You be the Judge

Introduction to Communication and Information Processes 04:189:101

Agenda

• Defining ‘communication’ • Communication codes • Basic communication model • Academic Integrity

DEFINING COMMUNICATION

communication vs. Communications

What is Communication?

• 126 definitions of communication (Dance & Larson)

– Information passed from one place to another

What is Communication?

• 126 definitions of communication (Dance & Larson) – Information passed from one place to

another – Procedures by which one mind affects

another

What is Communication?

• 126 definitions of communication (Dance & Larson) – Information passed from one place to

another – Procedures by which one mind affects

another – Transmission of information, ideas, emotions

& skills via symbols

What is Communication? • 126 definitions of communication (Dance &

Larson) – Information passed from one place to

another – Procedures by which one mind affects

another – Transmission of information, ideas,

emotions & skills via symbols – Transmission of a message from a source

to a receiver with conscious intent to affect the latter’s behavior

Textbook Definition of Communication

•Human communication is the process through which individuals in relationships, groups, organizations, and societies [respond to and create messages and] create and use information to relate to the environment and one another.

Source: https://dreamagainststream.wordpress.com/2014/10/25/evolution-of-communication/

Communication Branches and Areas • Interpersonal • Group • Mass • Public Address • Organizational • Non-Verbal • Health • Family • Political • Public Relations • Instructional Development

Encoding

EncodingDecoding

Decoding

Person A

Person B

Environment

Environment

Frame of Reference

(Code; channel)

(Feedback)

External noise

Internal noise

Internal noise

Noise

(Code; channel)

Frame of Reference

Stimulus; Motivation Stimulus; Motivation

Communication Model

Frame of Reference: No identical frames of reference

Communication fallacy

Moving up & down, messages become: --Leveled --Condensed --Assimilated --Embellished

Related principles . . .

Mi ch

ae l N

ew m

an /P

HO TO

ED IT

Through five levels of management . . .

Downward Communication

Through five levels of management . . .

Downward Communication

Figure 1.3

Through five levels of management . . .

Downward Communication

Figure 1.3

Through five levels of management . . .

Downward Communication

Figure 1.3

Through five levels of management . . .

Downward Communication

Figure 1.3

Through five levels of management . . .

Downward Communication

Encoding

Decoding

Person A

Frame of Reference

Code

Frame of Reference

Stimulus; Motivation

Stimulus; Motivation

Communication Model

Decoding

Encoding

Person B

Code . . .

Code

Communication Code Includes. . .

Language (verbal)

--tone, pitch, volume

--eye contact, facial expressions, posture, etc.

--spoken or written words

Paralanguage (vocal) Nonverbal (visual)

Vocal & Visual Code

69%

Verbal Code 31%

Encoding

Decoding

Person A

Frame of Reference

(Code; channel)

(Code; channel)

Frame of Reference

Stimulus; Motivation

Stimulus; Motivation

Communication Model

Decoding

Encoding

Person B

Channel . . .

Importance of message Needs and abilities of receiver Feedback requirements Need for permanent record Cost Formality desired

Consider how “rich” your channel needs to be . . .

Communicating meaning and emotion

Emoticons used to add meaning and emotion to messages . . .

Communicating emotions

Encoding

Decoding

Person A

Frame of Reference

(Feedback)

(Code; channel)

(Code; channel)

Frame of Reference

Stimulus; Motivation

Stimulus; Motivation

Communication Model

Decoding

Encoding

Person B

Feedback . . .

Encoding

Decoding

Person A

Environment

Environment

Frame of Reference

(Feedback)

(Code; channel)

(Code; channel)

Frame of Reference

Stimulus; Motivation

Stimulus; Motivation

Communication Model

Decoding

Encoding

Person B

Environment . . .

Encoding

Decoding

Person A

Environment

Environment

Frame of Reference

(Feedback)

(Code; channel)

(Code; channel)

Frame of Reference

Stimulus; Motivation

Stimulus; Motivation

Communication Model

Decoding

Encoding

Person B

External noise

Internal noise

Internal noise

Noise

Noise (internal and external) . . .

Email-2015

Characteristics of Communication-All of the Below

• Process-based

• Complex

• Interactive

• Dynamic

• Vital Life Skill

NACE (2019)

Tree Swing and Communication

Plagiarism-what?

Plagiarism, Cheating and Related Terms

• 80% of undergraduate students in the US admit to cheating at least once!

• 90% of the students believe that cheaters are neither caught or appropriately disciplined.

RU Academic Integrity Policy-6.2020 Types of Violations

Highlights of Academic Integrity Policy

• Standard of Proof- Preponderance of Evidence (51%) • Streamlined process for adjudicating all incidents (all Rutgers

schools under the same policy) • Three Level Structure for Violations • Faculty have more flexibility to adjudicate first time violations • University hearings only for the most serious cases

Violation Levels

Adjudication on AIP

• Notification

• Investigation

• Resolution

• (Appeal)

Appeal

Academic Integrity Issues in COM 101

Other violations