LSS Define phase and update A3

Supplier: Delay in delivery 30%

Customer: company express distrust 40%

Information: Untimely response 20%

Identify defect/DMAIC

Create added value

Cost saving methodology

Waste elimination

Buck purchase and overstocking

Substandard uniform quality

uneccesary spending on transportation

excessive cost on uniform returns

delay in receiving/delivery

Eliminate transportation cost

Multiple Communication Channels

Just in time method

Vendor Management Inventory