Organizational leadership
Answer the following question in 200 words with reference and citation
1. Reflecting on a change (personal or professional) that failed, how Kotter's 8 steps to change could bring different outcome?
2. Discuss what would be your strategy if you were called upon to be a change agent for your organization. How would you begin, gather information, and create buy-in for your ideas? How would you justify the business’ need for change?