Discussion Board 8

Classmate's post 8 (Need some sentences to response)

Jessica Marks

Chevrolet can be impacted in many ways by the government. A well-known motor vehicle company can face many lawsuits if they make mistakes in their business. When leasing cars, the seller has to disclose all information to the buyer in the contact or else it is considered fraud. Under the Motor Vehicle Information and Cost Savings Act, it requires the dealers to make certain disclosures to buyers (p. 628, para. 32-2d). This requires sellers to release information like if the car was in an accident or if the car’s odometer has been reset. A sale of an auto-mobile requires disclosure or certain contract details. A second example that impacts Chevrolet is warranties. Chevrolet offers a limited warranty to their customers. A limited warranty is “any warranty that does not provide the complete protection of a full warranty” (p.460, para. 24-2e). This means that after a certain amount of time passes, for example three years, the consumer will have to pay for damages and repairs. After the limited warranty is up, Chevrolet does not have to pay for service anymore. The company must cover the issues in the time expressed within the limited warranty.

Sina Abbasi Kammasai

Dunkin Donuts like any other business is impacted by consumer protection laws and warranties. One type of warranty that impacts Dunkin Donuts is implied warranty and the type of implied warranty is implied warranty of merchantability since donuts fall under the category of food. This warranty states that food sold must be of average quality and fit for its ordinary purpose, which is consumption by humans (Textbook, pg.465, para.24-3d). Another warranty that impacts Dunkin Donuts is sale on buyer’s specifications which states “when the buyer furnishes the seller with exact specifications for the preparation or manufacture of goods, the same warranties arise as in the case of any other sale of such goods by the particular seller” it also states that “it is clear the buyer is purchasing on the basis of the buyer’s own decision and is not relying on the seller’s skill and judgment” (Textbook, pg.465, para.24-3d) this can be applied to Dunkin Donuts because when people go to buy donuts, coffee, or sandwiches they are buying whatever they choose based off their own decision on what they want and crave, they don’t go off of the seller’s judgement then hold them accountable if they didn’t like the product.

Consumer protection also impacts Dunkin Donuts. An area of consumer protection that impacts Dunkin is Advertising. The regulation of labeling and marking products which falls under advertising is a way Dunkin is impacted as stated in the textbook “various federal statutes are designed to give consumers accurate information about a product, whereas others require warnings about dangers of use or misuse” (Textbook, pg.625,para.32-2b), so if Dunkin were to label a sandwich or donut of theirs “fat free” when they know it’s not they would be in violation. The consumer protection law of franchises also applies to Dunkin Donuts which protects franchisees from deception of franchisors that seek to sell interests, an FTC regulation requires that the franchisor give a prospective franchisee a disclosure statement 10 days before the franchisee signs a contract or pays any money (Textbook, pg.638,para 32-2m). This applies because it helps anyone who wants to purchase the rights to own a Dunkin Donuts franchise.

Jacqueline Campbell

Dunkin Donuts is an American multinational coffee company and quick service restaurant. Its products

include donuts, bagels, other baked goods, and a variety of hot and iced beverages. One consumer

protection law that can impact Dunkin Donuts is the Equal Credit Opportunity Act: Credit Discrimination.

This law means that it is unlawful to discriminate against an applicant for credit on the basis of race, color,

religion, national origin, gender, marital status, or age. The applicant must be furnished with a written

explanation (Textbook pg. 633 paras 3). Dunkin Donuts is a fast food restaurant that is hiring applicants

every day and needs to be aware of the Equal Credit Opportunity Act. It is not only accepting applicants

but also rejecting applicants as well and needs to be dealing with the rejected applicants in a series

matter and the reason why they were not hired. Other laws that some state consumer statutes require are

a replacement or refund. The consumer either must be made whole by the replacement of the good, the

refund of the purchase price, or the repair of the item within a reasonable time (Textbook pg. 623 paras

3). Dunkin Donuts is a quick service restaurant and employees are bound to mess up an order from time

to time. This means that customers are going to want to call the store or come back and ask for a refund.

Since I work in a fast food restaurant, Chick fil a, I know that the customer is always right and will need to

receive a refund or replace their food and give them something else for their inconvenience.

Mikayla McLeod

Every business that provides a product or service is affected by consumer protection laws. Chevrolet

makes cars and is a massive company in the United States. They provide express and implied warranties

with the purchase of their vehicles. Statutes of consumer protection law that affect Chevrolet have to do

with advertising. Chevrolet puts out a lot of advertising on TV, the Internet, and the radio. All

advertisements need to be truthful and represent real products and services that Chevrolet offers.

According to the book, "under consumer protection statutes, ​deception​ rather than ​fraud​ is the

significant element. A breach of these statutes occurs even without proof that the wrongdoer intended to

defraud or deceive anyone" (Section 32-2a, para. 2). Chevrolet must be careful about the content of their

ads not to convey any false information, whether they mean to or not. Chevrolet is also affected by their

warranties. An expressed warranty is​ ​"a statement of fact or promise of performance relating to the goods that becomes a basis of the buyer’s bargain" (Section 24-2a, para.1). Chevrolet provides

warranties for a specific time period after you buy the car to provide assistance and repairs if

anything goes wrong. They must honor the warranty if anything breaks on the car within that

amount of time.