DATA ANALYSIS CHAPTER 4 HYPOTHISES

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The Security Confidence Level and the Usage of Mobile Applications.xlsx

Question 1

The Security Confidence Level and the Usage of Mobile Applications
I have read and understood the explanations provided to me. I have had all my questions answered to my satisfaction, Clicking “Next” on the bottom of the current webpage indicates that I am electronically submitting my signature to participate in this survey.
Answer Choices	Responses
Yes I accept the conditions and provisions of this study as stated above.	91.81%	426
No I decline the conditions and provisions of this study as stated above.Unfortunately, you did not qualify for this survey. I would like to thank you and I appreciate your time.	8.19%	38
	Answered	464
	Skipped	0

I have read and understood the explanations provided to me. I have had all my questions answered to my satisfaction, Clicking “Next” on the bottom of the current webpage indicates that I am electronically submitting my signature to participate in this survey.

Question 2

The Security Confidence Level and the Usage of Mobile Applications
The year you were born
Answer Choices	Responses
1946-1964	38.73%	153
1965-1980	26.08%	103
1981-2000	35.19%	139
	Answered	395
	Skipped	69

The year you were born

Question 3

The Security Confidence Level and the Usage of Mobile Applications
What is your gender?
Answer Choices	Responses
Female	69.80%	275
Male	29.44%	116
Other (please specify)	0.76%	3
	Answered	394
	Skipped	70

What is your gender?

Question 4

The Security Confidence Level and the Usage of Mobile Applications
In what year were you born? (enter 4-digit birth year; for example, 1976)
Answered	391
Skipped	73

Question 5

The Security Confidence Level and the Usage of Mobile Applications
What is your level of education?
Answer Choices	Responses
Less than high school degree	2.28%	9
High school degree or equivalent (e.g., GED)	15.99%	63
Some college but no degree	26.65%	105
Associate degree	9.64%	38
Bachelor degree	23.35%	92
Graduate degree	22.08%	87
	Answered	394
	Skipped	70

What is your level of education?

Question 6

The Security Confidence Level and the Usage of Mobile Applications
What is your approximate average household income?
Answer Choices	Responses
$0-$24,999	20.41%	79
$25,000-$49,999	23.26%	90
$50,000-$74,999	17.31%	67
$75,000-$99,999	12.92%	50
$100,000-$124,999	9.56%	37
$125,000-$149,999	4.91%	19
$150,000-$174,999	4.13%	16
$175,000-$199,999	1.81%	7
$200,000 and up	5.68%	22
	Answered	387
	Skipped	77

What is your approximate average household income?

Question 7

The Security Confidence Level and the Usage of Mobile Applications
which of the following describes your current occupation?
Answer Choices	Responses
Arts, Design, entertainment, sports and media	5.32%	21
Business and Financial Operations	6.08%	24
Computer and mathematical	5.82%	23
Construction and Extraction	1.52%	6
Education	9.11%	36
Food Preparation and Serving	2.53%	10
Legal	2.78%	11
Management	4.30%	17
Manufacturing	3.29%	13
Medical	8.61%	34
Office and Administrative support	5.57%	22
Public Administration	0.76%	3
Service	3.54%	14
Student or Scholar	4.30%	17
Transportation	0.76%	3
Other (please specify)	35.70%	141
	Answered	395
	Skipped	69

which of the following describes your current occupation?

Question 8

The Security Confidence Level and the Usage of Mobile Applications
What type of mobile device do you use?
Answer Choices	Responses
iPhone	45.74%	161
Android	48.01%	169
Blackberry/RIM	0.28%	1
Windows Mobile	0.57%	2
Other (please specify)	5.40%	19
	Answered	352
	Skipped	112

What type of mobile device do you use?

Question 9

The Security Confidence Level and the Usage of Mobile Applications
Do you use a smartphone on your daily bases?
Answer Choices	Responses
Yes (if your response is yes, please proceed with the following questions)	94.60%	333
No (if your response is no, please don’t proceed with this survey and thank you for your time),	5.40%	19
	Answered	352
	Skipped	112

Do you use a smartphone on your daily bases?

Question 10

The Security Confidence Level and the Usage of Mobile Applications
How many years of experience regarding Mobile Commerce do you have?
Answer Choices	Responses
Less than a year	19.32%	68
1-3 years	19.89%	70
4-6 years	18.47%	65
7-9 years	11.08%	39
10 years and more	31.25%	110
	Answered	352
	Skipped	112

How many years of experience regarding Mobile Commerce do you have?

Question 11

The Security Confidence Level and the Usage of Mobile Applications
How many hours a day do you spend engaging with mobile apps on your smartphone?
	Less than 1 hour		1 Hour		2 Hours		3 Hours		4 Hours		5 Hours		More than 5 hours		Total
Mobile Banking Apps	69.32%	244	4.83%	17	4.83%	17	7.95%	28	3.41%	12	3.41%	12	6.25%	22	352
Mobile Health Apps	80.40%	283	11.36%	40	3.69%	13	1.42%	5	1.14%	4	1.14%	4	0.85%	3	352
Mobile Retail Apps	62.22%	219	22.73%	80	5.68%	20	3.41%	12	3.13%	11	1.42%	5	1.42%	5	352
Mobile Gaming Apps	57.67%	203	16.19%	57	11.93%	42	6.82%	24	2.84%	10	1.42%	5	3.13%	11	352
Mobile Sport Apps	85.51%	301	7.67%	27	3.41%	12	0.57%	2	0.85%	3	1.14%	4	0.85%	3	352
Mobile Music Apps	45.74%	161	21.02%	74	13.64%	48	9.66%	34	3.41%	12	2.27%	8	4.26%	15	352
Mobile Social Media Apps	38.64%	136	21.59%	76	13.64%	48	11.08%	39	5.11%	18	3.98%	14	5.97%	21	352
														Answered	352
														Skipped	112

How many hours a day do you spend engaging with mobile apps on your smartphone?

Question 12

The Security Confidence Level and the Usage of Mobile Applications
What is the type of mobile apps you don’t consider using it due to security issues?
Answer Choices	Responses
Mobile Banking Apps	55.68%	196
Mobile Health Apps	23.30%	82
Mobile Retail Apps	23.86%	84
Mobile Gaming Apps	24.43%	86
Mobile Sport Apps	19.03%	67
Mobile Music Apps	11.65%	41
Mobile Social Media Apps	26.42%	93
	Answered	352
	Skipped	112

What is the type of mobile apps you don’t consider using it due to security issues?

Question 13

The Security Confidence Level and the Usage of Mobile Applications
Do you feel that your smartphone has enough security to make you confident using mobile apps to do online transactions
	I don’t trust at all		I just don’t trust		Neutral		Trust		I totally Trust		Total
Mobile Banking Apps	19.35%	65	12.80%	43	27.68%	93	31.25%	105	8.93%	30	336
Mobile Health Apps	14.37%	48	10.78%	36	38.02%	127	29.04%	97	7.78%	26	334
Mobile Retail Apps	12.57%	42	12.87%	43	32.34%	108	34.13%	114	8.08%	27	334
Mobile Gaming Apps	17.07%	57	11.38%	38	32.63%	109	29.04%	97	9.88%	33	334
Mobile Sport Apps	12.95%	43	10.84%	36	42.47%	141	24.70%	82	9.04%	30	332
Mobile Music Apps	10.15%	34	6.87%	23	31.04%	104	35.52%	119	16.42%	55	335
Mobile Social Media Apps	19.22%	64	15.32%	51	33.03%	110	23.72%	79	8.71%	29	333
										Answered	336
										Skipped	128

Do you feel that your smartphone has enough security to make you confident using mobile apps to do online transactions

Question 14

The Security Confidence Level and the Usage of Mobile Applications
Had you ever change your mind from using mobile apps because of the security issues?
Answer Choices	Responses
Strongly agree	18.15%	61
Agree	35.12%	118
Neither agree nor disagree	26.79%	90
Disagree	14.29%	48
Strongly disagree	5.65%	19
	Answered	336
	Skipped	128

Had you ever change your mind from using mobile apps because of the security issues?

Question 15

The Security Confidence Level and the Usage of Mobile Applications
Do you think if the mobile apps production companies make their product more secure it will influence your decision to use it?
Answer Choices	Responses
Strongly agree	24.70%	83
Agree	44.35%	149
Neither agree nor disagree	22.62%	76
Disagree	4.46%	15
Strongly disagree	3.87%	13
	Answered	336
	Skipped	128

Do you think if the mobile apps production companies make their product more secure it will influence your decision to use it?

Question 16

The Security Confidence Level and the Usage of Mobile Applications
Do you trust saving your credit card information on your mobile apps?
Answer Choices	Responses
Strongly agree	5.36%	18
Agree	21.73%	73
Neither agree nor disagree	16.37%	55
Disagree	25.00%	84
Strongly disagree	31.55%	106
	Answered	336
	Skipped	128

Do you trust saving your credit card information on your mobile apps?

Question 17

The Security Confidence Level and the Usage of Mobile Applications
Do you think using mobile applications will put your privacy at risk
Answer Choices	Responses
Strongly agree	22.02%	74
Agree	44.94%	151
Neither agree nor disagree	26.19%	88
Disagree	5.36%	18
Strongly disagree	1.49%	5
	Answered	336
	Skipped	128

Do you think using mobile applications will put your privacy at risk

Question 18

The Security Confidence Level and the Usage of Mobile Applications
Do you think Encryption and other technological security measures on the Internet make it safe for you to use mobile apps
Answer Choices	Responses
Strongly agree	9.23%	30
Agree	40.62%	132
Neither agree nor disagree	34.15%	111
Disagree	11.38%	37
Strongly disagree	4.62%	15
	Answered	325
	Skipped	139

Do you think Encryption and other technological security measures on the Internet make it safe for you to use mobile apps

Question 19

The Security Confidence Level and the Usage of Mobile Applications
Do you feel comfortable using mobile apps if the security is guaranteed
Answer Choices	Responses
Strongly agree	23.69%	77
Agree	43.08%	140
Neither agree nor disagree	21.54%	70
Disagree	8.00%	26
Strongly disagree	3.69%	12
	Answered	325
	Skipped	139

Do you feel comfortable using mobile apps if the security is guaranteed

Question 20

The Security Confidence Level and the Usage of Mobile Applications
Do you feel more protected if the mobile application asks for its own password or PIN each time you use it
Answer Choices	Responses
Strongly agree	22.15%	72
Agree	43.08%	140
Neither agree nor disagree	21.85%	71
Disagree	8.92%	29
Strongly disagree	4.00%	13
	Answered	325
	Skipped	139

Do you feel more protected if the mobile application asks for its own password or PIN each time you use it

Question 21

The Security Confidence Level and the Usage of Mobile Applications
Do you think using free mobile apps are secured?
Answer Choices	Responses
Strongly agree	5.54%	18
Agree	13.54%	44
Neither agree nor disagree	45.23%	147
Disagree	25.23%	82
Strongly disagree	10.46%	34
	Answered	325
	Skipped	139

Do you think using free mobile apps are secured?

Question 22

The Security Confidence Level and the Usage of Mobile Applications
Do you think using paid mobile apps are secured?
Answer Choices	Responses
Strongly agree	6.46%	21
Agree	20.31%	66
Neither agree nor disagree	47.08%	153
Disagree	18.77%	61
Strongly disagree	7.38%	24
	Answered	325
	Skipped	139

Do you think using paid mobile apps are secured?

Question 23

The Security Confidence Level and the Usage of Mobile Applications
Which one of the following applications categories you ever downloaded but because of the trust issue you had to delete it.
Answer Choices	Responses
Mobile Banking Apps	31.68%	96
Mobile Health Apps	16.17%	49
Mobile Retail Apps	30.03%	91
Mobile Gaming Apps	32.01%	97
Mobile Sport Apps	10.23%	31
Mobile Music Apps	12.54%	38
Mobile Social Media Apps	38.28%	116
	Answered	303
	Skipped	161

Which one of the following applications categories you ever downloaded but because of the trust issue you had to delete it.

Question 24

The Security Confidence Level and the Usage of Mobile Applications
Which one of the following applications categories you don’t like to use avoiding misuse of your personal information
Answer Choices	Responses
Mobile Banking	48.51%	147
Mobile Health Apps	25.41%	77
Mobile Retail Apps	30.03%	91
Mobile Gaming Apps	23.43%	71
Mobile Sport Apps	16.17%	49
Mobile Music Apps	12.54%	38
Mobile Social Media Apps	43.23%	131
	Answered	303
	Skipped	161

Which one of the following applications categories you don’t like to use avoiding misuse of your personal information

Question 25

The Security Confidence Level and the Usage of Mobile Applications
Which one of the following applications categories you don’t like to use avoiding misuse of your bank information
Answer Choices	Responses
Mobile Banking Apps	54.46%	165
Mobile Health Apps	15.51%	47
Mobile Retail Apps	38.94%	118
Mobile Gaming Apps	24.09%	73
Mobile Sport Apps	15.84%	48
Mobile Music Apps	11.88%	36
Mobile Social Media Apps	28.71%	87
	Answered	303
	Skipped	161

Which one of the following applications categories you don’t like to use avoiding misuse of your bank information

Question 26

The Security Confidence Level and the Usage of Mobile Applications
Which one from the following mobile applications categories do you use currently with confidence?
Answer Choices	Responses
Mobile Banking Apps	34.98%	106
Mobile Health Apps	13.53%	41
Mobile Retail Apps	18.81%	57
Mobile Gaming Apps	21.45%	65
Mobile Sport Apps	11.88%	36
Mobile Music Apps	34.32%	104
Mobile Social Media Apps	26.07%	79
None	24.09%	73
	Answered	303
	Skipped	161

Which one from the following mobile applications categories do you use currently with confidence?

Question 27

The Security Confidence Level and the Usage of Mobile Applications
How often do you use your smartphone for shopping online?
	Never		Rarely		Sometimes		Often		Very Often		Total
Mobile Banking Apps	40.92%	124	14.19%	43	17.49%	53	17.16%	52	10.23%	31	303
Mobile Health Apps	55.12%	167	18.15%	55	13.20%	40	8.91%	27	4.62%	14	303
Mobile Retail Apps	26.07%	79	16.50%	50	28.71%	87	17.82%	54	10.89%	33	303
Mobile Gaming Apps	50.17%	152	11.55%	35	15.51%	47	13.86%	42	8.91%	27	303
Mobile Sport Apps	68.65%	208	10.56%	32	8.91%	27	7.92%	24	3.96%	12	303
Mobile Music Apps	34.98%	106	12.54%	38	22.11%	67	18.81%	57	11.55%	35	303
Mobile Social Media Apps	38.61%	117	11.88%	36	14.85%	45	18.15%	55	16.50%	50	303
										Answered	303
										Skipped	161

How often do you use your smartphone for shopping online?

Question 28

The Security Confidence Level and the Usage of Mobile Applications
Age
Answer Choices	Responses
< 18	0.00%	0
18-29	20.23%	69
30-44	29.91%	102
45-60	27.86%	95
> 60	21.99%	75
	Answered	341
	Skipped	123

Age

Question 29

The Security Confidence Level and the Usage of Mobile Applications
Gender
Answer Choices	Responses
Male	32.35%	110
Female	67.65%	230
	Answered	340
	Skipped	124

Gender

Question 30

The Security Confidence Level and the Usage of Mobile Applications
Household Income
Answer Choices	Responses
$0-$9,999	10.00%	24
$10,000-$24,999	9.58%	23
$25,000-$49,999	21.25%	51
$50,000-$74,999	9.17%	22
$75,000-$99,999	10.42%	25
$100,000-$124,999	11.67%	28
$125,000-$149,999	3.33%	8
$150,000-$174,999	3.33%	8
$175,000-$199,999	2.50%	6
$200,000+	4.17%	10
Prefer not to answer	14.58%	35
	Answered	240
	Skipped	224

Household Income

Question 31

The Security Confidence Level and the Usage of Mobile Applications
Region
Answer Choices	Responses
New England	2.56%	6
Middle Atlantic	12.39%	29
East North Central	17.09%	40
West North Central	10.26%	24
South Atlantic	20.94%	49
East South Central	5.56%	13
West South Central	11.54%	27
Mountain	5.56%	13
Pacific	14.10%	33
	Answered	234
	Skipped	230

Region

Question 32

The Security Confidence Level and the Usage of Mobile Applications
Device Type
Answer Choices	Responses
iOS Phone / Tablet	24.63%	84
Android Phone / Tablet	29.03%	99
Other Phone / Tablet	0.00%	0
Windows Desktop / Laptop	39.88%	136
MacOS Desktop / Laptop	5.28%	18
Other	1.17%	4
	Answered	341
	Skipped	123

Device Type