Week 7
Running head: INTERNAL MEMO 1
INTERNAL MEMO 4
Internal Memo
Maria Duplantier
DHA-7007- Trends and Issues in Executive-Level Management for Healthcare Administrators
9/08/19
Dr. Dale Gooden
TO: Chief Financial Officer (CFO), Chief Operating Officer (COO), and Chief Nursing Officer (CNO)
FROM: Chief Executive Officer
DATE: September 08, 2019
SUBJECT: NOTIFICATION OF ANNUAL GENERAL MEETING FOR SENIOR C-SUITE PROFESSIONALS
This is to notify on our Annual General Meeting that is scheduled on September 21, 2019. The primary purpose of the meeting is to discuss the various issues that affect services delivery within the health facility. Therefore, I request all senior C-suite professionals and professionals of the company to attend the meeting.
Some of the critical issues and trends that will be addressed in the meeting are highlighted below. First, financial matters/ Medicare reimbursement issue is one of the problems that will be discussed. Medicare reimbursement issues have been affecting business operation of this company for an extended period.
Secondly, professional issues are another critical problem that affects company operations. As such, there is a need to address such problems to find appropriate solutions. Lastly, ethical challenges are another issue that affects the company at the moment. Thus, all senior C-suite professionals need to discuss such matters to find the most appropriate solution.
Recommendations
Following the current challenges and issues that affect the operations of the company, therefore, I recommend that the following suggestions:
i. The company should increase its healthcare services to generate enough funds to run all activities of the facility.
ii. The management of the facility needs to recruit and train qualified health professionals to offer quality health services to patients.
iii. Also, healthcare professionals of the facility should adhere to all ethical guidelines to help in improving healthcare services.
iv. The facility should seek government support to fund all healthcare services. This will help the facility to offer quality health services to patients.
Respectively,
Chief Executive Officer
|
Priority |
Issue or Trend |
Organizational area of impact |
Rational for priority level |
|
1. |
Financial Issues |
Accounting office and operational offices |
Inadequacy of services delivery due to lack of enough financial resources to provide quality services to patients (Marcinko & Hertico, 2013). It leads to failure of the organization to meet its financial obligations, such as paying its debts and making necessary purchases. |
|
|
Medical Services Reimbursement Services-Based Payment Program |
Patients’ services, Procurement and Human resources |
Limits services delivery to patients due to inadequacy of services. It reduces the quality of services in healthcare facilities. Financial issues can lead to procurement of low-quality healthcare equipment which cannot provide quality health care services to patients. |
|
2. |
Professional Challenges |
Human resources and Operational offices |
Professional problems can lead to a lack of enough qualified health care personnel who can provide quality services to patients (Cleverley & Cleverley, 2018). Besides, it leads to failure to meet professional standards when offering health care services. |
|
|
Provision of Quality Healthcare Services to Patients |
Patients’ services and Human resources |
Professional issues decrease the efficiency of services delivery. Also, it reduces coordination in healthcare facilities. Lastly, the provision of quality health services helps in improving quality of life among patients and their relatives. |
|
3. |
Ethical Challenges |
Human resources |
Ethical issues can lead to failure to comply with professional ethics and guidelines by healthcare professionals. For instance, health professionals may fail not to perform their services ethically; thus, compromise services delivery (Black & Chitty, 2014). |
|
|
Complying with Professional Ethics and Guidelines. |
Patient’s services and operational activities |
Complying with set standards enable health care professionals to perform their duties efficiently to increase services delivery. Besides, it allows health care facilities in the United States and other countries across the world. Generally, all health organizations must practice their activities with ethics to meet professional requirements. As such, there is a need for authorities in charge of quality health services to adopt appropriate strategies. |
|
4. |
Rising Healthcare Costs |
Finance and Accounting offices |
Reduces healthcare delivery due to inability to afford healthcare services (Huston, 2014). It limits access to healthcare services by all patients. The rapid increase in healthcare services costs can lead to loss of life because many people will not be able to afford health care services offered by health facilities. |
|
|
Providing Healthcare at Affordable Prices |
Patient’s services |
Prevent all patients from accessing quality healthcare services when needed most. Raises the cost of healthcare services; thus, few people will afford healthcare services at high costs. As such, there is a need to reduce healthcare costs to enable more patients to access all services. |
|
5. |
Healthcare Regulatory Challenges |
Quality assurance offices |
Healthcare regulatory challenges can contribute to failing to meet the regulatory requirements of healthcare services (Cohen & Cohen, 2013). Reduction of quality of health care services in various facilities. |
|
|
Meeting Regulatory Requirements |
Patients’ services and Human resources services |
Inconveniences healthcare delivery in health care facilities that do not meet standards of regulatory bodies. The latter can make healthcare facilities to face penalties and charges due to failing to meet regulatory requirements. |
|
6. |
Technological Challenges |
Research and development and Operational offices |
Medicinal problems reduce the chances of patients to access quality health services as required. This can lead to the offering of poor-quality services to patients. On the other hand, technological issues reduce services delivery due to lack of advanced technology they can help to improve the quality of health services (Pozgar, Santucci & Pinnella, 2012). Therefore, the department of research and development needs to conduct regular research in all field to find ways of improving services in different facilities in the United States. In doing, it will be possible to find lasting solutions to health care problems. |
|
|
Use of Advanced Technology in Health Care Facilities |
Patient’s services and operational activities |
The use of advanced technology to provide health services will help to improve services offered to patients. It will also reduce health care services, thus enabling more patients to access health services. For instance, the use of advanced technology will help in dealing will diseases such as cancers and other diseases. Conversely, the availability of drugs will enable patients to get full health care services. |
|
7. |
Training and Education Issues |
Human resources offices |
Training and education in the health care sector arise when an organization fails to recruit qualified health professionals. These challenges reduce employee performance because employees will not know how to perform their duties more easily (Steiner & Miller, 2014). It also reduces coordination and workflow because many health officers will not be able to provide quality services. |
|
|
Use of Appropriate Training and Education Systems |
Patients’ services and Human resources services |
Generally, health care professionals should have vast knowledge in their area of expertise to be able to offer quality services. In doing so, the human resources in health care facilities should use appropriate methods and systems to train their employee to equip them with relevant skills and experiences. In the United States, both the federal and states government have tried to ensure that the health sector uses appropriate systems to train health care providers. As a result, this has helped to increase the quality of health care delivery to patients, thus improving the quality of life. |
|
8. |
Break Out of Uncontrollable Diseases |
Quality assurance offices |
Uncontrolled breakout of diseases causes more death and suffering of patients. Occasionally, some unseen diseases are experienced in different parts of the United States (Tulchinsky & Varavikova, 2009). Such conditions cause pain and life loss, which can eventually reduce the quality of health care delivery in health facilities. Besides, such incidences usually lead to incurring of more fund, which could be used to meet other needs in an organization. As such, the United States governments need to allocate supplemental funds to help in meeting unforeseen disease outbreak. |
|
|
Putting Emergency Tackling Techniques |
Patients’ services and Human resources services |
Having supplementary allocations in health care facilities helps in meeting sudden outbreak of diseases. In the United States, both the federal and states governments have put appropriate strategies to assist in overcoming unforeseen challenges that might occur. |
|
9. |
Social Media Issues |
Communication offices |
The use of social media has been trending in many sectors in the United States economy (Q, 2013). It reduces services delivery because it is contributing to spreading false information |
|
|
Using Correct Channels of Communication |
Patient’s services and operational activities |
The use of proper communication channels helps to improve good coordination in health facilities. |
|
10. |
Medicinal Problems |
Quality assurance offices |
Medicinal problems reduce services delivery in many health facilities in the United States (Brown & Brown, 2011). As such, there is a need to solve these problems to increase quality assurance. |
|
|
Provision of Quality Healthcare Services to Patients |
Patients’ services and Human resources |
Professional issues decrease the efficiency of services delivery. Also, it reduces coordination in healthcare facilities. Lastly, the provision of quality health services helps in improving quality of life among patients and their relatives. |
References
Black, B. P., & Chitty, K. K. (2014). Professional nursing: Concepts & challenges. St. Louis, Mo: Elsevier.
Brown, S. A., & Brown, M. (2011). Ethical issues and security monitoring trends in global healthcare: Technological advancements. Hershey, PA: Medical Information Science Reference.
Cleverley, W. O., & Cleverley, J. O. (2018). Essentials of health care finance.
Cohen, I. G., & In Cohen, I. G. (2013). The globalization of health care: Legal and ethical issues. Oxford: Oxford University Press.
Huston, C. J. (2014). Professional issues in nursing: Challenges & opportunities.
Marcinko, D. E., & Hertico, H. R. (2013). Financial Management Strategies for Hospitals and Healthcare Organizations: Tools, Techniques, Checklists, and Case Studies. CRC Press.
Pozgar, G. D., Santucci, N. M., & Pinnella, J. W. (2012). Legal and ethical issues for health professionals. Boston: Jones & Bartlett Learning.
Q, A. A. P. D. (2013). Issues in Healthcare Technology and Design: ScholarlyPaper. Atlanta: ScholarlyMedia LLC.
Steiner, J., & Miller, R. D. (2014). Problems in health care law: Challenges for the 21st century. Burlington, MA: Jones & Bartlett Learning.
Tulchinsky, T. H., & Varavikova, E. (2009). The new public health. Amsterdam: Elsevier / Academic Press.