Organizational Behavior and Leadership In the 21st Century Nov 14
Copyright ©2017 Pearson Education, Inc. 6-1
Ninth
Edition
Chapter Learning Goals
1. To understand the reasons companies
engage in international business
2. To learn the steps in global strategic
planning, including assessing entry
strategies for different markets
3. To become familiar with strategic planning
for emerging markets
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Opening Profile: Amazon, eBay, and Flipkart
Bet Big on India
Amazon entered India in 2013 and plans to dominate the e-retailing marketplace before Walmart expands its e-commerce
EBay has been in India since 2005 and has invested large amounts in Snapdeal to grow its market share there
Flipkart, India’s biggest e-retailer is injecting $1 billion of fresh capital there
The Indian online retail market has grown at 56 percent annually for seven years and will grow to $8.3 billion in 2015
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Chapter Learning Goals
To understand the reasons
companies engage in
international business.
Strategic Planning and Strategy
Strategic Planning
• More complex than domestic strategic planning because of more complex variables
Strategy
• The basic means by which the firm competes
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Reasons for Going International
Reactive/Defensive Proactive/Aggressive
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Globalization of
competitors
Trade barriers
Regulations and
restrictions
Customer demands
Economies of scale
Growth opportunities
Resource access and cost
savings
Incentives
Comparative Management In Focus: Global Companies Take Advantage of Opportunities in South Africa
South Africa: ranked the leading economy in Africa
and 14th out of 26 emerging economies, behind China,
India, and Russia
Businesses are taking advantage of opportunities
because of
the legal protection of property
high labor productivity
low tax rates
reasonable regulation
low level of corruption
good access to credit 6-7
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South
Africa
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Strategic Management Process
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Chapter Learning Goals
To learn the steps in global strategic planning, including assessing entry strategies for
different markets
Steps in Developing International
and Global Strategies
Mission and Objectives
Environmental Assessment and Scanning
Internal and Competitive Analysis
Global Integrative and Entry Strategy Alternatives
Evaluate Entry Strategy alternatives
6-11 Copyright ©2017 Pearson Education, Inc. Decide on Strategy
Step 1: Establish Mission and Objectives
Marketing
• Worldwide, regional, national market share
Production
• Production volume
• Economies of scale
Finance
• Tax burden
• Capital structure
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Step 1: Establish Mission and Objectives
Profitability
• ROA
• ROE
• ROI
R & D • Global patents
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Step 2: Assess External Environment
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Under the Lens: McDonalds in Russia: A
Political Pawn
•In 2014, the Russian government consumer watchdog,
closed four McDonald’s restaurants in Moscow and conducted unscheduled checks on branches throughout the country
•McDonalds had been in the news, when Russia annexed Crimea, because management closed outlets in Crimea to protect employees
•McDonald’s has 37,000 employees in 440 branches in Russia. It is concerned about future growth because of government interference and crackdowns on business
Environmental Scanning Variables
Political and Economic
Risk
Technological,
Legal, Physical Restraints
Nationalism International Competition
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Institutional Effects on
International Competition
• The extent to which countries have institutions to promote the rule of law to outside investors
Attractiveness of Overseas
Markets
• Creating barriers to entry in certain industries and making those industries more attractive (profitable) for incumbent firms
Entry Barriers and Industry
Attractiveness
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Institutional Effects on
International Competition
• The current U.S. antidumping laws place a foreign entrant at a disadvantage if accused of “dumping”.
Antidumping as an Entry
Barrier
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Internal Analysis Competitive Analysis
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Key Success Factors: Technological
capability: Apple
Distribution channels: Wal-Mart
Promotion capabilities: Disney
SWOT analysis
Distinctive competencies
Comparative advantage
E-Business
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Step 3: Analyze Internal Factors
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Strategic
Decision-
Making
Models
Step 4: Evaluate Global and International
Strategic Alternatives
Alternative Strategies
Global
Regionalization/Lo calization
Global Integrative
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Pressures to Globalize
Increasing competitive clout resulting
from regional trading blocs
Declining tariffs
Information Technology explosion
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Regionalization/Localization
Local markets are linked together within a
region, allowing local responsiveness
The impetus:
Unique consumer preferences
Domestic subsidies
New production technologies
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Cage Distances Between Countries
Cultural Distance
Administrative Distance
Geographical Distance
Economic Distance
Global Integrative Strategies
Full vertical and horizontal integration
Example: Dell
Factories in Ireland, Brazil, China, and so on
Assembly and delivery system from 47 locations around the world
Little inventory, ability to change operations quickly
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Change in World Internet Usage as of Q2 2014
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E-Business for Global Expansion
E-Global or E-Local?
E-Global When: E-Local When:
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Trade is global in scope
Business does not
involve delivering
orders
When the business
model can be easily
hijacked by local
competitors
Production and consumption are regional in scope
Customer behavior and market structures differ across regions, but are similar within a region
Supply-chain management is very important to success
Step 5: Evaluate Entry Strategy Alternatives
Exporting Licensing
Franchising Contract Manufacturing
Offshoring Service Sector Outsourcing
Turnkey Operations Management Contracts International Joint Ventures
Fully Owned Subsidiaries
E-business
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Under the Lens: Ft article, “Modern Mexico Reshoring: Location and young workforce prove attractive”
• After manufacturing in China from 2000-2010, Mexico is a destination for US companies “reshoring”, as Chinese labor costs increase
• Mexico has reshoring advantages: • a young, skilled workforce
• the right time zone for US companies • successful industrial clusters
• A study warned that the country is squandering its advantages because the government is not promoting Mexico as a relocation destination
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Service Sector
Outsourcing
Management in Action: Strategic Planning
for Emerging Markets
Increasing business opportunities for companies wanting to set up operations in or export to emerging markets
Different countries are at different levels of development and have different risk/return profiles
Usually entails higher risk
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Management in Focus: Strategic Planning
for Emerging Markets
One size does not fit all: different
infrastructure, socio-economic and
regulatory challenges, different
environmental and geographic constraints
Potential for innovation, not just new
customers
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Top Three Strategic Objectives
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Number of Functions
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New Strategies for Emerging Markets
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Operating Model for Emerging
Markets
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Disconnected Governance Model
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Step 6: Decide on Strategy
The strategic choice of one or more of the entry
strategies depends on:
•a careful evaluation of the advantages and
disadvantages of each in relation to the firm’s
capabilities and resources
•critical environmental factors
• the contribution that each choice would make to
the over- all mission and objectives of the company
The Influence of Culture on
Strategic Choice and Timing Entry
China and Japan have longer-term time
horizons than the United States
High uncertainty avoidance cultures (e.g.,
Latin American, African countries) prefer
non-equity modes of entry
High power distance cultures (e.g., Arab
countries and Japan) tend to use more
equity modes of entry abroad
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Copyright © 2017 Pearson Education, Inc.