DAY TO DAY METRICS BUSINESS MEMO
Explains the purpose of measuring organizational performance as it relates to day-to-day business operations, and considers insights gained and benefits to employees and the company’s overall success.
Describes the use of metrics in the scenario to support operations measurements, including examples of how managers can use the provided metrics in their day-to-day work to support operations and employees.
Describes the key elements of a useful metric that successfully measures the intended performance.
Explains appropriate uses of metrics for supporting the company’s operational success, and discusses appropriate use of current metrics.
Determines a metric to measure each company goal and provides logical rationale to connect the goal to measurement criteria.
Discusses the importance of alignment of metrics across departments, specifically highlighting the use of cross-departmental metrics for informing overall organizational performance.
Clearly conveys meaning with correct grammar, sentence structure, and spelling; shows understanding of audience and purpose.
Lists sources where needed using citation methods with no major errors.