Video Case Study

12/28/2020 Print Preview

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19-6e Environmental Impact

Environmental impact is also important to CVS. The company records its progress on this front in its annual Corporate Social Responsibility (CSR) Report. For instance, it has reduced its carbon intensity by 23 percent based on a baseline set in 2010. CVS opened its first Leadership in Energy and Environmental Design (LEED) Platinum store, which will serve as a test site to determine the most effective and relevant environmental innovations for the company’s environmental operations goals. This information will be used to set best practices before constructing other stores.

CVS expanded its Energy Management System (EMS), which is designed to ISO (International Organization for Standardization) specifications. This digital system tracks and manages energy use, so that each store can be continually monitored and adjusted according to each location’s needs. It is also in the process of upgrading lighting in the stores by including more energy-efficient bulbs. Increasing water use was identified as a significant inefficiency, and CVS has responded by eliminating irrigation at retail locations and opting for less water-intensive landscapes. Finally, CVS offers customers ways to recycle and properly dispose of expired, unused, or unwanted medications, which benefit both human and environmental well-being.

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