Powerpoint presentation

Scenario:

Your firm “Computer Guided Assistants (CGA)” is a major third-party help desk

corporation with client at least four major corporations across the country. CGA hires

beginning network helpdesk analyst to provide their clients with top-notch support for

network and desktop users. You have already learned in the course much about

understanding networks, IP addressing, and command line utilities use to troubleshoot

networks.

Because you are certified in network + and have a degree in computer science your supervisor has tasked you with helping new helpdesk individuals just joining the network without degrees to understand as much as they can about how networks work and how they can best support their users.

Your supervisor has asked you to put together a 12 slide PowerPoint presentation that will help these young users understand:

• How to Distinguish between types of network topologies.

• How to understand the OSI model and how the OSI Model maps to the TCP model.

• What a protocol data unit is and why it is important.

• Which protocols are used to move data and how those protocols map to the OSI model. Understand classes of IP addresses used on a network.

• Help them understand a few command-line tools to troubleshoot problems with network problems.

Specifications for this Assignment:

1. Submit the report as a PowerPoint Presentation format. 2. Presentation are at least 12 slides in length or more if needed. 3. Document and citation formatting should be in conformity with APA (see APA cheat sheet in APA resources in week 5).

4. Cite and discuss at least three credible APA sources from the web, book or other academic source.

5. The sections of your report should be as follows:

• An APA Cover Page slide.

• Table of Contents slide

• Executive Summary slide (provide a project overview and summary here)

• Body of the report in must include 1-5 Supervisor Task listed above

• If any bullet points or other information is taken from a research source the notes for that

slide will contain the In-text Citation for the source material.

• A conclusion slide

• A References slide