Cultural Integration and Workforce Diversity

Cultural Integration and Workforce Diversity Scenario

Diversity in the workplace focuses on similarities and differences all employees bring to the

organization. Diversity such as education, cultural, gender, geographical location, and ethnic

background should be encouraged and valued. Employees should consider how work policies,

communication, and practices have a different impact on their colleagues.

You are just promoted to a health administration management position. Your organization

currently manages a home health unit where you are responsible for seven RNs, three dieticians,

two billing and coding staff members, one physical therapist, one social worker, one accountant,

and one health administrator overseeing the administrative duties of the organization.

The community is culturally diverse consisting of Hispanic, Arab Americans, and American

Indian populations. Additionally, your staff is diverse consisting of one male RN, several RNs

near retirement age, two newly graduated dieticians, and a few staff members representing

several cultures. You find the staff does not seem to work well together and there appears to be

several groups who do not include others at the lunch table. You have a vision to develop the

team to promote unity, increase motivation, and share the same vision for a successful

collaborative effort. You think how you will gather information so you can further develop your

plan of action to turn the unit from one where there appears to be miscommunication and

misinformation to a well-functioning team unit.