responses to discussions

While working as a newly employed personnel in one of the local stores, I encountered countless scenarios that had in one way or the other resulted to a conflict. One of the most memorable occasion involved a conflict that had emerged with amid a group of employees working in the evening shift. The primary source of conflict associated with different factors including poor communication amid the supervisors and the employees, harassment, and limited resources. In details, the conflict that had emerged was specifically associated with the fact that the store’s supervisor had issued unclear instructions about a package that was about to be delivered by the manufacturers. Regardless of the fact that the number of employees entitled to handle the task of unpacking the merchandise was minimal, the harsh supervisors was shouting harshly at everyone to carry extra boxes.

Notably, there are a variety of approaches that could be assimilated to help improve the quality of conflict in a team (Forsyth, 2012). Some of the effective approaches regards to providing communication skills training, provisioning conflict resolution training and implement team building activities.

Part 2: Creativity in Teams

The three indices of creativity categorically involves the aspects of talent index, technology index, and tolerance index. After a comprehensive analysis on the concept of creativity, one can identify a variety of strategic approaches that can undoubtedly help in promoting one’s creativity. One of the most effective strategy primarily regards to the idea of emulating individuals perceived to be more creative (Loertscher, 2014). The approach could on the other hand involve acquiring or being inspired by those who have entirely secured their place in history. A similar approach that has undoubtedly been acknowledged as a more effective approach considered with the aim of boosting one’s creativity to a whole new level regards to collaboration. Collaborating with other individuals allows one to learn more and at the same time become more creative.

References:

Forsyth, A. (2012). Workplace conflict resolution in Australia: the dominance of the public dispute resolution framework and the limited role of ADR. International Journal of Human Resource Management, 23(3), 476-494. doi:10.1080/09585192.2012.641080

Loertscher, D. V. (2014). Sparking Student Creativity: Practical Ways to Promote Innovative Thinking and Problem Solving. Teacher Librarian, 42(2), 48.