Midterm questions

DIRECTIONS

The more detailed and specific your answers the higher possible points will be awarded. Each answer should be at least a paragraph long which should consist of at least 10 to 12 complete sentences. I'm looking for detailed specific and direct answers periods please support your answers by citing your sources.

Crucial Confrontations and Hostage at the table.

question one

What is the meaning of conflict resolution? What are some of the advantages and disadvantages of having to address conflicts?

Question 2

List and define 4 strategies used in Conflict Management? What would be the overall impact of selecting each as the dominant strategy for resolving a conflict?

Question 3

why is negotiation such a powerful technique in resolving conflicts, and what are the key components utilized during the negotiation process?

question 4

What is a Crucial Confrontation and why is it important to the overall success of resolving conflict?

Question 5

What are the crucial elements of “dialogue” and “listening” and crucial confrontation and why are they essential ?

Question 6

What must you do before a Crucial Confrontation, and why?

Question 7

What must you do during a Crucial Confrontation, and why ?

question 8

What must you do after a Crucial Confrontation, and why ?

question 9

What is the “mind’s eye,” how does it work, and why is it important to understand the “mind’s eye” of others?

Question 10

from your comprehension of Crucial Confrontations an hostage at the table what messages are the authors trying to relate to their readers and what impact will the messages have from one’s ability to successfully approach, work through and resolve confrontation?