Summarize 4 chapters

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LEARNING OBJECTIVES

  • Students will be able to define:
  • How to become a good business manager.
  • Global demographic trends.
  • Inclusion and exclusion

HOW TO BECOME A GOOD MANAGER

  • In Chinese tradition there are four classes in society:
  • SHI scholars
  • NONG farmers
  • GONG artisans
  • SHANG tradesmen

MANAGING PEOPLE

  • A good manager needs to combine:
  • The respect for the basic human needs of the farmer.
  • The creativity and strive for excellence of the artisans.
  • The vision and ethics of the scholars.
  • The drive to make a profit of the tradesmen.

GLOBAL DEMOGRAPHIC TRENDS

  • Increased immigration and worker migration.
  • More women in the workforce.
  • Greater socio-economic inequality.

PUBLIC POLICY TRENDS

  • Many countries have made laws banning discrimination against women and minorities.
  • Inclusion: Creating a work environment where everyone has a chance for equal opportunities.
  • Exclusion: minorities and women are cut off and blocked from better jobs and promotions.

THE INCLUSIVE WORKPLACE

  • Values and utilizes individual and inter-group differences within the workforce.
  • Cooperates with the surrounding community.
  • Helps the needs of disavantaged groups within the community.
  • Collaborates with individuals, groups, and organizations across national and cultural boundaries.

THE EXCLUSIVE WORKPLACE

  • Women and minorities feel that they do not belong at work.
  • Glass ceiling.
  • Workers feel left out of key processes at work.
  • Reverse discrimination.