Discussion, Case Study and Journal article in APA format

Most of the employees in the organization have the characteristics such as to come late, to leave early, not to finish work on time, always to give perfect excuse for their failure and many more. Along with that some of the employees try to neglect and distract you, they can be grumpy and rude or want to lead the wrong leadership of the group. If confrontation is avoided with such problem employee there are multiple risks leading to serious problems such as they can share and spread the negativity to the rest of the peers which resulted not to be feel motivated them and leads to discipline problems like arriving late to work and even verbal discussions out of tune between coworkers (POTTERTON, 2018). Often this situation arrives at workplace by poor communication and if not handled or took care on time, could lead to serious issues as given below :

Strained communication : If the conflicts are not tried to handle properly, it can result to communication breakdown and it happened because the employees feel like their issues are being ignored and they are not being listened to. Unresolved conflicts always worsen the problem and it causes communication failure within the team at workplace.

Reduced productivity : Poor communication in an organization, always leads to poor productivity. Most of the times the customer experience is compromised if confrontation is not handled on time. As per the study, more than 71 percent of performance problems (Holt, 2017) at workplace arrives from tense workplace relationship . Moreover, the issues such as stress and low moral arises when the employees suppress important feelings. Workplace performance and productivity both gets impacted if conflict goes unexplored.

Teamwork reduces : When the communication within an organization goes down, it effects teamwork and brings bitterness among employees. Most of the times, conflicts have two, sometimes three different sides and when it is not resolved, the disputing parties are still remaining opponents. This leads to favoritism, meetings,  passive anger, business matters and overall unhealthy work environment. This causes to divide the business teams and results in the ability of to effectively come together and share the inputs on projects, be positive, communicate satisfactorily and be jointly productive (Hearn, 2017).

References :

Hearn, S. (2017, April 17). Addressing Conflict Avoidance in the Workplace. Retrieved July 10, 2020, from https://www.clearreview.com/conflict-avoidance-destroys-work-culture/

Holt, M. (2017, November 21). Risks of Not Confronting Conflict in the Workplace. Retrieved July 10, 2020, from https://smallbusiness.chron.com/risks-not-confronting-conflict-workplace-1205.html

POTTERTON, D. (2018). Managing conflict through workplace civility. Industrial Management, 60(1), 21–24

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