of social and justice, sufficiently delimited operational definitions of social justice are

necessary for establishing and critiquing goals, not to mention gauging progress. This actually

might be a more difficult task than it appears.8 For the moment, however, I define social justice

as the sustainable material and social circumstances in which all people enjoy general wellbeing,

participate in self-determining communities, and thrive in the pursuit of fulfilling lives.

Finally, I urge public relations feminists to embrace social justice as communication acti-

vism—political, polyvocal, and transformative, per Wackwitz and Rakow (2007). This kind

of communication activism, although reflexive about standpoint and power relations, builds coa-

litions, something akin to Sandoval’s (2000, p. 57) ‘‘differential consciousness.’’ Similarly,

Maparyan (2012) wrote that womanist practices are ‘‘invitational rather than oppositional,

although they evince a certain feisty spiritedness’’ (p. 84). Whether individuals are scholars, tea-

chers, researchers, practitioners, or some combination thereof, they can think of what they do as

assembling collaborative alliances to effect social transformation. On balance, that is what prac-

titioners do in public relations anyway: engage voices, build relationships, and facilitate change.

In revisiting the impressive body of feminist scholarship in public relations, I hope to inspire

renewed commitments to feminist public relations theory not just for better public relations,

but for a better world as a result of public relations.

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  • THE THEORETICAL FOUNDATIONS OF PUBLIC RELATIONS... FEMINIST COMMITMENTS
    • Feminist Theory: Definitions and Commitments
    • Feminist Communication Theory: Definitions and Commitments
    • Gender Theory and the Paradoxes of Difference
  • FEMINIST SCHOLARSHIP IN PUBLIC RELATIONS
    • Origins of Feminist Scholarship in Public Relations: Velvet Ghetto
    • Feminist Issues in Public Relations Research: Gendered Practitioners
  • Feminist Thought in Public Relations: Liberal and Radical<footnoteref linkend=
    • Limited Gender Theory in Public Relations: Social Constructionism
    • Five Feminist Public Relations Theoretical Traditions
      • Velvet Ghetto as Feminist Public Relations Theory
      • Feminine...Feminist Values as Feminist Public Relations Theory
      • Feminist Public Relations Theories of Racial and Ethnic Specificity
      • Infrasystem as Gender Lens in Feminist Public Relations Theory
      • Feminist Public Relations Applications of Intersectionality
  • THEORETICAL ADJUSTMENTS AND RECOMMENDATIONS
    • Performativity
    • Intersectionality
    • Standpoint Theory
    • Transnational Feminism, The Third Space, and Womanism
      • Transnational Feminism
      • Third Space Feminism
      • Womanist Tactics
  • CONCLUSION
  • REFERENCES