Assignment Help - Written APA Compliant & No Plagiarism ( 2 Page)
In Q2, you will be designing a brand for each target segment that you and your team have selected using market research. Understanding customer preferences, which is at the heart of the market research will be key to creating products that will sell to your target markets. This week you will be completing of the Microsimulation of Product Design - The QFD technique, and learning about the 5 fitnesses in your seminar to help you gain additional knowledge about customer expectations.
For this Discussion, you will be:
Main Response
· Presenting a summary of the importance of QFD to both your product design process and your marketing strategy development. Use your readings/videos from this week plus at least 2 other scholarly sources.
· Selecting at least one product line from the simulation (Recreation, Mountain, Speed) and completing a QFD. You can use the model from the simulation, information from the readings, the YouTube video, or another source you uncover in your research.
· Adding to the QFD the Fitness to Latent Requirement-Fitness #4, and Fitness to Society #5A due to the fact that QFD looks at current needs,
· Providing detail on how you determined customer needs both for the QFD and for the fitness additions
· Seeking feedback from your peers on areas that you would like to see strengthened in your approach.
· As part of the initial response, provide the QFD work you completed. You may either paste this information into the Discussion area or create an attachment (i.e., word doc or PowerPoint).
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Reading materials and video info
UNIT 2
· Webber, L. & Wallace, M. (2007). Quality control for dummies. Hoboken, NJ: Wiley Publishing, Inc.
Read Chapters 6 and 18
Read Chapter 6
· Greiner, M. (2010). Look at customer needs to set strategy [Video file].
· Canavor, N. (2013). Business writing for dummies. Hoboken, NJ: Wiley Publishing, Inc.
Read Chapter 8
Other links and Resources
· Marketplace: What is customer value?
· Nosillacast. (2015, June 10). Fun with QFDs [Video file].
· Schneiderman, A. M. (2006). The fifth fitness, a new quality dimension.
QFD Model.xlsx
Sheet1
| Customer Wants/ Needs | Recreational | Mountain | ||||||
| Data from Simulation | Objective Data | Value to You (Subjective) | Total | Data from Simulation | Objective Data | Value to You (Subjective) | Total | |
| Colorful | 116 | 9 | 3 | 27 | 120 | 9 | 1 | 9 |
| Fits rider's personality | 116 | 9 | 3 | 27 | 113 | 3 | 9 | 27 |
| Simple to use | 121 | 9 | 9 | 81 | 102 | 1 | 3 | 3 |
| Safety | 121 | 9 | 9 | 81 | 112 | 3 | 9 | 27 |
| Low Price Point | 117 | 9 | 9 | 81 | 98 | 1 | 3 | 3 |
| Sleek | 104 | 1 | 1 | 1 | 83 | 1 | 3 | 3 |
| Stylish | 111 | 3 | 3 | 9 | 118 | 9 | 3 | 27 |
| Easy to ride | 124 | 9 | 9 | 81 | 100 | 1 | 3 | 3 |
| Comfortable | 124 | 9 | 9 | 81 | 95 | 1 | 9 | 9 |
| Soft ride | 115 | 3 | 3 | 9 | 89 | 1 | 9 | 9 |
| Repair, parts, support nearby | 119 | 9 | 9 | 81 | 121 | 9 | 9 | 81 |
| Can handle rough terrain | 111 | 3 | 3 | 9 | 128 | 9 | 9 | 81 |
| Can stop quickly | 114 | 3 | 3 | 9 | 123 | 9 | 3 | 27 |
| Precise speed control-turns, hills | 103 | 1 | 1 | 1 | 106 | 3 | 3 | 9 |
| On-road and off-road capabilities | 114 | 3 | 3 | 9 | 95 | 1 | 9 | 9 |
| Can carry things | 117 | 9 | 3 | 27 | 104 | 1 | 3 | 3 |
| Durable | 108 | 3 | 3 | 9 | 127 | 9 | 9 | 81 |
| Feel young at heart | 120 | 9 | 9 | 81 | 115 | 3 | 9 | 27 |
| Can turn sharply | 113 | 3 | 3 | 9 | 124 | 9 | 9 | 81 |
| Light weight | 115 | 3 | 3 | 9 | 121 | 9 | 3 | 27 |
| High visibility | 117 | 9 | 3 | 27 | 103 | 1 | 1 | 1 |
| Easiliy handles change in incline | 107 | 3 | 1 | 3 | 131 | 9 | 9 | 81 |
| Speed | 110 | 3 | 3 | 9 | 109 | 3 | 3 | 9 |
| Shifts smoothly | 118 | 9 | 9 | 81 | 118 | 9 | 3 | 27 |
| Provides competitive advantage | 98 | 1 | 9 | 9 | 117 | 9 | 9 | 81 |
| Aerodynamic | 80 | 1 | 3 | 3 | 88 | 1 | 3 | 3 |
| Rider expertise required | 103 | 1 | 3 | 3 | 123 | 9 | 3 | 27 |
| Status symbol/ exclusivity | 111 | 3 | 9 | 27 | 121 | 9 | 9 | 81 |
| Navigation Assistance | 115 | 3 | 3 | 9 | 117 | 9 | 1 | 9 |
| Soften the impact of rough terrain | 116 | 9 | 9 | 81 | 124 | 9 | 9 | 81 |
| Environmentally friendly | 119 | 9 | 9 | 81 | 122 | 9 | 9 | 81 |
| 1055 | 1027 |