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Professional Experience

Hero & Delivery Amazon

Delivery Driver – Dayton, OH Sep 2019 - Present

40 hours/week

· Responsible for the handling, labeling, tracking, shipping, and delivery of 10,000+ packages valued at $5M+ dollars in compliance with company policy with zero losses or incidents.

· Assisted and operated a nightly sort to ensure 5K+ packages are handled, labeled, and scanned into the correct container to ensure proper arrival to its destination.

· Adhered to all warehouse and transportation safety policies; executed responsibilities flawlessly without loss or incident during tenure.

· Drove vehicles with capacities under three tons to transport materials to and from specified destinations, such as railroad stations, plants, residences, offices, or industrial yards.

· Reported delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios.

· Maintained records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations.

· Verified the contents of inventory loads against shipping papers.

Park University

Park University – In class & Online Oct 2015 – Jun 2021

40 hours/week

· Pursued a bachelor’s Business Administration degree to become more competitive within the job market.

· Developed critical skillsets, such as analyzed problems by using and applying data needed to properly assess and solve work related problems or issues.

· Gained proficiency in managing large groups of people and fostering professional communications while provided exceptional customer service.

United States Army

Career Specialist – Domestic & Abroad Sep 1995 - Oct 2015

40 hours/week

· Trained 18 organizations and 3,800+ employees on employee & labor relations, performance management, and leadership development through powerful and confident presentations.

· Managed, entered, and maintained data into Customer Relationship Management (CRM) databases to service 1,300+ individual accounts that expedited and streamlined customer service.

· Led and participated in the diversity and inclusion initiatives as the Program Manager; administered 1,000+ hours of instruction to 2,000+ lower & senior level employees.

· Maintained over 200+ student computerized files and an average caseload of 85 students; provided 24 months of follow-up to students via phone, email, or in person.

· Interviewed, staffed, and onboarded 200+ employees while ensuring their successful integration and assimilation into the organization’s workforce.

· Created over 200 individual employment plans that reduced individual’s barriers to employment that resulted in a 94% successful placement rate.

Technical Skills

· EnCase, The Sleuth Kit/Autopsy, Cellebrite, FTK Imager, Wireshark, Network Miner, Splunk, CrowdStrike, Resilient

Education

Bachelor of Science, Business Administration, Park University- June 2019 to June 2021

Associates degree, Business Administration, Sinclair Community College- June 2016 to June 2019

Military

United States Army Honorable Discharge Sep 1995 - Oct 2015

Received the

Global War on Terrorism Service Medal

Iraq Campaign Medal