Journal

Case Study

Question 1: Relate the main characters of this case study and their roles with L-NEAT. Describe what motivates each character and who are considered stakeholders.

The main characters are as follows:

Jason Young, Community Leadership Program (CLP & recent Executive Director of the L-NEAT)

Ella Starr CLP Director

Craig King CLP Graduate and Deputy Fire Chief

These are the main characters of the L-NEAT. The major function of Young was to select the best volunteers for the non-profit organization. He also knows that the company needs to have vibrant staff for organizational growth. He has the basic qualities of leaders and he knows very well about the duties of the employees under his supervision. Just because of his mesmerizing personality and perfect leadership qualities have inspired Ella and she joined the organization. But she is unaware of the mission of the organization.

On the other hand Craig King is very much familiar with the mission of the organization. He also knows the importance of the organization within the community and is eager to work under the supervision of Young. Fundraisers and Community outreach are the stakeholders that actively participate in the programs held by Young for fundraising.

Question 2: Compare Ella Starr and Craig King as board members and followers for L-NEAT. Distinguish the ways their actions affect the overall successes and failures of L-NEAT.

Ella Starr is a young lady who has a passion to work for society. Although she does not know the exact mission of the company but is willing to do more for the organization. She is very much supportive and is impressed with the personality of Young. She is beneficial for the organization because L-NEAT needs funds on urgent basis and she has very strong connections that helped Young to collect funds.

On the other hand, King is a mature person and a volunteer to work for the organization and he is very clear about the mission of the organization. He has the knowledge about fire safety and eagerly wants to make his contributions in this regard. Ella does not initiate the volunteer work herself while King remains always ready to do work for the benefit of the organization.

Question 3: Consider the role of the board of directors and staff in relation to the rising tension between L-NEAT and NEAT. Analyze what is occurring within L-NEAT to promote the disequilibrium.

Ross Hill an inexperienced member became the board chair of the organization. Just because of her lack of experience she had made many poor decisions. These decisions have affected the working of the organization. Ross has to hire an outsider in the absence of Young. Because now the operations of the L-NEAT spread around the country and there are certain management levels involved. Volunteers have to report other managers rather than Young. The wrong decision of hiring by the Ross and Tomas (Regional Director) arose several questions about the inability of the board members. Volunteers started gossiping about this and they did not care for their actions as well.

On the other hand, Ella felt worthless under the supervision of Ross and Thomas. Although she was not very much aware of the mission of the organization she remained fruitful for the fundraising process of the company. She felt that she could work with L-NEAT rather the reorganized NEAT under the supervision of Young so she decided to move on and worked for other organizations.

Question 4: Jason Young appears to be the L-NEAT hero. Examine his actions. To what extent did his actions contribute to the successes or failures of the followers and the organization? To what extent did the actions of the followers contribute to Young’s successes or failures?

Jason Young is the true hero of the organization. He joined the firm when the business was trembling. There was no future for the organization. There was lack of funds. Volunteers were leaving the firm or many had already left the organization. In that critical situation Young grasped the reign of the organization.

He appointed such volunteers that could do their best and that we're willing to perform for the betterment of the society. He had all the qualities that a leader possesses. He selected Ella because of her strong leads of the stakeholders that can provide sufficient funds for the betterment of the organization. Then he started organizing different parties and competitions that enhanced the interest of the investors. They were ready to invest. Just because of the investment that L-NEAT started working on sound basis. The operational activities started to grow because new volunteers started to enter the organization. That is the main reason that the organization started to grow on regional basis.

Furthermore, he hired King who had clear information and understanding of the mission of the organization. He was eager to perform activities for the betterment of society. He was very passionate and wanted to give clear concepts about fire security to society. So we can say that Young is a true leader. His efforts brought prosperity to the L-NEAT. Just because of his efforts sincere people started working with the organization that has true skills and capabilities.

Question 5: Distinguish the different roles that mission-driven and leader-driven followers played at L-NEAT. Examine the actions of those followers and their effects on the outcome of the case study.

Mission-driven followers like King have strong ties with the organization. They do not care for the board members and higher authorities. They have concerned with the mission of the organization and they work for the betterment of the organization. They do not care for any change that takes place within the organization.

On the other hand, leader driven followers work for the leaders and they do not work for the organization. They can leave the organization if their leader leaves the firm like Ella. Such people can create enormous problems for the business.

Question 6: Use the follower typology of either Kelley or Kellerman to categorize the characters in the case study.

Jason Young (Star Follower and Active Follower)

Ella Starr (Sheep or Bystanders)

Craig King (Star Follower and Active Follower)

Rose Hill (Star Follower and Active Follower)

Robert Thomas (Star Follower and Active Follower)

Reference

“Motivation Theory and Leadership (Links to an external site.)” Updated March 2019, Viewed on Sep 2019, https://www.money-zine.com/career-development/leadership-skill/motivation-theory-and-leadership/ (Links to an external site.)

“Pustelnik. P”, “5 Theories of Motivation a Leader should know”, Viewed Sep 2019, https://www.future-processing.pl/blog/5-theories-of-motivation-a-leader-should-know/ (Links to an external site.)