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OTL520: Assignments Template

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By: Brittney Bush

Colorado State University-Global Campus

OTL520

Instructor: Dr. Jacqueline Derby

Your Name: Brittney Bush

The Critical Thinking Assignments in this course will build upon each other to help you complete the final Portfolio Project, an instructional design blueprint for a business or organization. In this step, you will complete a needs assessment for the business or organization you have selected and profiled.

Module 1

Proposed Design Model:

ADDIE model

Module 2

Ideally, you will select a real business or organization—this will provide you with the opportunity to solve real problems and practice dealing with the complexities of organizations that grow and change in response to multifaceted issues. This step may take additional research to ensure that you can obtain all of the information needed to complete the profile.

Once you have selected your business or organization, provide a profile based on the dimensions below:

Business/Organization:

Tesla Inc. or Tesla motors

Business Strategy (Mission, Vision, Values, and Goals):

Mission: To accelerate the world's transition to sustainable energy.

Vision: To create the most fascinating car company of the 21st century by driving the world's transition to electric vehicles.

Values: A clean start, committed to electric, built around the driver, sparking the evolutions

Business Drivers:

Technology and innovation

Organizational Culture:

Tesla Inc has a functional or U-form organizational structure

Environmental Factors Affecting the Organization:

Climate change

Rising Standards on Waste disposal

Expanding environment programs

After completing your profile, offer research-backed observations indicating why the instructional design model selected in Section 1 aligns well with this organization:

Design Model Alignment:

ADDIE is the best instructional design for the organization because it represents a flexible design that is very common. It works as follows; in analysis, it identifies the possible causes of a performance gap and starts general instructional goals, and identifies the learners' needs like skills and knowledge

Module 3

Your needs assessment needs to include data-collection measures and outcomes in the following Four Stages:

Stage 1: What are the business/organization needs?

Formulating new regulations on safety and vehicle emissions.

Working on technological advances.

Shifting customer needs and meeting their expectations.

Measure Used: Putting efforts into electric car automation by training more technicians.

Working on developing battery technology by benchmarking other companies with developed battery production.

Conducting interviews to help develop environmentally friendly products

Outcome (What is the forecasted ROI?): Return on investment (ROI) is the quantity of performance that assesses an investment's effectiveness. According to ROI, the market capitalization for Tesla will rise annually at a10% rate in ten years. It states that the company has to have a market cap of about 721 billion dollars.

Research Supports: The companies Return on Investment is likely to increase per year one the crucial business needs. This means that the measures have to be met to ensure a positive outcome on the ROI quantity.

Stage 2: What are the performance needs?

To ensure customers' and client's satisfaction with their expectations.

Communication on financial viability and performance.

Superiority administration and continuous improvement of their products.

To invent risk management methods like identifying the risks, assessing the risk, controlling the risk, and applying well-managed resources to prevent similar risks.

To communicate on the company's performance to the employees, directors, investors, suppliers, partners, financial institutes, and other stakeholders.

Measure Used:

Doing frequent surveys on customers to ensure satisfaction through quality improvements and regular checks.

Using their data to ensure they design goods and services that influence cost and quality objectives.

Interview people randomly to determine their companies' positions for the markets, suppliers, and resources.

They are ensuring adequate and effective human resources like strategies to attract skilled workers.

Use their data to ensure the adequate supply of their products and the active supply chain.

Outcome (What are the knowledge and skills needed for success in the business/organization?

Ensuring the employees are ambitious and ensure they believe in supporting each other.

Ensure hard work among the employees and aim to achieve great things as a group.

Encourage the employees to work to ensure a change in-car service.

Encourage critical thinking as the employees work on the cars to allow innovation.

Enhance goal setting and focusing on these goals.

Encourage resiliency as it helps to avoid giving up when a failure occurs.

To what degree are they currently being met?):

The tesla company has improved as they do their updates online, preventing the need to visit the service centers and quick services.

Stage 3: What are the learning needs?

Ways to improve their customer services.

They are training the employees on how to work as electric car techniques.

They are innovating ways to reduce the competition of electric vehicles.

They are innovating ways to increase the production of batteries.

Measure Used:

Use surveys to know ways to improve quality of service

Use their data to ensure the production of electric cars is continuous and quality.

Ensure that people have the necessary techniques for electric cars by doing frequent supervisions.

Increase the number of skilled employees to improve customer services by training them.

Outcomes (What knowledge and skills need to be improved through instruction?):

Improve the standard of innovation

Increase the volume of production

Increase their innovation standards

Research Supports: Research done on the tesla company indicates that the company has several internship programs where the trainees are taught how to manufacture, repair, and deal with electric cars. This means that the trainees require to be well-skilled to increase the probability of being hired permanently.

Stage 4: What are the learner's needs?

Innovation strategies of the company

Methods of supporting customers after the sale.

Learn how to eradicate large dealerships.

Utilization of technology to improve cars

Measure Used:

Use of media to conduct surveys.

They are conducting their actions online.

Conducting interviews with different people to gauge their services.

Rely on advertising themselves.

Outcomes (Who are the learners? Approximate #, multigenerational ? cultural ? traditional, nontraditional, etc.) :

The learners include the companies that are consistent in supplying different materials like AGG Automotive who provide windshields. The AGG automotive is described with cultural structures, which are: behaviors, customs, and norms.

Research Supports: The companies that look forward to being like Tesla company ought to follow their steps and advance some skills to enable their breakthrough. The skills are necessary to facilitate/enable success in companies.

Module 4

For each of the three Learning Theory topics that follow, brainstorm instructional design considerations specific to your selected business/organization and the identified learning and learner needs from your need's assessment. Make sure to cite sources as appropriate.

Theory

Instructional Design Considerations for your Business/Organization

Fundamental Theories of Learning: Behaviorism, Cognitivism & Constructivism, and Abraham Maslow's Hierarchy of Needs

Behaviorism: Involves where the trainer or teacher observes the learner and the measurable behavior then guiding to optimize the Learning. A way to demonstrate Behaviorism in the training program is through direct instruction such as lecture and learning the objectives, providing feedback and learner practice all in a classroom setting (environment).

Cognitivism focuses on understanding a student's learning process and how the information learned is received, stored, and arranged. In order to make sure the learners’ grasped the information, I will have them to share, in their own words, the information that was taught. The class will form groups to discuss the information and create a powerpoint presentation to present to the class about what they’ve learned.

Constructivism: It equalizes learning by creating meaning from skill where the mind interprets the input and interprets it in its way. At the beginning of class, the learners will identify their goals of what they plan to learn and achieve from training. At the end of the training, they will discuss if they met their goals or not.

Abraham Maslow's Hierarchy of Needs: These needs include safety, social, esteem, psychological, and self-actualization. Humans need to meet these needs to produce their full potential in their work; hence the trainers in the tesla company need to reach these needs for the trainers to work effectively.

Malcom Knowles' Adult Learning (or Andragogy)

Malcolm, an American educator, suggested that andragogy is any system of adult education. For the Andragogy Theory, I would use the problem-based learning approach. Problems will be identified in the training program. Identifying problems will motivate the learners to fix the problem.

Individual Characteristics of Learning: Motivation, Goals, Experience, Culture and Generational Differences

Motivation In order to keep the learners motivated, a will break the class up into teams and have them answer questions on the board to get points. The team with the most points at the end wins an extended lunchbreak.

Experience Each individual can discuss their experiences on the first day of training. This will allow the trainer to tweak the material to cater to the individual learners’ needs.

Cultural differences This should be discussed in order to make everyone as comfortable as possible in the learning environment.

Generational differences are common in any working environment, and it should not be a cause of the downfall of a company. The learners’ will help each other throughout training. For example, someone may not be computer or technology savvy. They will need more help than others.

Module 5

For each of the Individual Learning Preference topics that follow, brainstorm instructional design considerations specific to your selected business/organization and the identified learner needs from your need's assessment.

Theory/Model

Instructional Design Considerations for your Business/Organization

David Kolb's Four Basic Learning Styles

Kolb's experimental learning theory is represented in a four-stage cycle comprising of Concrete experience, Reflective observation, Abstract conceptualization, and Active experimentation (Burke, 2020). In teaching a new customer service driven software program, I will have the learners’ experiment and try out the program first. Then, reflect and observe the new software program to discuss features and such. Next, we can review the actual manual or instructions on how to use the software. Finally, get tips from users and experts.

Ned Hermann's Brain-based Approach

Ned's theory comprises a four-quadrant model containing cognitive preferences and a questionnaire referred to as the Herrmann Brain Dominance Instrument (HBDI). The HBDI instrument is based on the fact that one part of the brain dominates over the others. The theory can be implemented using participant guides and some co-curriculum activities such as playing cards or chess to determine the workers thinking ability, style, and preferences.

Visual, Auditory, and Kinesthetic (VAK) Model

The VAK model can implement the learner needs of the Tesla Inc organization, who mostly composed of employees working in the organization. In order to implement the VAK Model, training materials can consist of a combination of visual aids, music, question games and powerpoints with graphs, read aloud on each slide. The Model can help identify the best people suited to carry out the responsibilities or tasks assigned to them by the use of job aids and participant guides by their supervisors in the company's curriculum.

Howard Gardner's Multiple Intelligences

Howard's Multiple intelligence theory can be implemented in the Tesla Inc organization to address employees' performance needs looking at their inputs' outcomes. The intelligence is applied in customer care services and mathematical assignments by developing a curriculum to ensure the effectiveness of the Tesla Inc Company's jobs. The application of this theory will require the use of e-learning and presentation forms of instructional design.

Module 6

Use your Needs assessment results to:

· Develop 3-5 learning objectives for your selected business/organization.

· Determine how each objective will be measured.

· Identify critical content needed for learners to meet each objective.

· Organize and sequence content into units, modules, chapters, sessions or topics.

Outcome 1:

     

Outcome 2:

Outcome 3:

Outcome 4:

Outcome 5:

Module 8:

Take the opportunity to reflect on the instructional design blueprint you have created for your selected business or organization. In a well-written response of 600-900 words in length, in conformity CSU-Global Guide to Writing and APA , and supported by two to three sources, address the following questions:

· How effective do you believe your design will be and why?

· What questions or concerns do you anticipate the business or organization might have with regard to your design?

· What is your favorite aspect of your design and why?

· Are there areas in which you believe you need more practice or more information? How can you continue to improve your skills and understanding?

Professional Reflection:

     

References

Burke, D. (2020). Experiential Learning Theory. In How Doctors Think and Learn (pp. 29-37). Springer, Cham.

Cavas, B., & Cavas, P. (2020). Multiple Intelligences Theory—Howard Gardner. In Science Education in Theory and Practice (pp. 405-418). Springer, Cham.

Hardiana, M. T. A. N., & Suyata, P. (2018). The effectiveness of VAK (visual, auditory, kinesthetic) model in learning summary writing. Int. J. Res. Rev5, 43-49.

Zare, M., Seifi, M., & Faghih, A. (2019). The Effectiveness of Brain-Based Learning Model on Studying and Reading Speed. Interacción y perspectiva: Revista de Trabajo Social9(1), 107-130.