Need a Rewrite 6 responses

Discussion 3

Brenda Meinzen

WednesdayJan 27 at 8:23am

Manage Discussion Entry

1. Create process maps for the “before” and “after” order management processes. Use Figure 8.15 as a guide. Start from when the consumer places the order and end when the shipment is made.

Before:

· Customer places order and is received

· OMS Inventory Check

· In stock, if no backorder/customer notified, if yes move to 4

· Order transferred to WMS/picked

· WMS transfers to TMS for shipment

· Customer notified of shipment

After:

· Customer places order and is received

· OMS Inventory Check – should be real time so customer knows availability

· Customer selects delivery date – TMS calculates days to delivery in real time

· Order transferred to WMS/picked

· WMS transfers to TMS for shipment on selected date

· Customer notified of shipment on selected date

Brenda 

References

Coyle, J. J., Langley, C. J., Novack, R. A., & Gibson, B. J. (2017). Supply chain management: A logistics perspective (10th ed.). Cengage Learning

Malcolm Erwin

Malcolm Erwin

WednesdayJan 27 at 9:43pm

Manage Discussion Entry

1. Create process maps for the “before” and “after” order management processes. Use Figure 8.15 as a guide. Start from when the consumer places the order and end when the shipment is made.

Before:

· Prepare/ Place Order

· Order placed online.

· Receive Enter & Validate Order

· Notification of order received

· Receive Inventory/ Order management system (OMS)

· Check availability of item in inventory

· If not on-hand customer receives back order status

· If available, OMS would send order to Warehouse Management System

· Determine Delivery Date/ Warehouse Management System (WMS)

· Picked order in which they were received

· Consolidate Order

· Plan and build loads

· Route shipments

· Transportation Management System (TMS)

· Select Carriers and Rate shipments

· Receive items Schedules for shipment 

· Load Vehicle and Generate Shipping Docs

· Ship Product for delivery to customer

· Shipped customer receives notice of shipment

After:

· Order placed against a known stock item with the delivery date selected.

· TMS determines ship date.

· WMS determines required pick time.

· Product is picked at a determined time.

· Product is shipped.

· Shipping notice sent to the customer.

References

Coyle, J. J., Langley, C. J., Novack, R. A., & Gibson, B. J. (2017). Supply chain management: A logistics perspective (10th ed.). Cengage Learning

Edited by Malcolm Erwin on Jan 27 at 9:44pm