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CustomerServiceStrategyTemplate1.docx

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Customer service and communication policy and procedure

Strategies

(what)

Actions

(how)

Priority

(L/M/H)

Time

Frames

(when)

Performance Indicators

(measurement)

© RTO Works 2019

This document is Customer Service Strategy Template.

It is part of the supporting assessment resources for Assessment Task 1 Part B of BSBCUS501.