DisasterRecoveryPlan.docx

Running head: DISASTER RECOVERY PLAN 1

DISASTER RECOVERY PLAN 14

Disaster Recovery Plan

Kotteswara rao makkena

Vijay Chilakala

Mahesh Babu Devagiri

Wilmington University

6/21/2018

Table of Contents Introduction 3 Background Information 3 Design of the Disaster Recovery Plan 4 Assumptions 5 Disaster Recovery Plan Development 6 Disaster Recovery Plan Maintenance 7 Disaster Recovery Plan Testing 7 Disaster Recovery Organization 8 Teams Involved In the Disaster Recovery Plan 8 Action Procedures in the Event Of a Disaster 10 Conclusion 12 References 13

Introduction

Disaster recovery plan (DRP) refers to set of procedures or documented process with the objective of recovering or protecting a business, institution or a premise in the event of a calamity. The DRP plan which is in written form stipulates the procedures an institution or organization follows on the occurrence of a disaster. It is a comprehensive document that gives consistent actions that are done before, during and after the disaster occurs. Disasters can be environmental, man-made or natural. The man-made disasters are categorized into two; that is intentional for instance, terrorist attack or unintentional for instance accidental. This research will be on a disaster recovery plan for The Wilmington University Library for man-made disasters such as protest, active shooter or Bomb.

Background Information

The library of The Wilmington University is at the core of research processes and learning activities that are confined with the environment of the institution. Thereby, it is vital to have a disaster recovery as one cannot contemplate the risk of termination of the learning activities or rather library services across the 14 locations. For this reason it is important to develop a disaster recovery plan even for institution such as Wilmington University. When developing the DRP it is important to acknowledge that the institution may not foresee all the potential sources of the disaster thus having contingencies plan could be beneficial to the organization. (Hawkins et al., 2000).

The library comprises of articles, journals, books, research projects among others that are in the building thus environment should hereby be protected. The environment is usually calm and friendly for scholars thus it is pertinent to provide an ambient surrounding for the library members while reading at the university library. Thus important procedures must be put in place to ensure that the library is secure and safe from any potential disaster. The rationale of developing the disaster recovery plan is to devise the mechanism and processes that should be conducted in the event of a disaster. Besides, the process aims at minimizing the harm done to the institution by the downtime suffered when addressing the loss (Smith & Wenger, 2007). A DRP will assist in addressing the emergencies that may occur and affect the functioning of the library. The disaster recovery plan is geared into addressing the man-made disasters such as protest, Bomb/ unknown package and active shooter.

Design of the Disaster Recovery Plan

The team members should develop a robust and reliable disaster recovery plan ensuring that all the department and sections of the University library are considered appropriately. It is pertinent to understand that the Disaster Recovery Plan is essential not only to the institutions but also the library users who do their studies in the premises. The plan aims at achieving the following objectives;

i. High-security levels and alerts

Security and safety are paramount on the premises of the library. Having elevated security levels will ensure that the members or the people who frequent the library will be secure and they will be at ease in conducting their studies or research.

ii. Establishment of strategies

The man-made disasters may occur at varying times, unexpected or when the institutions have not developed stringent measures. Therefore developing a disaster recovery plan will ensure that the university has valid and reliable strategies that are put in place to counter the man-made disasters at any particular time.

iii. Promoting the continuity of the library services

Any institutional management has the anticipations that there will be a continuation of their normal services in spite of the challenges that may deter the progress of their services. The University library should hereby develop a disaster recovery plan that addresses man-made disasters occurrence and library activities such as researching or reading while in the library. The plan should ensure that the users are safe from potential dangers and any curtailment of the activities.

iv. Facilitate education and creation of awareness

Developing Library recovery plan should ensure that stakeholders, library users and the employees have adequate knowledge on the strategies they will employ in case of an occurrence of a disaster.

Assumptions

The team members that will develop the Disaster Recovery Plan at the University library has the following assumption;

i. Unpredictable Man-made disaster

The members are guided by the fact that it is hard to anticipate the time and the venue where the disaster may occur and strike the university library. Therefore, early preparation should be done ahead of the disaster occurred because of the limitation of knowing the time of occurrence.

ii. Employee training

It is assumed that the workers, staff and other people doing the varying task within the University Library requires refresher courses on disaster and the management on the library premises. There is also assumed that the attacks are dynamic thus the employee and all stakeholders including the library users should be trained on the disaster recovery plan.

iii. All library users have right of safety

These designing and developing the library recovery plan assumes that all the members and users of the library deserve protection. Thus it is fundamental to develop such schemes.

Disaster Recovery Plan Development

The Wilmington University library should establish a team that shall spearhead the development process of the Recovery Plan. The recovery plan should cater to all the areas or sections within the library thus offering a plan that is viable as well as reliable. In the development team, there shall be a division of labor and subsequent activities as documented in the Recovery Plan (Calder, 2008). Activities will be run by the chairperson who will devise strategies and procedures that will be followed in the development phase in ensuring that they are towards achieving their set objectives. Besides, there shall also be Emergence Response Team whose role will be developing small plans for assessment and review before engaging into the main plans. The vice-chairperson will be essential in updating the team via meetings when a man-made disaster has been detected in the library premises. Therefore, after the update is done, the development team members will be required to review and alter the plan to suit the issue at hand. Methods of assessment will entail the determination of the probability of the occurrence of a disaster, potential hotspots and the impacts or effects of the disasters to the university library.

Disaster Recovery Plan Maintenance

After developing the disaster recovery plan, support of the scheme should be instigated. This is a vital consideration to ensure that it is relevant to the challenge of the Man-made disaster that may strike the university library. Hence, a team shall be developed for the Recovery plan Maintenance to ensure that the library has the documented strategies put in place to ensure quick response in the event of the disaster.

There should also be review, evaluation and monitoring of the University Library Disaster recovery plan on annual basis. The members of the team should schedule meetings prior to review by the management (Barnes, 2005). The importance of conducting assessment and monitoring is prior to maintenance is that it will identify the sections which are weak in the recovery plan and readjust the strategies to handle the challenges effectively.

The support team shall comprise of the Dean of Library, Library Staff Members, Web Designers and Finance Director. Resources should be allocated to the team members to ensure that they conduct their tasks efficiently.

Disaster Recovery Plan Testing

The Library Recovery Plan should be tested prior to unveiling for the operation. The main reason for testing the plan is to ensure that all the detected loopholes are sealed and identification of strategies to handle the man-made disasters that may affect the University library. Besides, another reason for testing is to ensure that the program is user-friendly so that each stakeholder may understand the content and execution process with much ease. This will ensure that the library users are aware of the recovery plan thus they will not face setbacks in presenting the plan.

Disaster Recovery Organization

In organizing for the Disaster recovery team, the committee members will significantly have a vital role to play. The committee will work with the business continuity team in devising the man-made disaster that may strike the university library. Besides, the team shall assess the hazard and prioritize them in the possibility of occurrence and the potential risks before other review or recommendations are done. The discussion should be instigated by the team in ensuring that reliable strategies are developed and enacted in preventing any library user from being affected by the man-made disasters (Wallace et al., 2010).

Teams Involved In the Disaster Recovery Plan

i. Organization support team

This team is mandated with the task of providing the required support in the execution of the duties and responsibilities. The team shall have well defined and articulated roles that are a necessity in providing support to the recovery plan team and ensuring that all the requirement for the disaster recovery plan is met.

ii. Damage assessment team

In the event that a disaster occurs, there should be a team that will assess the level of injuries and damage caused by the man-made disasters. The analysis shall be done by the Tragedy assessment team that shall provide feedback on the degree of damage or level of attack in the library.

iii. Transportation Team

There shall be a team that is responsible for transportation services during maintenance, implementation stage and in the event the disaster occurs. The victims who suffer from the attack shall be transported to the near hospital for medication (Clark, 2015). The team shall ensure that evacuation services are appropriately handled.

iv. Security Team

This team will be mandated with the task of providing securing during recovery or assessment of the attack. The team members will also ensure that the building is secure and should report any inconsistencies that they identify so that any imminent attack may be addressed promptly and appropriately.

v. Public Information Team

In the event of a disaster, this team shall notify the relevant authorities with immediate effect. The team shall notify all the students on the information of the occurrence of the disaster. It is their role to deliver reliable information to all stakeholders

vi. Insurance Team

Their main role is to educate all the library members on the insurance policy available and hoe to seek or claim for damages. There will also ensure that good recovery is achieved by the insurance carriers that the university is affiliated to.

vii. Telecommunication team

The man-made disasters may result in damages in communication, thus this team is mandated in evaluating the level of damages and providing a report so that any technology strategy can be implemented.

Action Procedures in the Event of a Disaster

a. Active Shooter

In the event of an Active Shooter with the Library Premises one or the occupants should;

· Evacuate the premise. If there is an accessible path, clear exit then one should run or evacuate if they are not within the vicinity of the shooter. Besides, one should evacuate whether others decide to follow or not. The individual should leave behind their belonging and if possible assist others to escape but you should not wait for others to leave. If possible one should deter others from entering the library.

· Hide. If hiding is not probable, then one should discover a safe venue to hide where the Active shooter is unlikely to discover. The hiding place should be out of the view of the active shooter. If the active shooter is adjacent then one should lock the close door and silence any mobile phones that may cause noise.

· Fight. This is the last resort when the individual life is at jeopardy. One should attempt to interrupt or debilitate the active shooter by aggressively acting against him or her or improvising weapons to defend yourself

· Call the Law enforcement agencies

b. Bomb/ Unknown Package

· Remain calm and notify the library authorities immediately

· If possible consider external evacuation to a safer place. There is some instance when evacuating inwardly is beneficial especially when the bomb is at the exits or entries of the library premises.

· Call 9-1-1 or the law enforcement agencies when facility supervisor is unavailable.

· Do not touch, tamper or move the unknown package and notify the authorities with immediate effect.

· Follow the instruction from the facility supervisor in regard to evacuation or shelter.

c. Protest.

In the event of protest within the library or around the library an individual should;

· Notify the security and the supervisor immediately

· If it is possible to deter the activist from entering the library by locking the door of the lobby or unsecured door. This requires an individual responsible for monitoring any authorized entry.

· One should not attempt to communicate or engage the protester for any reason. Be calm and do not allow emotions to overwhelm you. It is good to assume that everything is recorded.

· In case of a visitor who must exit the library premise, notify them of an alternative route that does not put them in direct contact with the protesters. All officers or staff members should conceal their badges since it the protest could be due to the administration of the institution and if an activist spots any member who is affiliated to them he or she may be at risk.

· Contact the law enforcement agencies or the authority notifying them of the protest.

Conclusion

Even though many sources recommend a similar procedure for creating a disaster recovery plan, it is important to customize the strategies to the organization or institution specifics. This may involve a combination or be disregarding some phases in developing disaster recovery plan for the library. The disaster recovery plan relies on the readability and comprehensiveness of the disaster recovery plan. It is essential for the Disaster recovery plan to be tested and maintained.

References

Barnes, J. C. (2005). A guide to business continuity planning. Chichester: J. Wiley.

Clark, R. (2015). Validating your business continuity plan. Place of publication not identified: It Governance Pub.

Calder, A. (2008). Business continuity and BS25999: A combined glossary. Ely, U.K: IT Governance Pub.

Hawkins, S. M., Yen, D. C., & Chou, D. C. (2000). Disaster recovery planning: A strategy for data security. Information Management & Computer Security, 8(5), 222-230.

Smith, G. P., & Wenger, D. (2007). Sustainable disaster recovery: Operationalizing an existing agenda. In Handbook of disaster research (pp. 234-257). New York: Springer.

Wallace, M., & Webber, L. (2010). The disaster recovery handbook: A step-by-step plan to ensure business continuity and protect vital operations, facilities and assets. American Management Association.