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Culture/Conflict Presentation

Conflict can be defined as a moment within an interdependent relationship that stresses the relationship partners via one or more of the following perceptions: incompatible goals, third-party interference, and scarce resources. Culture includes the set of customs, traditions, and values of a society or community, such as an ethnic group, nation, or organization. Business stakeholders are frequently challenged with creating effective communication plans when facing conflict or cultural issues.

Length: 2-4 page essay, 5-10 minute public speech.

Preparation Time: Varied. Minimum two (2) hours outside of class.

Topic: Your task is to use your textbook, lecture notes, personal experience and additional research to create a communication plan designed to resolve an organizational conflict OR resolve a challenge concerning culture in the workplace. Chapter 3 of your textbook will be especially helpful to you. You may use a hypothetical conflict/cultural issue or an actual situation, but your resolution plan MUST BE YOUR OWN. Your plan must include a minimum of FIVE (5) key terms from chapter 3 of your textbook. Submit Presentation Objective Sheet to Prof. Raynor for approval one class period before presentation day.

Submission Required: Hardcopy full sentence essay. Your essay should be typed in APA format in 11 or 12 point font and run 2-4 pages. Arial, Times New Roman, and Calibri are acceptable typefaces. All documents must be stapled. Emailed submissions will not be accepted. You will speak to the class about your plan for approximately 10 minutes.

Grading Criteria: This presentation is worth 15% of your final grade in this course. The speech evaluation form and Teaching and Learning rubric will be used to evaluate your work.

Important Notes About Presentation Day: Your essay and works cited page will be required for submission before you begin speaking. You WILL NOT be allowed to speak without this outline in the instructor’s hand on speech day. You may use index cards for your delivery outline, but you do not have to submit them.

Tardiness is distracting to the speakers. If you do arrive late and a speech is in progress, please wait in the hall until the speaker is finished. It is your responsibility to check with the instructor to be sure you are marked late instead of absent. Missing more than 15 minutes of a class will be considered an absence.

Everyone must be prepared on the first day the speech is scheduled. If you are not prepared when called on to speak, you will receive a zero for the assignment. If a documented emergency should prevent you from speaking on your assigned day, a makeup speech may be arranged at the instructor’s discretion. You must initiate the make-up speech process.