Defining quality

Defining Quality

As health care consumers, we all expect quality care and positive outcomes. It is important as professionals that we meet these demands of health care consumers. Consider the work of the major theorists you examined in this week’s Resources and think about how these theories apply to your own experience as a health care customer and/or practitioner.

Post your definition of quality and apply it to the work of one major quality theorist (e.g., Donabedian, Juran, Deming, Triple Aim (IHI) – Berwick). Identify a practice problem that you have had some experience with as a customer or as a practitioner and explain how eliminating wasteful practices could have improved the experience. Include how your definition of quality applies to that experience.

Support your response with references from the professional nursing literature. Your posts need to be written at the capstone level.

Notes Initial Post: This should be a 3-paragraph (at least 350 words) response. Be sure to use  evidence  Links to an external site.  from the readings and include  in-text citations  Links to an external site. . Utilize  essay-level  Links to an external site.  writing practice and skills, including the use of  transitional material  Links to an external site.  and  organizational frames  Links to an external site. . Avoid quotes;  paraphrase  Links to an external site.  to incorporate evidence into your own writing. A  reference list  Links to an external site.  is required. Use the most  current evidence  Links to an external site.  (usually ≤ 5 years old).