CS5_LD

Instructions

Review the scenario in Chapter 18, "Case in Point: Communication in the Age of Social Media," and then answer the case discussion questions that follow.

Overview

Social media is one of the most used forms of communication today. But with social media comes concerns like privacy and confidentiality. The use of social media becomes more challenging when applied to workplace situations. In this assignment, you will review a real-world case study and discuss your thoughts on the impact of social media in workplace communications and how you think it should be managed.

Prompt

In Chapter 18 of the textbook, read “Case in Point: Communication in the Age of Social Media” carefully. Then, write a short paper with your responses to the questions that follow the scenario.

Specifically, you must address the following rubric criteria:

· Identify, with examples, at least two challenges faced by organizations and/or employees when dealing with social media.

· Discuss your opinion on the incident with the conference attendees and explain how you would handle it.

· Outline a social media policy for your team or organization.